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Luxaire Central Air Conditioners
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Luxaire Central Air Conditioner Reviews
Showing 11-15 of 64 reviews
"Great system and value"
Just got a totally new Luxaire system. So far so good after 2 months. I took advantage of a company offer for a free A/C unit with purchase of a new system. Good value.
"Happy, happy, happy!"
I felt compelled to share a couple of things we learned this summer when we had our air conditioner replaced. For one, our Tempstar central AC unit lasted just over 5 years. The company that installed it didn't register it, and so when it croaked we didn't even get the advertised 10-year warranty. This is unacceptable, we sure can't afford a new one every 5 years. We had a friend in Hudsonville that had a Luxaire that was going on 16 years old, and they strongly recommended that brand. The dealer we called was extremely helpful in pointing out the potential downfall of the old system after he performed something called a Manual J, which is how HVAC equipment should be sized. The new unit looks 10 times better, is half as loud, and our contractor put in a system that qualified us for a boat load of tax credits and utility rebates. I'd advise anyone looking for a furnace or air conditioner to look at Luxaire, which I honestly had never heard of until this whole fiasco. Also note, Luxaire donates money to Make-A-Wish. If you know what that is, enough said. If you don't, you need to look it up. We researched the company, and it made swallowing another bill a touch easier.
Love the equipment. Very efficient and cools my whole home. I would highly recommend the brand and True North.
I purchased my condo in October 2010. I was able to move in on October 31, 2010. From 2011 to 2015 I have had problems with my AC, which the contractor installed, not working. The contractor has come every year to get it working. In 2014 he told me the AC was still under warranty. In 2014 one of his employees finally arrived to put a solution to the AC as he said we should fix the pinhole leak. I questioned him, asking if would this solve the problem for good. The employee stated there is no guarantee. In 2015 my AC was not working. I called the contractor, he said he would be right out shortly to get it working again. I told him what his employee had told me about the pinhole. Again he said the AC was under warranty, however he would have to see what was wrong with it, he said maybe it was something else. He never showed up at all after many messages I left on his cell phone. I sent him a letter, and still have not heard from him. May 26, 2016, I took it upon myself to call this contractor's cell and he answered. I asked him why he didn't come to fix my AC. He said I thought you got it fixed, I don't do this anymore. I think he said he does Industrial AC now ' not sure. He said if he could remember the problem with my AC it was a loading service valve. Then why wasn't this repaired in 2011 when he knew this? My feeling is he should have replaced the AC in 2011. There are 33 condo units where I live. I have been told that 4 have had to replace their Luxaire AC units and they are all refurbished.
These units replace a 15-year-old system and increase the SEER rating from 10 to 15, with an EER of 12.7, and qualified for a utility rebate. The installation went very well (2 men, 5 hrs). The units are attractive, quiet and smaller then their predecessor. I will report on maintenance & repairs in a year. The installer was Speedy Air Conditioning of La Quinta, California, and the total installation cost was $5,800. Based on competitive bids this was the "best value" selection.
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