Goodman Central Air Conditioners

Everything you need on Goodman Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Goodman Central Air Conditioner Overview

Goodman makes seven different types of residential air conditioners, in different ranges of energy efficiencies. Efficiency is measured by a standard called SEER: seasonal energy efficiency ratio. Goodman’s air conditioners can be stratified by this measurement.

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Consumer Reviews of Goodman

2

  • Very Satisfied
    168
  • Somewhat Satisfied
    11
  • Neutral
    23
  • Somewhat Unsatisfied
    34
  • Very Unsatisfied
    520
  • #17 of 67 Central Air Conditioners
  • 23.68% of customers recommended

Reviews by Central Air Conditioner Series

GSH13 GSX13 GSX14 SSX16 SSX14 GSX16 GSC13 GPG13 GPC15 DSXC16 DSXC18 GPC13 GSC14 EnergiAir

13 and 14 SEER

These models are the least expensive and simplest units Goodman makes, and come in two models for each SEER rating.

The GSC13 uses R-22 refrigerant; the GSX13 uses R-410A Chlorine-Free Refrigerant. The latter substance is considered more environmentally friendly because it does not give off hydrochloro-fluorocarbon. (Inert gas is used to prepare the GSC13 for shipping.)

Both models feature sound-dampening elements: a particularly quiet fan and a specially designed top. They make noises of between 71 and 76 decibels.

The GSX14 and SSX14 have some of the same features as the GSX13, such as R410A refrigerant. They both come with ten-year warranties. They also use higher efficiency condenser coils and faster motors to increase the speed and efficiency with which they cool a space. They both have an 850 RPM condenser fan motor.

Goodman Central Air Conditioner

16 SEER

The SSX16 has all of the above features, along with a sound-dampening foam condenser on top that allows it to operate more quietly. This model is also easier to service. The DSXC16 has some additional features. It is compatible with the ComfortNet Communications System, which is easy to install and allows sophisticated monitoring of the heat flow in the device and in the area.

This model also has high- and low-pressure switches, a filter dryer, and extra features for quiet operation. It has a finish on top of its paint that will preserve its appearance over the years even when exposed continually to weather.

18 SEER

The DSXC18 is a top-of-the-line model. It is Goodman’s most efficient and the most sophisticated.

It uses a two-stage compressor, which means it can run at a lower level when there is less total cooling to be done. This makes it quieter and requires less energy. This compressor is a high-performing Copeland Scroll UltraTech.

The air conditioner has temperature sensors for its coil and for the surrounding area, along with indicator lights that alert the operator to errors. It has simple color-coded installation capability and only two (low-voltage) wires need to be run to the outdoor component.

The DSXC18 also has a sound control top manufactured by Goodman. The device operates at between 71 and 74 decibels, which is about the same as the simplest model.

Commercial Air Conditioners

Goodman also manufactures commercial air conditioners. Some of these have specifications that are similar to those of the residential units. Others are substantially larger and heavier. These tend to have lower-energy efficiency because they are designed to cool larger spaces. The largest of these products can weigh up to 20 tons and have SEERs of around 11.

Care and Maintenance

Homeowners can clean and maintain their own heat pumps without much difficulty. If the pump is not cooling enough, it’s advisable to check the air filter or the air handler before calling an air conditioner services contractor. The condensing coil is another area to check, because it is unprotected and exposed to dust and outside dirt.

Warranties

Most residential models have ten-year limited warranties for their parts. The GSC 13 has a 5 year limited warranty for units manufactured after January 1, 2010. Some of the more expensive models also have extra warranties for their compressors. Homeowners can purchase an additional GoodCare package for help with maintenance.

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Goodman Central Air Conditioner Reviews

Showing 1-5 of 723 reviews

"Goodman ACs are JUNK!"

1.0 rating
Very Unsatisfied

I purchased a brand new custom built home in 2014. The builder installed a Goodman ac and failed to tell me about registering to get the 10-year warranty. Just before the 5-year default warranty ran out the inside unit coil started to leak. Goodman has refused to honor the 5-year warranty to replace the coil because they are going by the manufacturer date which was in 2013. They refuse to accept my closing settlement statement as proof of the new home purchase date. Unless you register they don't even honor the true 5-year warranty. I have never dealt with such terrible customer service! Ac serviceman that found the leak told me Goodman ACs were complete junk and that I would save money in the long run by replacing the complete system.

Bob McReynolds

Texas

"Buzzing Breaker"

3.0 rating
Neutral

If you are having a buzzing noise inside your house, or a buzzing noise from the breaker inside the house, the problem might be with your a/c unit if you have a later model Goodman a/c unit. I have a Goodman 16 series, 5 ton, and only 5 months old (bought in Jan 2019). When the a/c would turn on, it would make a funny noise, followed by the breaker making noises. I had one electrician tell me I needed to change my breaker, which did not solve my problem. Another electrician told me to change the whole box. The problem ended up being with the a/C. The capacitor was bad and needed to be replaced completely. Only a $20 fix. Make sure to check this out if you are having a similar problem, my a/c would turn on and cool no problem but it was taking longer for the capacitor to kick

mike fakhar

Florida

"Junk"

1.0 rating
Very Unsatisfied

I have a Goodman unit that is less than a year old and is not working anymore. I'm going to try and have them make things right and intend to give them the benefit of the doubt. I had a Trane before and it worked without ever having a tuneup for the twenty years I had at a previous house and assume it's still working! Please Goodman prove me wrong!

John Reynolds

Antioch, TN

"Junk"

1.0 rating
Very Unsatisfied

I installed a new unit for about 7 years ago. Since then I have replaced 2 compressors 3 blower fans and a capacitor. Also replaced a circuit board does to it burning up. Now I just got word that my indoor coil is leaking and also a small leak elsewhere in the outside, so done with this. Will be trashing and buying a new unit, but sure not a Goodman. Sad when you spent your hard earned money on a product with constant failures.

shannon

Kings Mountain, NC

"Dealer or Goodman?"

1.0 rating
Very Unsatisfied

Had a package unit install at of Oct 2018 with all new duct work. The first problem was the electrical junction box outside melted. The unit was icing up and could not keep home cool, still having problem with the unit since Jan 2019. Keep calling Palm Bay Air and Heat that installed it and they keep blaming other problems that had nothing to do with the install or unit?? I've repeatedly told serviceman that the airflow is low unit is icing up? I think they have no idea what the problem is or do they? The blower motor was replaced but still no airflow? Still today I have to put a fan inside the unit to try to keep the home cool. Is it bad equipment or bad install? Contacted Goodman and was told to call dealer as they have no control over dealers, what??? Coming to the end of April and still have no service!!! Who trains and regulates these people?

JC Comeau

Palm Bay, FL

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