Consumer Reviews of Bryant central air conditioners
Read more about Bryant central air conditioners
Reviews by Series
- 556A Quantum Plus (3 reviews)
Date created: 2015-10-05
Location: Phoenix, AZ
"Hard starting, noisy, and a real maintenance whore!"
What a piece of junk! The repairman (me) was out every other month. The unit rattled so much I finally put bricks on top of it to keep it from rattling. It was expensive to run, and impossible to keep running for more than 90 days at a time. Finally, mother nature took pity, and a hail storm damaged the unit enough to get it deemed a total loss by the insurance company. It started hard & loud, dimming all the lights, including the neighbor's lights and the street lights. The installation sucks, as do most of the installations in the neighborhood, with houses that have additions with flat roofs and no room for properly sized duct work. It worked when it wanted to, but it was far from a quality unit. Reliability was awful, as was efficiency, and the noise level was horrid. Usually Bryant units are okay, but okay is as far as I will go for rating them. Yeah, they are good & easy enough to fix, most of the time, but they are very far from being really good, let alone a great quality unit. Somewhere between mediocre good to absolute cr*p would be a good description. The old ones will soldier on, and parts are pretty readily available, but they are kind of generic, nothing special, and some of the Bryant stuff is just terrible. I would not highly recommend a Bryant anything - circuit breakers, furnaces, AC units, heat pumps. I would not say, "avoid them like plague" either, but there are definitely better choices.
Date created: 2015-09-27
Name: paul korman
Location: Rockville Maryland
Do not buy a MyEvolution remote control thermostat. The product constantly loses connectivity to the server. It is not a home network problem. The unit shows it is connected to my network, but not the Bryant server. Their only answer is unplug it and plug it back in. But it is supposed to be a remote control unit. Horrible product.
Date created: 2015-07-17
Location: Linden, VA
"Bryant is a great AC unit!"
We have owned our Bryant AC unit since we moved into our house 2 years ago. This unit is efficient and has never failed us. The filters are also very easy to change. The Bryant AC unit also keeps our house cool during the hot, humid months of Virginia. We have a basement apartment and even our tenants have never complained about the temperature. The only thing I have a complaint about is that the AC unit drains any condensation into a drain in the floor. One time, the drain was clogged, it overflowed, and the new drywall soaked up the water. However, once the drain was emptied/cleared, we have had no problems since. We have never had to replace our unit and it is still going strong after 2 years. We have also never had to make any repairs, even minor, to the Bryant AC unit. I would strongly recommend this product to a friend, as well as buy the same brand again; it has never failed us!
Date created: 2015-07-04
Name: T. Samuels
Location: Fresno, CA
"Lasted only until not under warranty"
We paid $3400 for our unit in August of 2008. It basically started having trouble one day after the warranty ran out. We have had repairs at least two to three times a year after that. It is not working now, so we are just going to replace it. We will never buy Bryant again. It is hard to believe this company has a good reputation. They have not stood behind their name. Our neighbor bought one the same summer that we did. He has had the exact same experience.
Date created: 2014-10-18
Name: Jane Smith
Location: Plantation, FL
A/C was installed in June 2012. It is now October 2014. Had problems with two coils, the capacitor and fan motor. It cost $1000 for labor. Bryant sells junk, that is why installation is not covered. Any company that sells Bryant's product is as guilty as Bryant. I wish I'd read reviews. But when your air is out in July in South Florida, you're desperate, so I went with a reliable company (I thought). Air around the clock. ATC only answers, "we don't make the parts", but bad parts reflect on you. Shame both on Bryant and ATC.
Date created: 2014-08-21
Location: St George, UT
"Evaporator Coil Failure after 7 years"
One would think that a relatively expensive 5 on unit 7 years old that only runs for about 6 months a year would have a longer life span. Serviced regularly this unit has developed a leak and we have been advised that the replacement including labor will be over $1200 by a certified Bryant dealer. Have sent a message to Bryant but from what I have been reading their customer service and history for standing behind their product is less then admirable. Only time will tell
Date created: 2014-07-02
Name: doug hansen
Location: north haven, ct
"Evaporator coil failed in 6 years"
I would think that an evap coil should be designed to last and when it does not they should provide assistance vs forcing customers to spend 2500 to replace it....not a good investment if I have to spend that every 6 years
Date created: 2014-07-01
Name: cathy D
Location: Southold NY
"Water Water Everywhere and Mold!!"
Hardy Plumbing Heating and Air Conditioning Aka Petro Aka star gas!? - Stripped screw on air handler door during $89.95 spring tune-up now they stated -I need a new air handler.. Installed a "bryant fv4 Preferred" Variable speed air handler and duct work destroying my home! Excessive sweating, water running onto living room sofa, between walls under oak flooring, onto sheetrock ceilings, registers falling through ceilings, mold!!!! - never repaired! After no response from Hardy/Petro/Star Gas- Needed to call in another company over a month later in an attempt to repair . Air Handler and ductwork still sweating - Called bryant Customer Care 3x (which they don't care) Requesting a Tech come to my home. I was told I would receive a return call, and never did! Stay away from BRYANT-they just don't care!
Date created: 2014-06-17
Name: frank levine
"Lousy product they don't stand behind"
Purchased a brand new unit 7 years ago..............a/c compressor just went and it will cost be another $1000 because it's out of warranty.....spoke to customer service who told me they can't do a thing because my warranty is up....no goodwill, no discount, nothing. Do yourself a favor and buy a trane! Stay away from Bryant
Date created: 2014-06-02
Name: Rick Mugn
Location: Apex, NC
Purchased a full A/C and furnace system on 1/30/2013 and it had an issue just over a year later on 5/31/2014 with the thermal coupling valve. The repair set me back $450. I called Bryant and their attitude was "oh well". I will never buy their product and warn all who do.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.