Ducane Central Air Conditioners

Everything you need on Ducane Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Ducane Central Air Conditioner Overview

Consumer Reviews of Ducane

2.2

  • Very Satisfied
    16
  • Somewhat Satisfied
    1
  • Neutral
    2
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    38
  • #15 of 67 Central Air Conditioners
  • 29.31% of customers recommended

Reviews by Central Air Conditioner Series

AC12B

ne is a part of Allied Air Enterprises, which is a Lennox International Inc. Co. Customers can choose from five different lines of Ducane air conditioners, which Ducane classifies in the categories of “good,” “better” and “best.” All Ducane units are manufactured in Blackville, S.C.

Ducane 4AC18 High-Efficiency 18 SEER

Ducane’s top-of-the-line model is its 18 SEER air conditioner, which features a two-stage scroll compressor. The compressor runs on a low speed much of the time to save energy, as well as operate quietly. A diagnostics board on the unit allows the customer or HVAC technician to see whether or not there is a problem quickly. The 18 SEER uses R410-A.

Ducane 4AC16 High-Efficiency 16 SEER

The 16 SEER by Ducane is part of the company’s “best” category of air conditioning units. This unit operates using R410-A as well, and features the two-stage scroll compressor for humidity control and sound-blanketed operation. A diagnostics board can also be found on this model.

Ducane 4AC14 High-Efficiency 14 SEER

The 14 SEER by Ducane is the only air conditioner the manufacturer offers today in the “better category.” This unit also is known as the “L” model. The 14 SEER is able to achieve a SEER of up to 15. The 14 SEER unit features a single-stage compressor, as well as an easily removed coil guard for maintenance.

Ducane 4AC13 13 SEER

The Ducane 13 SEER falls into the “good” category. This older model of air conditioner from Ducane uses R-22 refrigerant, a coolant banned by the Environmental Protection Agency in new models. The 13 SEER can achieve a SEER of up to 14. The units are available in 1.5 to 5 tons nominal capacity.

Care and Maintenance of Ducane Air Conditioners

The installing HVAC technician should provide care and maintenance instructions with a new Ducane air conditioner. Proper maintenance must be followed for warranty coverage.

Warranty

Ducane provides a five-year warranty for all covered parts and the compressor. Online registration is not required, but the owner should keep proof of the installation date and all maintenance records.

Find a Certified Heating & Cooling Professional In Your Area

Contact a top-rated local expert to help with all of your home's HVAC needs.

Ducane Central Air Conditioner Reviews

Showing 16-20 of 52 reviews

"Crap"

1.0 rating
Very Unsatisfied

I used Universal Heating and Air in Dayton, Ohio. My unit was supposedly professionally installed (they had one hvac certified guy supervising 2 apprentices). The first unit they installed worked for about 4 hours. It had a leaky coil. The a–he that came back to check out what was wrong said my electricity panel needed to be replaced, that it was shorting it out. I hired an electrician to come and inspect my electricity. The electrician showed me that the coil was a frozen block of ice. I had Universal come out again and they refilled the Freon and said they fixed the leak. It took me threatening to sue them before they came out and installed another Ducane. The past two winters the heat pump blew cold air if it was below 40 outside. Universal explained to me that the heat pump takes the outside air and heats it over a compressor, and if the outside air is too cold it will not be hot air but warm air. I turned the air conditioner on 2 days ago. The thermostat shows the cool air is on, however, the unit is not running at all. I have the thermostat set to 70 and it is 74 with nothing happening but the thermostat says the cold air is on. I do not have the money to replace this heap of junk. Hopefully, I do not get ripped off on the servicing of this crap.

Katie

Ohio

"Ducane is an excellent product with top of the line components"

5.0 rating
Very Satisfied

Ducane builds and offers an excellent product line that is built with "industry standard" quality components found in most all brand name quality units. If this equipment is installed by a competent installer, chances are the ownership experience will be overwhelmingly positive. On the other hand, if installed by a "hack" it will likely be the wrong size for the home or have been damaged during the install, leading to premature failure and/or frequent service calls. This is true for all quality equipment. Unfortunately, for every good equipment installer there seems to be 10 duds. Unfortunately, the dud installers/technicians also lack the knowledge and integrity to recognize and/or admit their mistake (our a past tech's mistake) and generally just slander the brand that they are too incompetent to correctly diagnose or install. Unfortunately, this leaves the consumer (see many reviews) feeling that they were sold a "piece of junk" and that the equipment manufacturer should be burned at the stake. However, this is very often far from true. Generally, premature compressor failures (for example) are caused by improper installation and service techniques, and not a "bad" compressor. Also, many units that fail to cool a home (a common complaint) are improperly sized for the home and/or installed in combination with inadequate blower/duct size/coil/etc. These are perfectly good and well built units that were never given a chance to prove their quality and reliability to the owner. In fact, most of the components in a Ducane unit are the same brand and style of components found in the top names of the industry. If you find yourself working with a technician or installer who claims that Ducane is junk, I would humbly recommend that you fire him/her immediately and find a new technician. A technician who proclaims a product to be junk that has the same components as all major brands is simply showing you his ignorance of the product and inability to make an accurate diagnosis. Good luck!

Jason

"Don't buy Ducane"

1.0 rating
Very Unsatisfied

I purchased this foreclosed property with the Ducane air conditioner. It does not cool the house, it leaks, looses freon. I purchased a Supreme Home warranty when I purchased this house and they pay for nothing. This is a terrible air conditioning unit and do not purchase it. I was told by the warranty company not to turn this air on too low. Junk, junk, junk

phyll

Cleveland, OH

"Compressor bad 6 months after warranty"

1.0 rating
Very Unsatisfied

Lasted 5 years and 6 months, warranty over, ac guy wants $2,100 for a new compressor with a one year warranty, should have gone with Trane for Extra

Kevin Phegley

Gainesville, FL

"Good Product"

5.0 rating
Very Satisfied

I had this unit installed in May 2010. I have had no problems, it is quiet and works fine.

David Taylor

Forestville, MD

Best Heating & Cooling Products

See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more.

HVAC Brands

Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more.


Trane American Standard Lennox Carrier Goodman

Ready to get a quote from an HVAC contractor?

Let us know what type of service you need and we can connect you with a certified local HVAC contractor.

Please enter a valid name

Please enter a valid phone number

Please enter a valid zip code

Please enter a valid email address

Please select repair or replace

Please select heating, cooling or both