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Consumer Reviews of DUCANE central air conditioners

Popularity:
#45  of 67 brands of central air conditioners

34% of customers recommend
2 of 5 stars 46 reviews

  • Very Satisfied
    15
  • Somewhat Satisfied
    1
  • Neutral
    1
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    29

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Date created: 2007-05-30 Name: Terri Williams
Location: Louisville, Ky
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
We choose the Ducane unit over Janitrol when remodeling our restaurant thinking it would be a better unit for a commercial building. After one summer (June 2005 purchase date)when the unit was turn on for this season, had burned a condeser fan motor. The customer service stated that this is not under warranty. One season of use does not seem to much use considering the cost of the unit. You may want to consider warranting item such as this for small businesses it could get expensive replacing something like this every year. The cost of the replacement of this part was $390.00 plus labor charges of 180.00. This does not seem fair when this company claims to be so good. The model is a 64L29

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