GOODMAN GSC13 Central Air Conditioner
Updated: Aug 5, 2016
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Overview of the GSC13
The Goodman split system GSC13 air conditioner is a 13 SEER unit. Models in this condenser series range from 1.5 to 5 tons, with BTU/H values that range from 18,000 to 53,000. This air conditioner series complies with safety standards and is ETL listed.
The GSC13ís condenser coil is made from corrugated aluminum fins and rifled copper tubing. For quiet operation, the three-bladed fan is covered by a louvered sound control top. A salt-sprayed powder paint finish coats the galvanized steel cabinet, and brass liquid and suction service valves with sweat connection are incorporated into the design. The GSC13 uses R-22 refrigerant and comes with an R-22 piston kit.
Consumer Reviews of the GOODMAN GSC13
Date created: 2016-08-05
Name: Dan Enke
Location: Raymore, MO
"Bad unit, worse customer service"
I had a new air conditioner installed 3 weeks ago. As of 3 days ago, it stopped working. The compressor is bad. So the warranty is not good to replace the unit, only repair, but they tell me they don't have the part in stock, so it will be a week before I can have it repaired. That is bad customer service and a bad product!
Date created: 2016-04-29
Name: Brian Gastiger
Location: Clanton, AL
"Piece of junk"
When my unit was installed the outside coil was bad and had to be replaced which I felt was a bad sign. I was right. I wanted them to go ahead and put in a different complete outside unit but was told by the installer that they would only replace the coil, remember this was at the time of install of the new unit. Then the fan on the same outdoor unit went out and the compressor starting making a horrible noise at start up. The installer kept putting me off the entire winter months and now that I was responsible for labor according to the warranty he comes to check the unit and starts blaming it on all kinds of other things, so we paid him to put a warmer on the compressor. Of course that did not fix it and now he tells me to just wait until it goes out and then I can pay him to come and fix it. So I contacted the manufacturer, they would not help me, they just kept saying they can't control their contractors. So long story short do not purchase a Goodman if you want a good HVAC unit.
Date created: 2016-02-24
Name: R. M.
Location: Sterling, IL
"Poor quality of equipment, unsatisfactory customer service"
Do not buy. I had this A/C unit and a furnace installed in July. The following spring the installer calls me to inform me that the A/C unit's points are being recalled- "they are leaking the coolant". I asked the repair man, "How often should an A/C unit need to be recharged with coolant?" He stated, "Never", unless there is a leak. So now, I am on my second full summer. The unit stops cooling again. This unit has had to be recharged with coolant and every other year since. The installer that performed the work never sent me the paperwork for the repairs (at the time of repairs it was covered under the installers warranty). Big mistake, no proof of repairs and he refused to accommodate me with the paperwork. The installer is washing his hands of the unit. I have called Goodman. No satisfaction at all, only poor customer service, actually the lady I spoke with (********, 877-254- 4729) was rude. I explained the situation and that the original installer stated "the unit has to have a very slow leak". She totally denied that a Goodman unit would have a leak, "They are made of quality". She put the problem on the installer. I commented that I may contact the Better Business Bureau. She laughed, said, "Go ahead, all you want is not to have to pay out of my pocket", that would be correct knowing it is valid. Last out of pocket recharge was $239.00. I will never put my comfort or investment into Goodman. Its time to contact BBB, hope they will help.
Date created: 2015-08-27
Location: Minneapolis , MN
"GoodMan 3 Ton Air Conditioner review"
I love this Goodman 3 ton 13 SEER, I must say that I am very satisfied as a customer. I have owned this air conditioner for about 3 months now; due to the hot summer I thought it was time for a change. I am very glad that I bought this. I like how fast it will cool down the house compared to our old window air conditioner. I have found nothing so far that I dislike about this product. As of right now I have had zero problems on the hardware side of things. I would highly recommend you try this unit out. It's a very nice unit and I would highly recommend this to family and friends. All in all I am a very satisfied customer with Goodman as of now, and I will be using them again if I ever decide to upgrade my air conditioner . One last note to say about this product: if you are like me and you can't stand the hot summer days, then I would recommend that you give the Goodman air conditioner a shot because you will be very satisfied!
Date created: 2015-08-20
Name: S. Anderson
Location: Naperville, IL
"Compressor is junk"
Goodman does not make a quality AC compressor. It eventually melted the circuit breaker, lasting only 7 years. It was under the 10-year warranty, but it cost me $1200 to have the free replacement installed (labor, nitrogen testing, reclaiming recovery of old refrigerant and install of new refrigerant). As I read the other horrible reviews, I wonder how long the replacement will last.
Date created: 2015-06-23
Name: Dave C
Location: Las Vegas, NV
"The worst company to deal with!"
I purchased this unit to replace a 10-year-old York that had the Bristol compressor go bad. My repair guy told me to get a Goodman, and I told him only if it had a Copeland compressor. It did, so I bought it. He installed it in April 2015 and it worked fine until early June when I noticed it was not cooling. I called him back and he found a leak in the coil where it could not be repaired so he went and got me a new unit. He installed the replacement unit that same day and when we turned it on I told him it did not sound the same as the first unit as this one was much louder. It was getting dark so he came back the next day to check the charge and I told him again how noisy it was and he told me all units can be a little different. The next day I was getting the serial number from the side and look down at the compressor and it was a Bristol compressor. Bristol compressors are pure garbage. Cheap pieces of junk. I contacted Goodman direct and explained to the woman why I purchased the first unit and told her I wanted it replaced with one with a Copeland compressor and she pretty much said I was stuck with the one I had because Goodman uses both brands of compressors. I called my installer and told him the unit had a Bristol in it and he told me no way because his supplier told him Goodman uses Copeland compressors. So I guess now I am stuck with this noisy piece of crap. All I want is what I paid for and that was a Goodman unit with a Copeland compressor.
Date created: 2015-04-13
Location: Charleston, SC
"Goodman Central Air Conditioner Review"
This air conditioner is quiet and extremely energy efficient. Before purchasing this conditioner, my summer time electric bill averaged between $10-$12 per day. After purchasing this air conditioner, my bill has been reduced by $2-$4 per day. I fully attribute this to the new air conditioner as my habits have not changed at all. In fact, I have actually changed my habits to use the air conditioner more, as the cost has been so significantly reduced. Also, the noise pollution is greatly reduced. It used to be the case the unit was so loud, it would disrupt people who were inside the house. This was partly the reason that we replaced the unit in the first place. However, I was amazed at how little noise this air conditioner made! Although it was one of the more expensive options, I cannot explain how happy I am with our decision and I know it will provide us with great service for years to come!
Date created: 2015-03-20
Location: Lancaster, PA
"Best Central Air"
I have owned this Goodman air conditioner for 1 year. This thing has been solid. This is inexpensive for the type of air conditioner. The only thing I don't like is that the standard is a bit outdated. I havn't had to replace anything yet. I think these are much more affordable than replacing your R-22 system with a 410 unit. These have gone up in price a little bit in the last few years but they stay solid and do the job. I would recommend this brand if they are planning to use R-22. Otherwise they will have to stick with the system that they have. These work great and I don't have to think about air conditioning much since I don't have a sloppy window unit blocking up the sun. I like having my house cooled by Goodman and will hopefully continue for the next several years going forward.
Date created: 2014-07-28
Name: S Sellars
Location: Suwanee GA
"Does not cool."
The phrase you get what you pay for come to mind. This unit is exactly what it is.. Cheap. Does not cool the house properly. Has a 13 SEER energy rating. My last house had a Trane. The one before that had a Ruud. I believe you get what you pay for and anyone reading this should keep that in mind when they buy. I am a realtor renting a brand new home built in 2013. Cannot handle maintaining 10 degree difference in temp. It is consistently running all the time (great for electric bills) As I write this it is currently 80 degrees out and I have the thermostat set at 72... continually running.. And cannot get the house down to 74. So you all considering this unit make sure you read all these reviews. I live in Suwanee, ga. House is heavily insulated. Back of house is shaded by trees. House faces North. About 3000 square feet. Only 2 story room is foyer. 9 foot ceilings up and down.
Date created: 2014-03-01
Name: A. Levy
Location: Atlanta, GA
I purchased 2 of these units in 2007 from a well known local dealer/installer. Fortunately I have 10 year parts and labor warranties on these units as both have broken down multiple times ... evaporator coils more than once, blower motor, freon leaks .... It is unbelievable that a manufacturer can sell such junk. Never buy a Goodman ac product unless you enjoy regular visits from the ac company other than the 2x annual service visits. Yes, I do have a service contract and have my units looked at/filter changed twice a year. When my 10 years is up, it is going to be cost effective to junk these 10 year old units as the repair cost/freon top ups are prohibitively expensive.
Date created: 2014-02-16
Name: Scott G. Nelson
Location: Howard County Maryland
"Consumer Ratings and Consumer Information Don't Always Line Up"
After reading many of the negative reviews on the Goodman gsc13 line of condensers, I have to say that most of them don't include many of the important factors that make a replacement of an old a/c unit successful. First, the condenser has to be matched properly to the indoor coil and fan and metering device. Second, the indoor coil should be inspected and cleaned completely before any kind of refrigerant charge can be done properly. Third, what was the reason for replacing the outdoor unit to begin with? Was it due to compressor failure? Had the indoor fan (set to run at the proper speed in the air conditioning mode vs. The heating mode) and coil, along with the outdoor unit been cleaned and serviced yearly? Fourth, when the installer came out to put the replacement Goodman (or any other brand for that matter) condenser, did they use proper charging methods? Micron gauge, nitrogen, proper brazing practices? Was a liquid line filter drier installed? Was the original r-22 refrigerant re-used or did the installer use new refrigerant. Was the original unit failure a compressor burnout? Had the old unit leaked often and did it need to be "topped off"? A properly installed and maintained ac system should never need to be "topped off!". If it needs to have refrigerant added, then it was either not installed properly from the start, coils and fan have been neglected and are dirty, or it has a leak. If it has a leak, the leak has to be found and repaired. Otherwise, the unit will not work properly at all. Also, if the original unit was improperly charged, then attempting to re-charge the new unit with the same charge will not work. Charging a unit of any type is probably the most critical step, other than properly sizing the unit to begin with, and is the most common problem with new installations. Anyone that walks up to you and tells you "you need freon (a particular brand of refrigerant)" has probably not checked the indoor unit for clean filters, fan, duct work, coil and metering device and the outdoor unit coil first. First and foremost, all of the supply air vents must be open and all of the return air grilles must be clean and unobstructed. Once that mistake is made, it just snowballs down hill from there for the short life of the new unit. All of the factors listed above are critical to having a replacement unit installed, be a successful and satisfying experience. It doesn't matter whether you buy a Ferrari or a Chevy Malibu. If it is not properly serviced and maintained by a qualified service company(more importantly, a qualified service technician), then it really doesn't matter what brand you buy. Most brands are sub-divisions of larger companies. As was mentioned in a previous post, Lennox and Goodman are related. Goodman units are also used as Carrier replacements. You are usually paying for the name plate on the front of the unit. Most units use similar brands of compressor (2-3 Major Brand Names - Copeland, Tecumseh, etc.) and the construction of the coils is usually similar. The type of compressor matters also. There are sealed (hermetic) compressors better known as reciprocating compressors and scroll compressor that are most commonly used in residential applications. If the technician does not properly install a scroll compressor and it does not have safety switches for high and low refrigerant pressures, a leak could cause the unit to run without refrigerant. This is bad regardless of which type of compressor is used, but a scroll compressor cannot run without refrigerant, no matter what. It will lock up and be useless and have to be replaced. Before judging the Goodman condensing unit, consider these things. My personal experience is that the installer is the key. If the unit is not properly matched, installed with HVAC Best Practices and if it leaks, it can be ruined before it has a chance to do what it was designed to do. My background is 26 years as a field mechanic, supervisor and apprenticeship graduate in Facility Management at the University of Maryland. There, I have worked on air and water cooled chillers, pneumatic control systems, heat exchangers, pumps, VFDs, air handler coils, fans, bearings and motors, 24 volt AC to 480 volt AC single and three phase equipment. I solder and braze baseboard heating system piping, refrigerant piping, etc. I have a HVAC Journeyman License and also a HVAC Limited Master's license and am insured to perform work in the private sector. I have worked on industrial/commercial/residential HVAC equipment for 26 years and own my own residential service company. I welcome questions and constructive criticism regarding my post. There are more than a few ways to accomplish the same goals when working in any industry and we are all learning continually as we go along. Even after 26 years, I still learn new things every day from others who have experience and who take the HVAC trade seriously. Thank you. -Scott Nelson University of Maryland & Source One HVAC LLC. in Howard Co. Maryland
Date created: 2013-07-07
Name: Ray Hillebrand
Location: Leavenworth Kansas
"I Got What I Paid For. Should Have Spent More"
I purchased a 3 ton unit to replace a 6 year old system just out of warranty. It was professionally installed and when the technician attempted to start the unit, the compressor hummed and refused to start. It took a hard start capacitor to get it going. We left it installed and will see what happens. Hopefully it's not an indication of future problems.
Date created: 2013-06-18
Location: Bartlett TN
"Junk and No Help From Company"
I bought a Goodman AC unit in July of 2011 from an HVAC company that is well-known in the Memphis, Tennessee area. May 31 of 2013, it stopped blowing cold air. I had it inspected, the coil had a leak. It is now going to cost me around $900.00 to fix. The coil is under warranty so I donít have to pay for that. However, I have to pay for the labor and freon, thatís the $900.00. I contacted Goodman to see if they would provide any assistance since it was their product that was at fault. They basically said go screw yourself, you bought it you pay for it, but in much nicer terms. The AC unit is not quite 2 years old yet and already I have to fix it. Only thing I can say is that, this is a direct representation of the company and the product that it manufactures. Junk.
Date created: 2013-06-06
Name: Stacy O'Gorman
Location: coventry ri
"5 years! R-22 leaked out!"
Ok. Goodman furnace and 3 ton A/C installed in June 2008. Turned the A/C on blowing no cold air. $150 service call to find out R-22 leaked out running at 18 psi. There is a leak. Going to cost us a lot of money to find the leak. Then have to repair it and then install over 5 pounds of R-22 that could cost over $500 just for the freon. We are trying to decide just to cut our loses and start over with a Lennox system. Any thoughts? This could cost us thousands to repair and we could put that towards a brand new Lennox system. What should we do?
Date created: 2012-08-27
Name: K Brown
Location: Rochelle, IL
"Goodman AC unit"
This unit sucks, 6 years old, broke down 2 times and now its not under warranty so it has to come out of my pocket if I want to get it fixed. I've only had it for 4 years but the builder of our house didn't register it so it sucks for me. Don't buy Goodman ac.
Date created: 2012-08-22
Name: Marty Zeigler
Location: Lake Elsinore CA.
"Very reliable A/C unit"
I installed our goodman Gsc1304818a and all style coil with txv and 7/8 line set 2years ago and my wife loves it. The temperature here in Lake Elsinore is at triple digits at least 3 months out of the year, and our temperature inside is always total comfort within minutes. And our electric bill is less than 150 dollars a month even with pool pump on 5 hours a day. Before it was replaced we had a carrier 42000btu that ran all the time and never cooled down the house.
Date created: 2012-08-15
Name: T. McMurtry
Location: Mannford, OK
I had a new 13 seer ( 3 ton) installed. It may have operated for 6 hours before the compressor apparently went south. I now have the pleasure of paying for another service call and the time/labor to remove and replace the faulty compressor. Whether or not the replacement compressor will be provided under warranty is still an open question. Piece of junk so far as I am concerned.
Date created: 2012-06-30
Name: S Green
Location: Irving, Tx
"Goodman is junk"
Installed June 2009. Have had 12 service calls for various problems with a/c or heat in that time. Now unit does not cool and three different a/c repair companies can't figure out what is wrong. Don't even consider buying a Goodman.
Date created: 2012-05-31
Name: S. Bubis
Location: Philadelphia, PA
"Beyond very unsatisfied"
Had unit installed by Goodman contractor in July 2007. Unit serviced every year. Unit frequently needed topping off of refrigerant. This year major refrigerant leak from evaporator coil due to formancy corrosion. Evaporator coil to be replaced with new style aluminum coil. Goodman contractor doing repair. Cost $2,000. Goodman air conditioner, never again. Class Action Legal Suit, count me in.
Date created: 2012-05-30
Name: S. Bubis
Location: Philadelphia, PA
"Evaporator Coil Problem"
In July 2007 we had a Goodman gsc130361 13 seer high efficiency louvered condensing unit and matching cased evaporator coil capf3636. New refrigerant lines were installed. Today a major refrigeration leak was found from the evaporator coil due to corrosion. Evaporator coil needs to be replaced with new style aluminum coil. The cost $2,000.00 The unit cost me $4,500.00 not 4 years ago. I believe a unit should hold up better than this. Thinking of starting Civil Suit against Goodman. I believe they knew about problem with units built between 2007 and 2009.
Date created: 2012-04-30
Name: D Clay
Location: longview texas
Years owned: 5
I have had no problems with this unit I have a little rental property thus the reason for the number of units I own about 16 a/c units now of different mfgs and none have caused me a real problem. I agree with the prior post that the main thing is who installs your unit more than the mfg of the unit. The common denominator is the same guy installed all of my units over a period of 10 yrs I just installed another goodman today replacing a unit that was over 12 yr old the other goodman is my home unit installed 5 yr ago for the condence and 26 yr on the airhandler
Date created: 2012-02-01
Name: Andrew M
Location: Brooklyn CT
Years owned: 7
My 5 ton units works great, I got a 13 seer unit and wish I bought the 16. My electric bill was cut by half with this new unit (old unit was a 10 seer). The guy who installed it was a true pro. He told me that the wire going to my unit was too low a gauge and I should go to a 10 gauge wire. I went to 8 and have never had a problem with it. My only regret now that electricity costs have gone up so high with Obama is that I didn't get the 16 seer. Spend the extra money and get the 16 and have a competent guy install it.
Date created: 2011-09-13
Name: Charles Rudolph
Location: Atco , NJ
"Purchase this from a local hvac contractor"
Purchase this from a local hvac contractor to replace existing unit. The contractor knows me and stated no problems with this unit and the manufacturer representative for warranty. Install on 4-14-11 ran until 7-14-11. When unit became loud, well they replace the motor 8-23-11, still issues the compressor is loud it sweats and has short cycles and runs all the time on and off, unbelievable made in USA. They should be out of business, I am electrical contractor for 25 years, I would never treat anyone like this, going to file a small claims in the court. Model # gsc130361fa
Date created: 2011-06-27
Name: DONT LISTEN TO DUMB A\C RIP OFFS.....
"R22 A\C PURCHASE"
I WILL BUY ANOTHER AT THE FAIR PRICE I HAD MINE INSTALLED BY A 59 YR OLD CERTIFIED HEATING AND AIR COND HVAC COMP.HE SAID I BAUGHT A GREAT UNIT THAT MATCHED MY 2 YR OLD COIL. MY OLD UNIT WAS 24 YRS OLD I HAD IT SERV. EVERY TWO YRS. IT WAS A NO NAME A/C .... BUT I TOOK CARE OF IT . PEOPLE THINK YOU DONT NEED TO CLEAN A\C UNITS WELL THATS WHY YOU HAVE PROBLEMS.... DO YOU CHANGE THE OIL ON YOUR CAR 1 TIME IN 24 YRS .NO WONDER YOU HAVE PROBLEMS. HE SAID MY COIL WAS TOO GOOD FOR OLD A/C UNIT AND PUT TOO LITTE ENERGY ON NEW 3 TON COIL.I BAUGHT ASC130361A 3 TON 13 SEER. WOW ...BEST A\C IVE FELT IN MY LIFE,EASY TO BREATH AND RUNS VERY LITTLE.I BAUGHT OFF INTERNET AND HAD INSTALLED BY A PRO HE SAID I WILL HAVE THIS FOR A LONG TIME. THEN, SAID MOST PARTS ARE THE SAME AS LENNOX WHICH HE SELLS FOR ALOT MORE MONEY.WHEN I TOLD HIM WHAT I PAID WITH FREE SHIPPING. HESAID I WAS FULL OF ----. I SHOWED HIM PAPER WORK AND HE SAID HE WILL GIVE ME 100% WARR 1ST YEAR PLUS MFG WARR IS INCL. NO CHARGE FROM GOODMAN.AIR WAS 42 DEGREES OUT OF VENT.TOTAL COST WITH INSTALL AND R22 FREON 1425.00 HE SAID A MATCHING COIL IS THE TRICK TO LONG LASTING A\C UNITS EVEN IF YOU PAY 6000.00 FOR HIGER SEER UNITS. HE CHARGED TO EXACT SPECS ON MANUAL FOR YTHE 3 TON UNIT .I HAD 2.5 TON 19 YRS BEFORE I FOUND THIS QUIET LOW COST A\C. I PAID 11OO.00 18 YRS AGO. AND SERVICED EIGHT TIMES. FIND OUT WHAT SIZE COIL YOU HAVE IN YOUR FURNACE AND MATCH A GOODMAN A\C .YOU WILL NOT BE MAKING A MISTAKE...HOMEOWNERS DONT KNOW CRAP ABOUT WHAT SZE COIL THE HAVE ,MAYBE THATS WHY THEIR A\C BLOWS WARM OR BREAKS ..LIKE MINE .I JUST LEARNED THIS OFF THE INTERNET. BUY A GOODMAN AND STAY NICE AND COOL.... JUST MATCH YOUR COIL SIZE TO THE A\C TON SPECS.......
Date created: 2011-06-27
Name: cool kat
"3 ton r22 unit"
I purchased a goodman unit.. what a deal ..... 1450.00 installed.. unit installed by a16 yr vet hvac man. I have AN AMERICAN STANDURD FURN. with 3 ton coil. this is the best a\c ive ever had, fresh dehumidified cool air .for those who had problems, sorry to here that.. my unit was built april 2011.the. 16 yr vet says most a/c units are built with the same compress. and parts.I refuse to listen to people who know shit about why their dinasour furn. and coil wont handle the a\c unit they baught and had someone who dosnt speak english install, flush , rewire,fill with correct amnt. of freon,test.warr.and enjoy a cool house.
Date created: 2011-06-24
Name: R. CRUZ
Location: YORKTOWN HGTS NEW YORK
"I'll let you all know"
HAVING A GOODMAN GSC130301 INSTALLED TODAY. WILL KEEP YOU ALL POSTED. AC WAS PICKED BY THE REPAIRMAN, SHOULD I BE WORRIED THAT I'VE BEEN SET UP FOR A LONG EXPENSIVE RELATIONSHIP WITH HIM AND HIS COMPANY.
Date created: 2011-05-20
Location: Franklin, TN
Years owned: 2
"Do not buy!!"
I've had the unit 2 years. In the first MONTH, the coil went out and we had to have it repaired. Now, 2 years later, the coil goes out again. Piece of crap. Thank God for a 10yr p&l warranty or I'd blow my brains out. As it stands now, it will be 2 days to get the part and we're out A/C all weekend on the hottest day of the year! Never again Goodman, never again.
Date created: 2011-05-12
Location: Edina, MN
"I Love My Energy Efficient Goodman Air Conditioner"
I have owned my Goodman central air conditioner for five years now and I have to say it is one of the best on the market. It runs in the middle energy efficiency wise but that is still very good. I like the energy efficiency, keeps my electric bills low; I like how quiet it runs, how well it cools my house. Also the best part, I have had NO PROBLEMS IN FIVE YEARS! I really have no complaints about my Goodman central air conditioner. I would buy the same brand again because of all the details listed above, not that I will need to based on how well it is running now. I would recommend this to a friend to because of how much I like it and how cheap it was for the high quality I got. Overall, I would give my Goodman central air conditioner Five Stars...
Other GSC13 Reviews
The reviewers at qualitysmith.com consider the Goodman GSC13 a low-end unit that doesnít offer longevity in warranty coverage or much in energy cost savings, but is well-priced. As an R-22 operating product, purchasing this air conditioner is discouraged by this particular reviewer.
Contractors on hvac-talk.com agree the warranty on this entry level unit leaves something to be desired. A homeowner considering installing this unit in his new home is told by experts on this discussion forum that other entry-level units offer more features for a similar price and are well worth considering over the GSC13. Others point out that this system is on the noisy side.
The Goodman GSC13 comes with a 5-year limited parts warranty, which includes the compressor. The warranty applies to models manufactured after January 1, 2010.