Goodman Central Air Conditioners

Everything you need on Goodman Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Goodman Central Air Conditioner Overview

Founded in 1975 and based in Houston, Texas, Goodman is one of the biggest names in the HVAC industry. Before the company began manufacturing HVAC equipment, it made air ducts and plastic blade registers. Goodman has since acquired several manufacturers of HVAC units, and today the brand offers a variety of heating and cooling products, including air conditioners, heat pumps, gas furnaces and packaged units. Goodman delivers affordable, energy-efficient and durable products. This guide reviews Goodman AC units, along with maintenance and warranty information.

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Consumer Reviews of Goodman


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #17 of 67 Central Air Conditioners
  • 23.68% of customers recommended

Reviews by Central Air Conditioner Series

GSH13 GSX13 GSX14 SSX16 SSX14 GSX16 GSC13 GPG13 GPC15 DSXC16 DSXC18 GPC13 GSC14 EnergiAir

Air conditioners remove hot air from inside your home to reduce indoor temperatures. Some AC units collect and process hot air and then release cool air into your living space. Some Goodman AC models feature a two-speed condenser fan motor, while others use a single-speed motor. Goodman also sells units of various capacities and efficiency levels.

Goodman AC series and models

Goodman offers several air conditioner models, each with different features. Comparing each unit’s specifications can help you choose the best air conditioner for your home.

Goodman GSXC18 and GSXC16

These central air conditioning units have highly efficient two-stage condenser fan motors, and two-stage Ultratech scroll compressors deliver exceptional performance. The GSXC18 and GSXC16 models are Energy Star certified, which can reduce energy bills. These air conditioners feature ComfortAlert diagnostics and ComfortBridge technology, which continuously monitors system performance. The heavy-gauge, galvanized steel cabinet protects the AC components, and the factory-installed in-line filter dryers enhance performance. Both models feature quiet operation, are compact and have accessible service ports and controls.

The GSXC18 model measures 35.75″W x 35.75″D x 40″H. The unit is available with cooling capacities between 24,000 and 60,000 British thermal units (BTU) per hour. This split-system air conditioner has a seasonal energy efficiency ratio (SEER) of up to 19 and costs about $3,400, including installation.

The largest GSXC16 unit measures 35.75″W x 35.75″D x 42.25″H. This model is available with cooling capacities ranging from 24,000 to 60,000 BTU per hour. The air conditioner has a maximum efficiency of 17 SEER and costs about $2,700, including installation.

Goodman GSX16, GSX14 and GSX13

The Goodman GSX16, GSX14 and GSX13 air conditioners are perfect for budget-conscious consumers who want to lower their energy costs without compromising on performance. These models feature energy-efficient compressors and single-speed condenser fan motors for even temperature control. Each unit has a factory-installed filter dryer that protects the system from contaminants. These models feature quiet operation and heavy-gauge steel construction for long-term durability.

The largest GSX16 unit is 35.5″W x 35.5″D x 39.5″H. This model is available in sizes ranging from 1.5 to five tons, with cooling capacities between 18,000 and 57,000 BTU per hour. The air conditioner has a maximum efficiency of 16 SEER and costs about $2,850.

The largest GSX14 unit measures 35.5″W x 35.5″D x 38.25″H. The AC is available with cooling capacities ranging from 18,000 to 60,000 BTU per hour. This unit has a SEER rating of up to 15 and an energy efficiency ratio (EER) of up to 12.5. The average cost of a three-ton GSX14 is $1,190.

The largest GSX13 model measures 35.5″W x 35.5″D x 38.25″H. This air conditioner is available in sizes ranging from 1.5 to five tons, with cooling capacities between 18,000 and 60,000 BTU per hour. This energy-efficient split-system air conditioner delivers energy efficiency of up to 14 SEER and costs about $1,500 for a five-ton unit.

Care and maintenance

Routine maintenance by licensed HVAC professionals can help keep your air conditioning system operating at peak performance. The best time for maintenance is before you begin operating the air conditioner each year. A professional will look for leaks, clear drain lines, check electrical connections, lubricate moving parts and inspect the exterior fan.

Additional steps you can take to keep your air conditioner in good condition include changing your air filter at least once per month and cleaning the coils regularly.

For an exterior AC system, you should cut back foliage and remove debris around the unit. You should also fix bent fins on the evaporator and regularly check the condensate drains. Also remember to replace your thermostat’s batteries when necessary.

Goodman AC warranties

Goodman stands by the quality of its air conditioners with product warranties. Every Goodman air conditioner automatically carries a five-year limited parts warranty. You receive additional warranty coverage after registering your AC unit. The additional coverage includes a 10-year limited parts warranty and, for select models, a 10-year limited replacement warranty and a lifetime limited compressor warranty.

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Goodman Central Air Conditioner Reviews

Showing 1-5 of 723 reviews

"Goodman ACs are JUNK!"

1.0 rating
Very Unsatisfied

I purchased a brand new custom built home in 2014. The builder installed a Goodman ac and failed to tell me about registering to get the 10-year warranty. Just before the 5-year default warranty ran out the inside unit coil started to leak. Goodman has refused to honor the 5-year warranty to replace the coil because they are going by the manufacturer date which was in 2013. They refuse to accept my closing settlement statement as proof of the new home purchase date. Unless you register they don't even honor the true 5-year warranty. I have never dealt with such terrible customer service! Ac serviceman that found the leak told me Goodman ACs were complete junk and that I would save money in the long run by replacing the complete system.

Bob McReynolds


"Buzzing Breaker"

3.0 rating

If you are having a buzzing noise inside your house, or a buzzing noise from the breaker inside the house, the problem might be with your a/c unit if you have a later model Goodman a/c unit. I have a Goodman 16 series, 5 ton, and only 5 months old (bought in Jan 2019). When the a/c would turn on, it would make a funny noise, followed by the breaker making noises. I had one electrician tell me I needed to change my breaker, which did not solve my problem. Another electrician told me to change the whole box. The problem ended up being with the a/C. The capacitor was bad and needed to be replaced completely. Only a $20 fix. Make sure to check this out if you are having a similar problem, my a/c would turn on and cool no problem but it was taking longer for the capacitor to kick

mike fakhar



1.0 rating
Very Unsatisfied

I have a Goodman unit that is less than a year old and is not working anymore. I'm going to try and have them make things right and intend to give them the benefit of the doubt. I had a Trane before and it worked without ever having a tuneup for the twenty years I had at a previous house and assume it's still working! Please Goodman prove me wrong!

John Reynolds

Antioch, TN


1.0 rating
Very Unsatisfied

I installed a new unit for about 7 years ago. Since then I have replaced 2 compressors 3 blower fans and a capacitor. Also replaced a circuit board does to it burning up. Now I just got word that my indoor coil is leaking and also a small leak elsewhere in the outside, so done with this. Will be trashing and buying a new unit, but sure not a Goodman. Sad when you spent your hard earned money on a product with constant failures.


Kings Mountain, NC

"Dealer or Goodman?"

1.0 rating
Very Unsatisfied

Had a package unit install at of Oct 2018 with all new duct work. The first problem was the electrical junction box outside melted. The unit was icing up and could not keep home cool, still having problem with the unit since Jan 2019. Keep calling Palm Bay Air and Heat that installed it and they keep blaming other problems that had nothing to do with the install or unit?? I've repeatedly told serviceman that the airflow is low unit is icing up? I think they have no idea what the problem is or do they? The blower motor was replaced but still no airflow? Still today I have to put a fan inside the unit to try to keep the home cool. Is it bad equipment or bad install? Contacted Goodman and was told to call dealer as they have no control over dealers, what??? Coming to the end of April and still have no service!!! Who trains and regulates these people?

JC Comeau

Palm Bay, FL

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