Carrier Central Air Conditioners

Everything you need on Carrier Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

Carrier Central Air Conditioner Overview

Founded in 1915, Carrier claims to have invented the modern air conditioning system. Carrier offers a variety of HVAC systems for residential and commercial applications. The company’s products include air conditioners, heat pumps, furnaces and packaged units. Carrier manufactures affordable, quiet and energy-efficient AC units.

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Consumer Reviews of Carrier


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  • #15 of 67 Central Air Conditioners
  • 28.64% of customers recommended

The company offers warranties on its cooling systems, along with excellent customer support. Many Carrier air conditioner models meet Energy Star requirements, which means they are environmentally friendly and can reduce energy bills. Most Carrier AC models work well in mild to moderate climates. Carrier also offers a premium model that is designed to operate in hotter regions.

AC systems replace hot and humid indoor air with cold air. Air conditioners are available in various sizes, and they have three main components: a compressor, a condenser coil and an evaporator coil.

Refrigerant circulates through these three components, absorbing heat from the indoor air. A blower then circulates the cooled air throughout your home. The three basic types of air conditioners are central, window and mini-split or ductless units.

Carrier air conditioner series and models

Carrier categorizes its AC models into three series: Infinity, Performance and Comfort. The following sections describe the most popular models in each series.

Infinity 20 Air Conditioner with Greenspeed Intelligence (24VNA0)

Carrier’s flagship air conditioner offers superior comfort with exceptional energy efficiency. The unit has a seasonal energy efficiency ratio (SEER) and operates as quietly as 58 decibels. The SEER rating indicates the amount of energy required to produce a specific cooling output. This model features Carrier’s patented Greenspeed Intelligence technology and a variable-speed compressor that cools and dehumidifies.

Recognized as one of the most efficient Energy Star-qualified models in 2019, this unit is available in cooling capacities ranging from two to five tons. The system uses environmentally friendly R-410A refrigerant. This top-of-the-line air conditioner costs about $4,940, excluding installation costs, which vary depending on factors such as the unit’s size. For accurate pricing information, consulting a local HVAC professional.

Infinity 19VS Central Air Conditioner (24VNA9)

This air conditioner delivers quiet, energy-efficient operation. The system has a five-stage variable-speed compressor, which helps maintain even temperatures and operation as quiet as 56 decibels. Available in cooling capacities ranging from two to five tons, the unit has a SEER rating of up to 19 and uses environmentally friendly R-410A refrigerant.

This air conditioner costs about $3,376, excluding installation costs. The price of installation depends on the unit size, home location and installation difficulty. Contact a local HVAC professional for an accurate installation quote.

Infinity 17 Coastal Air Conditioner (24ANB7**C)

This air conditioner from Carrier is ideal for those who live near seacoasts. The unit is designed to withstand harsh salt air, and the system offers exceptional cooling performance without compromising on efficiency. This model boasts a SEER rating of up to 17 and comes with an additional five-year coastal corrosion parts warranty. With noise levels as low as 67 decibels, the unit is both quiet and reliable.

This air conditioner is available in cooling capacities from two to five tons and uses environmentally friendly R-410A refrigerant. The unit costs $2,425, plus installation. Factors such as whether additional ductwork is required impact installation costs. A local HVAC professional can help you choose the best unit for your home and provide accurate pricing information.

Performance 16 Central Air Conditioner (24ACC6)

This budget-friendly air conditioner also offers long-term energy savings. The Performance series AC unit has a single-stage scroll compressor and a SEER rating of up to 16. The system uses R-410A refrigerant, which is environmentally friendly.

This model is available in sizes ranging from two to five tons and costs about $2,330, not including installation. Consult a local HVAC professional for an accurate quote.

Comfort 16 Central Air Conditioner (24ABC6)

This affordable Carrier air conditioner has a SEER rating of up to 16, which can reduce energy bills. The system uses a single-stage compressor and environmentally friendly R-410A refrigerant.

Available in capacities ranging from two to five tons, this AC unit costs about $1,895 not including installation costs, which varies based on factors including your location and the size of the unit. Contact an HVAC professional for more detailed information.

Care and maintenance

Contact a certified HVAC technician from Carrier to schedule annual inspection and maintenance for your AC unit. However, you can take some additional steps to extend the life of your AC system.

  • Consider sealing or insulating AC ducts.
  • Change the air filters regularly.
  • Ensure that no objects block the air conditioner vents.
  • Do not cover the outside condensing unit, and keep it free of leaves and debris.
  • Do not turn on the air conditioner when outdoor temperatures drop below the company-specified temperature.

Carrier air conditioner warranties

Carrier offers a limited five-year warranty on parts and the compressor. However, when you register your product within 90 days of purchase, Carrier extends the warranty to 10 years. The company also offers an optional extended warranty, which covers parts and labor.

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Carrier Central Air Conditioner Reviews

Showing 6-10 of 214 reviews

"Defective Parts"

1.0 rating
Very Unsatisfied

Installed a Carrier HVAC in 2016 remodel. A year later the outside coil is leaking. Carrier agrees to replace the defective part, but not the labor costs. $1,000! This week a/c doesn't work and we find out a different coil is leaking. Another defective part that Carrier agrees to replace under warranty but not labor costs. In for another $500! This is absolutely unacceptable. My story is not different from many I've read here. How do we go about initializing a class action lawsuit!

T. DeLucca

"Poor service"

1.0 rating
Very Unsatisfied

Service concerns about visiting fee. Once customer paid the charges technician never listen. They among themselves decide who will go to attend the call. Call is in the name of Amar, he will send Sagar. For a/c no to Carrier a/c.

No sharma

"Carrier ac and its services is bad"

1.0 rating
Very Unsatisfied

I brought 1ton 5 star duraedge carrier ac on 8 April 2016. It's installed by company technician, but not properly. So till now I face many problem with no cooling issues. I complaint many times, but not solve permanently. So I am fully dissatisfied and not recommended.


West Bengal, India

"Poor unit"

1.0 rating
Very Unsatisfied

Our unit was installed in our new house December 2014. We have had three major repairs on this brand new unit. The blower module February 2016. Leaking coil December 2017 and in January 2018 Evap. Motor and transformer. Carrier opened a case for us but they failed to request the defect parts be returned and continue to request diagnostic data that was not done. It has been three months with no resolution, Would not recommend this unit to anyone.

c. D'Angelo

Stuart, FL

"Carrier AC's are very low quality"

1.0 rating
Very Unsatisfied

This is a company I will never buy another product from. I built a new house in 2012, and for whatever reason the product was not registered, which is supposed to give an additional 5 year warranty to the original owner. After 5 years and 1 month, the coil went out, and because it was not registered, the warranty expired after 5 years. The two problems I have are 1) that Carrier would hide behind what is essentially a "paperwork" issue to not cover the warranty for the additional 5 years, and 2) the main problem of them building really crappy products – in this case the coil. It is hard to believe that something as expensive as an ac unit would only last 5 years before going out, which indicates a poor quality product. My last house had a unit that lasted almost 20 years, and it was still working when I sold it (it was not a carrier system) But clearly this company does not build quality products, and I would recommend anyone that is building a new home or replacing their entire system to seriously consider a different manufacturer because this one is awful. Even if they did warranty the coil, it would still be a $900 labor cost , which is also directly attributable to them building a low quality product. I know this company was hyped in the news during the election about continuing to "manufacture" their products in the usa, but if this is the kind of product they build in the us compared to where other manufacturers build their AC's, then I don't want it because I don't want any sub-standard products in my house. Bad!

Tom Powell

Austin, TX

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