Consumer Reviews of Comfortmaker central air conditioners
Read more about Comfortmaker central air conditioners
Date created: 2017-06-20
Name: Alan Schmidlkofer
Location: New Holstein, WI
"unhappy customer of Dealer"
Installed June 2013/ used 2 months in 2013, 3 months 2014, 3 months 2015 and 3 months 2016. This is a high calculation of usage because some of these days we did not use it. Turned it on this summer and it blew cold air. Called our installer in New Holstein, Wisconsin. Pethan Air services. Eric the repair man came to the house and checked the furnace down stairs and then went outside and took the shroud off the unit. After checking all wires and found them secure he pressure and found only 50 lbs. That was too low so he went to our basement and took a reading down there and only found 50 lbs. After spending much time looking for the leak in the coil which he could not find he sealed things up and decided it was a leak in the coil. He said he would order a new coil that would take a couple of days to receive. He said this was the 3rd or 4th one he has changed. This is all okay on your part because the part from you was not charged for. Now when the part comes in to the installer Eric comes over and replaces the coil. Everything is now fine. Now comes the bad part. I get a bill from Pethan for $482.83. It shows $336.00 labor and the balance small items to the balance of the bill. I get the bill in the mail and I take it back to Pethan and give it to the girl at the desk telling her I will not pay that amount. I then left the office. A couple of days later I get the same bill back but highlighted on the bill was "in order to satisfy you Paul has agreed to settle this bill for $300.00 if paid in 10 Days. My wife went to his business place and gave him $300.00 in cash. He asked my wife if I haggle on the price of a cup of coffee. Non of his business. He then says should you need any other repairs in your unit go to another repair shop. What the hell happens to the balance of my 10 year warranty. That is no way to talk to a customer who is my wife
Date created: 2017-06-06
Name: Frank. W
Location: Largo, FL
"3 ton 13 seer"
A/C Blower motor unit had to be replaced after less than 3 years usage. We live in MHP & 2 neighbors with same brand (Comfortmaker) needed blower motors replaced. This makes 4 replacement blower motors on just 3 units. Just as important Rosensteel (company that sold us the AC charged us $385.50 to replace the blower motor still under warranty. WOULD NOT RECOMMEND COMFORTMAKER BRAND A/C and just as critical stay away from Rosensteel in Largo Florida. This blower motor obviously has a very serious engineering flaw.
Date created: 2017-05-25
Name: J. Spears
Location: St. Petersburg, FL
"Saving Big $$$ with my Comfortmaker in Florida"
I purchased this Comfortmaker in July of 2015 when my old unit decided to die. My thermostat read it was 99 degrees in here but, you must remember it only has two digits. I am somewhat frugal and was new to Florida, so I called companies from A to Z. At first I was dead set against a Comfortmaker but, as the week wore on, I wasn't thrilled with any of the manufacturers. There are good and bad things about every maker out there. American Standard to Trane. What ultimately sold me was the company that sold it to me, they told me if I wasn't happy in 6 months, they'd swap it with anything I asked for. Well, long story short, I am thrilled with my purchase and I'm saving $100. plus each month during the summer on my energy bill.
Date created: 2017-04-12
Name: Kathy Wilson
I have 2 Comfortmaker units that were installed by the contractor in my brand new custom home. Both units failed within the first 2 years, one while under warranty, the other not. The units in the attic flooded the ceilings in the living room and kitchen both before and after we closed, causing the ceiling drywall to have to be re textured and painted. That was just the start, they have had to have various portions replaced every couple of years. Have spent as much repairing, should have just bought new units even though these were brand new in a brand new house.
Date created: 2016-08-10
Location: Erie, PA
Product was installed in 2012 and has been nothing but problems. Slim pickings of technicians to service the unit that is still under warranty. Had to use a technician outside of their list to find the actual problem, then return to their technicians to get the replacement part. By the time things get repaired, I'll spend the same amount in service fees this year as the whole system cost when it was new. Manufacturer didn't care the least about the issues.
Date created: 2016-07-23
Location: Atlanta, GA
"Going on 32 years"
Installed in 1984 and they have been giving us cool summers and hot winters ever since. One pound of R12 per year and we are good to go for another year. Pretty sure we are going to replace this fall, just because.
Date created: 2016-05-20
Name: Robert Spangler
Location: Phoenix, AZ
I had a "new" Comfortmaker installed on my home in 2011 in July. I live in Phoenix, Arizona. The temperature that summer was about 116 degrees. The AC started blowing warm air after 2 weeks. The contractor came out and said the coil had a leak and all of the refrigerant had leaked out. After 3 weeks and a second contractor later, the unit lasted the remaining few months of summer. After starting the unit for the following summer, the coil failed again after only 2 months of use. I am now on my 4th coil and dreading this summer. I'm afraid to turn the damn thing on! I've had 3 different contractors come out and inspect it and no one can tell me why it keeps leaking out all of the refrigerant. My advice: Avoid these units like the plague!
Date created: 2016-05-10
"The quality of installation matters a lot."
The quality of installation matters a lot. It's not the products, the problem is who installed the products. Think about it. Installing an A/C unit improperly can decrease its operating efficiency and as well damage the compressor, You need to make sure that you’re receiving professional service. Make sure the company inspects all your duct work to see if there is a leak.
Date created: 2015-11-11
Name: Jeanne fisk
My AC guy put in several of these since 2013. 1 of the units replaced with the same size as the one pulled, now he tells me the unit is too small. The other unit does not cool below 80 and N**** T**** HVAC tells me nothing is wrong, yet the previous unit worked fine and cooled. I think the units are bad but also my HVAC contractor is bad.
Date created: 2015-08-11
Name: Teresa Holder
Location: Gilmer, TX
"Cools great but always needs service"
My combo unit AC/heat was installed in November, 2010. I live in Texas and the first summer I used the AC was 2011. The compressor fan failed on July 3rd that year. Walter's Air came out that day and replaced the part without charging me. I have had the same problem for 4 summers since then with the exception being 2014, I think. It's out again as I'm typing this. I love the unit. It's quiet, parts are easy to find (so the installer says) and it cools my house without any effort. I have a 3 ton for a 1400 square foot house. I love the unit, just not the unpredictable (now predictable) issues with the compressor fan or module or whatever the issue is. Anyway, the heater is great! I have had no issues with the heating system whatsoever.
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