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Consumer Reviews of Comfortmaker central air conditioners

#47  of 67 brands of central air conditioners

29% of customers recommend
2 of 5 stars 95 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2009-08-22 Name: J Ober
Years owned: 18

Satisfaction Rating:

5 of 5 stars Very Satisfied

I had the system installed when I bought uor house in 2002. We have had no problems with the unit to date. We are looking at upgrading while the government is giving tax breaks.

Date created: 2009-08-11 Name: D. Baskin
Years owned: 5

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Comfort Maker Central A/C"
The a/c was installed when the house was built five and 1/2 years. We bought the house new as a package. We moved in in December and had no need for a/C. When summer hit, so did the problems with the a/C. We lost all cooling on the hottest day of the year. We called the installer and was told it would be almost a week before they could get to us. After I asked which hotel were they going to put us up in, they decided to get someone out that day. They just recharged the system to hold us until they could get a technician out. We kept loosing coolant throughout the summer, but the techs could not find the leak. This went on for the entire year of the installers warranty. Then they left us with a leaking system. The home builder then gave us another two year warranty, and serviced the unit for another two summers. We had approximately 15 service calls for lost coolant during those two and 1/2 years.(Does the environment come to mind?) Finally they found the leak in the air handler and replaced it. The condenser fan just went out and we were without a/c for three days until the fan could be replaced. The unit is rated large enough for my house, but has a tough time keeping it cool during most of the summer.

Date created: 2009-07-27 Name: Keith Fox
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Comfortmaker should be Crapfortmaker"
I have had nothing but trouble with two new units installed in my new home. I have had several maintenance issues and although the replacement parts are warrantied, the labor is not and my family is either hot or cold depending on when the units go out! I'll never, ever purchase a Comfortmaker unit again! Comfortmaker isn't responding to my emails now also! Terrible quality and value! Don't buy comfortmaker!!!!

Date created: 2008-10-10 Name: B Covington
Location: Greenville, SC
Years owned: 5

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Comfortmaker junk"
These things are junk. Less than 5 years. Half the people on my street (Torrey/DR Horton neighborhood) have had to have repairs and replacements. We've had fans replaced, fuses (switches, circuits? I forget) replaced. Earlier this year one of our units went out. We called the service tech and they were already on our street repairing other units. Took them 5 minutes to get to our house. That's not a compliment on the service, it's a condemnation on the units.

Date created: 2008-09-25 Name: ERBrydon
Location: Cary, NC
Years owned: 10

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

"Comfortmaker HVAC 2.5-ton"
Comfortmaker hvac system installed when home was built, developed serious coolant leak due to rusting of A-frame coil housing in air handler caused by condensation; by contrast gas-fired furnace looks like new, works fine.

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