Trane Central Air Conditioners

Everything you need on Trane Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Trane Central Air Conditioner Overview

As an air conditioning pioneer in 1931, founder Reuben Trane started developing a way to provide people with indoor cooling systems. Since then, the company has consistently worked to develop and manufacture efficient, durable, and reliable products for home and residential use. Comfort and efficiency are the two main goals of the current Trane air conditioners with four lines and a focus on delivering cleaner air to customers everywhere.

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Consumer Reviews of Trane

2.2

  • Very Satisfied
    87
  • Somewhat Satisfied
    10
  • Neutral
    10
  • Somewhat Unsatisfied
    15
  • Very Unsatisfied
    234
  • #15 of 67 Central Air Conditioners
  • 27.25% of customers recommended

Trane Ultra Efficiency Air Conditioners

Known as the top of the line Trane air conditioning unit, the XL20i offers a solution for cooler homes and lower utility bills. The method of enhancing airflow for the XL20i is called the Comfort-R and it allows for increased flexibility and humidity control for the cooling process when the fan is run at a slower speed during start-up. Homeowners will notice warmer air for heating start-ups as another advantage of the Comfort-R.

With an impressive SEER (Seasonal Energy Efficiency Rating) of up to 20.00, the XL20i features two compressors. One is for milder weather and a second, larger compressor is activated on the hottest days of the year. For the XL16i, the SEER rating is up to 18.5 and it has two stages of cooling. An extra benefit is available in the form of the ComfortLink II when matched with communicating indoor units. This technology regularly connects all of the key components, causing the system to charge automatically, as well as configure and calibrate the performance and efficiency.

Trane ultra efficiency air conditioner owners can also select the convenient, optional Telephone Access Module (TAM) to adjust the settings and receive updates via phone. In general, a boost in energy efficiency is considered to be an effective way to lower home cooling costs. Producing quiet comfort is the responsibility of the fan motors on the XL 20i (multi-stage) and the XL16i (variable) that adjust speed.

Trane Series :

Trane Super Efficiency Air Conditioners

Of all the single-stage systems by Trane, the XL15i has the lowest and quietest sound level. Similar to other units, the energy efficiency of the XL15i and a SEER rating of up to 16.00 indicates the probability of less cost every month.

Trane High Efficiency Air Conditioners

Economical cooling, a SEER rating of up to 17.00, Trane variable speed furnaces, air handlers, and Comfort Coils comprise the XR15, recommended for earning energy-efficiency tax credits, and manufactured in 1.5 to 5 ton models. New federal regulations are met by the XL13, which has a SEER rating of up to 14.00.

Trane Standard Efficiency Air Conditioners

XB14 Standard Efficiency air conditioners from Trane are designed with up to a 16.00 SEER rating for maintaining a cool output while assisting the effort of homeowners to achieve energy-efficiency tax credit requirements on average. The XB13 is slightly different; it has a SEER rating of up to 13.25, and the XB300 is a compact version.

Care and Maintenance of Trane Air Conditioners

Based on the information found on the Trane website, maintenance in the spring and fall is advised for units that have cooling and heating capabilities while single function models should be serviced yearly, before the appropriate season.

Warranty

Warranties for Trane air conditioners need to be registered within 60 days of installation and contain the following protection:

XL20i, XL16i, XL 15i:

  • 12-Year Limited Warranty on compressor
  • 10-Year Limited Warranty on outdoor coil
  • 10- Year Limited Warranty on internal functional parts

XR15, XR13:

  • 10-Year Limited Warranty on compressor
  • 10-Year Limited Warranty on outdoor coil
  • 10-Year Limited Warranty on internal functional parts

XB14, XB13:

  • 10-Year Limited Warranty on compressor
  • 5-Year Limited Warranty on outdoor coil
  • 5-Year Limited Warranty on internal functional parts

XB300:

  • 10-Year Limited Warranty on compressor
  • 10-Year Limited Warranty on the coil
  • 5-Year Limited Warranty on the other parts

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Trane Central Air Conditioner Reviews

Showing 1-5 of 352 reviews

"Don't buy it"

1.0 rating
Very Unsatisfied

Purchased the XR 4 ton unit in 2014, leaking Freon every year. This year 2019, one HVAC company finally found out the leak in the condenser coil. Even though it is still under the 5-year warranty, it will cost $2400 to replace that part. Called Trane, the rep sounds like a cold ice, not interested in solving the problem. The warranty is a joke. What's funny is all these HVAC companies kept saying Trane has good quality, and they don't believe the leak is in the unit. That's why it took them 5 years to find out. Based on the reviews on this website and my own experience, that's definitely not the case. If I can't get what I paid for, I would rather spend the money on something else.

Eric Shen

Oxford, MI

"Do Not buy a Trane A/C"

1.0 rating
Very Unsatisfied

Trane, owned by Ingersoll Rand, has the worst customer service and non-enforceable warranty in existence. First of all, they do not inform the customer that they personally are required to register the a/c unit within 60 days of installation. No paperwork with this verbiage was provided with the sale. Their 'certified and authorized' dealer, us Air & Home Energy, that is listed on Trane's website, told me that they would register the unit for me. Installed in 4/2018. Phoned Trane in 8/2018 for an awful sewer smell inside my house b/c of lack of drainage from the unit was smelling up interior of my house. Trane could have informed me at that time about the 10-year warranty registration, but did not. Now I am stuck with a 5-year warranty. Used unit for only 5 months and already have major problems to the tune of $1,000 in repairs! Trane's negligence and bogus 'certified and authorized' dealership designation screwed me over big time. Try calling Trane? Expect at least a 45-60 minute wait on hold. And don't bother to contact them via email on their website. They don't even acknowledge those emails. Their customer service stinks. They even excessively charge you to ship covered warranty parts when you could easily pick them up in a neighboring city for free. Money-grabbers! I paid close to $10,000 for a 2-stage cooling and 1-stage heating unit with accompanying thermostat, including a Preventive Maintenance Agreement and Labor Agreement for $2,500 extra. The 2nd stage cooling immediately goes to heating feature, just what I need in 100+ degree temperatures in Phoenix. Trane will do everything they can to weasel their way out of paying for warranty parts. Want to 'stop a Trane' as advertised? Just turn on their thermostat! Piece of junk! Wish I could rate them a zero. There is no customer service at this company. No apologies for their mistakes either. I thought I was purchasing a unit with a 10-year parts warranty, 10-year maintenance warranty, and 10-year labor warranty, and I am left empty-handed with a piece of garbage that needed repairs within 3 months of installation. I was hoodwinked! Whatever you do, do not even consider buying a Trane!

K. Kroas

Mesa, AZ

"Labor NOT included in warranty."

1.0 rating
Very Unsatisfied

We installed the higher end Trane unit for a condo in South Carolina due to the heat and humidity. About 18 months later, we had to replace the coil. To add insult to injury, the technician did the 6-month inspection of the unit 2 days before the coil went completely bad and did not see the refrigerant was basically gone at that point. As others have stated, dealers do not stock parts, they have to get them from warehouses that may not be located near the dealer. This was only the coil, something that should be readily available. The cost was astronomical–even though under warranty, the labor cost was basically 10% of the original purchase price of the unit. I will never purchase a Trane unit again.

Terri Gollinger

Hilton Head, SC

"Seized air handler motor already???"

1.0 rating
Very Unsatisfied

After less than 2 years with this new air conditioner and air handler, the motor seizes on the air handler, now called Energy Tech and they did come in a few hours. Diagnostic charge of $139 to tell me yes there is something wrong the motor in the air handler has seized. Now have to wait till they get the motor hopefully a new motor not a refurbished. The parts are still under warranty but I'm sure the installation along with that diagnostic charge will make up for that. And now is this something I'll have to deal with every year and a half? This will cost me a fortune to tell me yes something is wrong and you have to pay installation.

Robert Eroh

Pennsylvania

"Bad Customer Service"

1.0 rating
Very Unsatisfied

I am done dealing with Trane. Turns out "Nothing can stop a Trane" except for bad customer service. Purchased a Packaged Rooftop HVAC Unit about a year ago. It suddenly stopped working. Inspection showed the fan shroud had not been installed correctly at the factory (missing a rivet) and in time it drops down, caught the fan and ripped it from the remaining anchors. Fan & motor also damaged. Contact my installer who informed me that the shroud, fan & motor would be covered but not labor ($480) & the top cover (all bent up) because it is "not a functional part of the unit (ignoring the fact it holds the fan assembly & shroud. So, add $800 to the cost of the unit. I contacted Trane myself & escalate the issue. They did not care, simply quoting the warranty. I gave up, did my best to bend the top back into place, bought a rivet gun, and fixed it myself in about two hours. This is the 4th Trane I have purchased in my remodel business. It is the last. Plenty of other options . . . .

Todd Taylor

Arizona

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