American Standard Central Air Conditioners

Everything you need on American Standard Central Air Conditioners, including model details, industry rankings and customer reviews, all in one place.

American Standard Central Air Conditioner Overview

American Standard makes seven different kinds of air conditioner. These are grouped within three different classes, each of which is named after a different precious metal.

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Consumer Reviews of American Standard

2

  • Very Satisfied
    30
  • Somewhat Satisfied
    2
  • Neutral
    2
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    95
  • #17 of 67 Central Air Conditioners
  • 24.06% of customers recommended

Reviews by Central Air Conditioner Series

Silver 14 Allegiance 12 Platinum ZV Silver SI

The efficiency of these devices is measured on a scale called the seasonal energy efficiency ratio (SEER). This number represents the ratio between energy input and cooling accomplished. A high SEER implies high energy efficiency.

Silver Series

The three units in this series are the least expensive. American Standard rates them a two out of five stars on the comfort scale. The air conditioners use the “Spine Fin coil,” which is a bundle of aluminum fibers. The whole artifact has a high surface area, which allows it to transfer heat quickly.

The Silver XI is the most efficient of the trio, with a rating of 14 instead of 13. There is a larger difference between the most basic and the “standard” American Standard model. The most basic model lacks most of the features of the other two. Reports differ as to whether it is least expensive.

American Standard Allegiance 13 Air Conditioner

Gold Series

The series is also named the Allegiance Series. Its members are distinguished as Contemporary (13 Seer), Premium (15 SEER) and Ultimate (two models: 16 and 20 SEER).

The SEER ratings of these products range from 13 to 20. The Gold Series air conditioners have ratings of 13 and 15.

All of the Allegiance air conditioners contain insulators that make them more quiet. They also have heavier-duty exoskeletons, covered with paint finishes, rustproofing, and other materials to ward off degradation. These include SermaGuard rust-resistant screws, which have been tested in conditions involving salt and also do not corrode in the presence of ultraviolet radiation. They also feature Durabase basepans, which are durable bases for the units.

The AccuClean filtration cleans 99.98% of the air that passes through the system. This filtration helps prevent allergens and other hostile particles from becoming trapped inside your lungs.

Platinum Series

Air conditioners in this series have two different compressors each. This excess capacity allows the system to use full power during exceptionally hot conditions, but operate using less energy during less extreme weather.

The “Allegiance 20” models have extra features. These include the AccuLink control board, which relates to the interface of air conditioner and thermostat; ChargeAssist charging port, which increases the efficiency with which the device charges; and heavy steel panels to shield the coil from hail and leaves.

Care and Maintenance

It’s generally a good idea to have air conditioners inspected by a certified technician in the spring to ensure maximum performance. If your unit is also used to heat your home, have it maintained again in the fall as the cooler weather arrives.

Warranty

American Standard offers a limited warranty to consumers who register their units within sixty days of having installed them. Consumers have the option to buy an extended warranty which expands the warranty in scope and through time. This extended coverage can be purchased in chunks of five or ten years. It is also transferrable to new owners of a property.

For units within the Allegiance series, the default warranty is 10 years.

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American Standard Central Air Conditioner Reviews

Showing 1-5 of 133 reviews

"5 service calls, still doesn�t work!"

1.0 rating
Very Unsatisfied

I bought this ac unit on August 25th, 2019, and it only worked for about a month. 5 service calls, a whole new condensing unit a week ago, and now it is not working at all! I'm hot, frustrated and for sure will never buy another American Standard product again. Meanwhile, I'm out nearly $5000. And don't know what to do next. I asked my installer, who has been here 5 times and finally brought a whole new unit if he had talked to American Standard. He said, yes, he had, numerous times and they 'just don't care.'

Loretta Keenan

Ocean View, DE

"Lets initiate a class action lawsuit – I am on board"

1.0 rating
Very Unsatisfied

When we built our retirement home in 2010, our builder installed an American Standard HVAC system in our home. We were told this system was one of the best. In 2014, we called out the installer to service our system as it was not cooling properly. We were told that the evaporator coil needed replacing. The system was only 4 years old at this time. This was done under warranty and we paid for labor. Four years later in 2018 upon startup for the summer, we noticed it was not cooling properly, and the installer was called out and charged the system. However, in 2019 upon startup for the summer, we had to call out the installer again as the system was not cooling properly. He added freon back again, but it did not last but a little over a month. Upon this next visit, we were told the evaporator coil had a leak in it and that it needed to be replaced again, only this time not under warranty. That meant that the inside air handler would have three coils in less than 9 years. I called American Standard to see if they would replace this evaporator coil and they said it was no longer under warranty. I have owned several homes and have never had a system that was this defective. Every unit lasted at least 15 years or more. With this in my mind, I felt that the system must have been defective and was sure that American Standard would surely help with this third evaporator coil. However, after reading the majority of the comments listed here, this is a prevalent problem and the idea of a class action lawsuit against American Standard might make them appreciate what their consumers are going through. The problems are nationwide and as a few dealers commented that it was the installers fault, I do not believe this, since problems exit with their units everywhere. Surely, there are not that many installers that are not trained to install their units. The problem is with the product and they should be held accountable to the unsuspecting consumer that puts their trust their product.

Jerrold burroughs

Florida

"I agree with all the other reviews"

1.0 rating
Very Unsatisfied

I have owned this piece of crap for 8 years. Paid over $8000. for it. My wife and I have been living in such a humid environment ever since we had it installed. We have had several technicians over to adjust it and none have been successful. After hundreds of dollars, we gave up and had to get a dehumidifier in order to get the humidity out.

Francisco Sanchez

Fort Worth, TX

"Don�t know model but"

1.0 rating
Very Unsatisfied

I inherited my house from my best friend in 2014. She replaced the central ac in 2011. This is the worst piece of crap that has ever existed. It's only 8 years old and I refuse to put one more penny into it! The last straw is a leak in the coil that they won't cover under any sort of warranty! This was built to fail! I'm taking the $1100 it would cost to replace the coil and buying a Bryant. Made in the USA and the company I've been using who has phenomenal Customer Service is installing it. I just put 2 lbs of 410a in it last week and as of right now it's set at 77 and shows 79. The temperature on my patio is currently 71. Don't buy American standard'. I doubt that it's made in America and it's below any standard of the product I want to be affiliated with!

JTisch

Florida

"3.5 years old, both coils are leaking"

1.0 rating
Very Unsatisfied

Purchased new home in October of 2015 and ac kept short cycling. Technician came out and both sets of coils were leaking, stating that unit will need to be replaced. Waiting on 2 10 home warranty to determine route of replacement. Unreal, do not buy this crap!

Adam Guidry

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