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Consumer Reviews of DUCANE central air conditioners

#41  of 70 brands of central air conditioners
31% of customers recommend
2 of 5 stars 57 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Discontinued Series
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Date created: 2007-08-19 Name: Bryan Sigmund
Location: south jersey
Years owned: 5

Satisfaction Rating:
5 of 5 stars Very Satisfied

I have been a contractor in the Nj area for quite some tie now. I only offer Ducane because I beleive in the technology they use. most systems try to stay state of the art and get lost in warrenty claims because new technology is never flawless. I want to say for the most part that the reviews given on this website are the result of poor service, I only wish this trade wasnt flooded with companies that ( regardless of how big they are ) dont back up there work. My only message is shame on them.... good luck everybody. sorry for your troubles. Bryan sigmund

Date created: 2007-05-30 Name: Terri Williams
Location: Louisville, Ky
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

We choose the Ducane unit over Janitrol when remodeling our restaurant thinking it would be a better unit for a commercial building. After one summer (June 2005 purchase date)when the unit was turn on for this season, had burned a condeser fan motor. The customer service stated that this is not under warranty. One season of use does not seem to much use considering the cost of the unit. You may want to consider warranting item such as this for small businesses it could get expensive replacing something like this every year. The cost of the replacement of this part was $390.00 plus labor charges of 180.00. This does not seem fair when this company claims to be so good. The model is a 64L29
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