Gibson Central Air Conditioners

Everything you need on Gibson Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Gibson Central Air Conditioner Overview

Gibson Heating and Cooling Products is owned by Nordyne, which also owns such brands as Frigidaire, Kelvinator and Westinghouse. Nordyne has been in business since 1919, when it was called International Oil Heating Co. Gibson claims to use computer-automated testing on each unit to prevent human error in inspection. All Gibson air conditioners are manufactured with Demand Flow Technology, which is intended to provide consumers with high-functioning products at competitive prices. Nordyne (Gibson) has been recognized by the compressor manufacturer Copeland several times for having the lowest compressor failure rate among air conditioning manufacturers.

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Consumer Reviews of Gibson

2.1

  • Very Satisfied
    21
  • Somewhat Satisfied
    0
  • Neutral
    3
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    61
  • #16 of 67 Central Air Conditioners
  • 24.42% of customers recommended

Reviews by Central Air Conditioner Series

JS3BC

Gibson 15/16 SEER

The Gibson 15/16 SEER air conditioner can achieve a SEER of up to 16, as the name suggests. The 15/16 SEER is a two-stage system that operates with variable speed to give the homeowner comfort throughout the cooling cycle. The Gibson 15/16 SEER utilizes R410-A refrigerant. The unit housing is steel to protect the parts from the elements.

Gibson 14 VS SEER

The Gibson 14 VS SEER operates using single-stage technology, combined with variable speed. The addition of variable speed provides more comfort than a base model air conditioner. This unit also comes with R410-A coolant. The Gibson 14 SEER has a SEER score of 14, and is also protected by steel housing.

 [ GIBSON Series :  ]

Gibson 13 SEER-14 SEER

Gibson’s base model is a fixed speed, single-stage system. This air conditioner can achieve a SEER of up to 14. The exterior of the unit is steel. The Gibson 13 SEER-14 SEER is the only air conditioner available with either R410-A coolant or R-22, which depletes the ozone and is being phased out of production.

Care and Maintenance of Gibson Air Conditioners

A yearly inspection by an HVAC professional is suggested for optimal performance. The air conditioning unit should be installed with a matched air handler in order to qualify for all warranty guarantees.

Warranty

The customer must register the warranty online within 60 days of installation. All parts are covered for 10 years. If the compressor fails within the first year, Gibson will replace the entire unit. The local Gibson dealer may offer extended warranties; customers can ask the installing technician for this information.

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Gibson Central Air Conditioner Reviews

Showing 1-5 of 73 reviews

"Bad customer service"

1.0 rating
Very Unsatisfied

The tech was very nice and very willing to help but they installed an ac indoor fan and I started having problems and it was 2 months past the one year warranty and they said they wouldn't do anything. Not even do a pro-rated charge. They are expensive and now the new fan is acting up. I think their parts are junk and they charge you an arm and a leg. Going somewhere else!!

Joy

Las Vegas, NV

"Contractor"

5.0 rating
Very Satisfied

I am a licensed contractor working in the Northeast and have been installing Gibson products for over twenty years. I do not have issues, nor are there many call backs. I don't know who is doing the installs where these complaints are coming from, but almost all of the issues sound installer/installation/service rated, not equipment. My supply houses in Hartford and Springfield are fantastic and their customer service has been great.

Earl

Connecticut

"Junk in 5 1/2 years"

1.0 rating
Very Unsatisfied

The compressor is junk after 5 years. It was only used for 3-4 months each year, as we live in Michigan. It was sold to us having a 10-year warranty – true – only if customer registers. The HVAC guy said he would send paperwork in, and did not. I called Gibson to see if there was any assistance they would provide because it was within a few months after the 5 year warranty expired and the lady told me, "no, it's past five years". Basically, sorry about your luck.

S. K.

Michigan

"Abhorrent Company and Warranty"

1.0 rating
Very Unsatisfied

I'm certain that I don't think I've been more disappointed in a company or warranty. All of the negative reviews here are completely true – the unit is a lemon, the customer service is complete trash and very rude and condescending. We bought a house earlier this spring, the unit was installed in March – it's already broken down and I've had two companies to come out and indeterminately diagnose the issues going on with it. You can only use a licensed contractor, none of which will come out and can file a claim. Even if they did, it would take up to 90 days for the part to come and we would still have to pay for installation. I guess the best thing to consider is the idea that this company will no longer be in business in 20 years due to their faulty ethics and products. Stay away. If you are buying a house that has this brand of condenser, have a contingency for a different unit being installed beforehand.

Michael Albert

Colorado

"Absolute garbage"

1.0 rating
Very Unsatisfied

Junk junk junk junk. Not even 8 years old and needs to be replace, did I mention its junk if not its junk,

jeffery gibson

Dearborn, MI

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