Bryant Evolution Central Air Conditioner
Updated: Sep 9, 2015
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Overview of the Evolution
The Evolution central air conditioner from Bryant is comprised of three models: 180B, 186B and 187B. These Energy Star-qualified units reportedly emit noise starting as low as 68 decibels, making them essentially as quiet as a vacuum cleaner. This is in part due to the AeroQuiet System II, which provides sound-dampening properties in the cabinet and fan among other things. The units all feature two-stage scroll compressors, Evolution™ diagnostic controls, and DuraGuard Plus for exterior durability and protection from the elements. The Evolution series models come with SEER ratings that range from up to 16 SEER for the 186B to 20 SEER in the 180A model. The models offer a range of cooling capacities from 1.5 to 5 tons.
Consumer Reviews of the Bryant Evolution
Date created: 2015-09-09
Name: C East
Location: Dallas, TX
"Over 20 service calls on my units"
In 2005 we purchased 4 units for our new home. At that time they were Bryant's top of the line units. Basically from the get go they have been nothing but problems. The service company even had the top dogs from Bryant to come out and inspect. That was a waste of time, as they did nothing. To date I have spent 8-10k on repairs and as I write today, 1 of the units is down. They have replaced all kinds of parts from switches, coils, compressors, etc. Even had to totally move 1 of the units in the attic to the other side of the house. Most the time I get sensor error and system malfunction warning codes. Sometimes I can turn mower off and on a number of times and it will start working again, sometimes not. I have even been told by some servicemen to get a different brand next time.
Date created: 2015-06-23
Location: Chalfont, PA
"Waiting for repairs, again"
Once again waiting for repair service to call back and then, hopefully, show up some day. The unit is 4 years old and this is the second summer in a row that the system has failed. Some parts are still under warranty, but others are not. And of course, the service calls are not covered. This was sold as a top-notch, high efficiency, reliable unit. It has been nothing but trouble instead. One bad unit or an example of all Bryant systems, I don't know. Anyway, I do not recommend.
Date created: 2015-05-14
Name: K Clevinger
Location: Clemmons, NC
"Really, really not happy - feel taken advantage of!"
The original unit to our home lasted over 15 years. We are in our sixth year of the Bryant Evolution unit and the compressor has gone bad. The AC company spent 2 days to the tune of 4 hours to figure out what the issue was. Now we are being told that (they previously knew) there has been an issue with the compressor (manufacturer of the compressor is Bristol). First, we are told that although the compressor is still under warranty, the labor is not. We are at 4 hours and counting. Now we are being 'offered' replacement of the warranted compressor - they would install the same compressor that keeps going bad - plus the cost of labor. Or, we can buy the current version of the unit we paid $8000 +/- 5 1/3 years ago but with a compressor from a different manufacturer for about $1500 +/- plus the cost of labor, Freon, etc. My question, why are we having to pay anything to replace a compressor with continual, known issues?
Date created: 2014-07-26
Name: John Rosendahl
Location: Minneapolis, MN
"Nothing But JUNK!!"
We have had this unit 6 or 7 years, and are on our 4th compressor in the past 11 months. It gets better, 6 of those months were during a Minnesota record cold winter. Their customer service associates say the replacement Bristol compressors have been reengineered and should last, yah right!! They'll sell you a new unit for $1,500, but no additional warranty to cover their replacement unit - they must be confident they'll last too!! Run from this company and their sister brands as fast and far as you can. I image gm won't get away with replacing their faulty ignition switches they have recalled with more faulty ignition switches, but Bryant appears to believe this is the best way to treat customers and stand behind their products. Run, run, run from this company and their junk!!!
Date created: 2014-03-11
Name: Paul Burnash
Location: nashville, tn
Worst system ever! When it worked it was great, but when it fails, and it will fail it is very expensive to fix. First compressor went out within the first 4 years, parts replaced under warranty, but labor was not covered. Second compressor went out after 1.5 years. They only had a one year warranty. It will be cheaper to replace the system and get a 5 year warranty. And now the gas furnace part of the system is malfunctioning. System is only 7 years old.
Date created: 2013-09-06
Location: Minneapolis, MN
"Connex Zone Thermostat"
If you are looking at the new Connex Wireless Zone Thermostat, don't buy it if you are looking for flexibility and the ability to shut down a zone! It is so new that the company people and your local suppliers do not know it and any answer they tell you should be verified twice and I would ask them to show you, it can handle it.
Date created: 2013-07-22
What I like about them is not only are they reliable but they have the best price. Customer service and parts easily available.
Date created: 2013-07-20
They have so many positive reviews, it's actually higher up than posted. The heat here is absurd but we prevail with this unit. Get an 18 seer unit and you'll have one of the most energy efficient models out there. Reliable. Great customer service.
Date created: 2012-09-28
Name: GL Settle
Location: Austin, TX
I think these units are defective. I installed three new units in my new custom home in 2005 & presently one compressor is broken and has been for almost two months - trying to resolve issue with Bryant. Anyway, the compressor has gone out on all three units - two of the units two times in addition to numerous other problems. I have spent $10,000 on repairs over 7 years - I am pursuing legal action because I think the units were defective when they installed them. These were supposed to be top of the line units. Further, the company has been difficult to work with. to deal with. I would not recommend their products to anyone. Personally, I think they should have recalled these units & think a class action lawsuit might get their attention.
Date created: 2012-09-05
Name: Jason Shelton
Location: Lake Toxaway, NC 28747
"GREAT QUALITY PRODUCT"
Most people who are on here complaining don't know anything about AC units. bryant units are totally assembled in the United States and most parts are made here as well. Some coils have been imported from Mexico but that is mostly on there lower line equipment. Most of their coils are made in Indiana at the factory. There compressor are mostly Copeland which is made in the United States. Like most all products you find they do have an occasional problem. Most of the problems you would encouter are from poor installations.
Date created: 2012-09-02
Name: J. RYAN
Location: LONG ISLAND ,N.Y.
Installed my bryant system in 2007, 5 years later my compressor and wire harness must be replaced. The cost to me for parts and labor is $3,095.81. My dealer serviced this unit every year and told me it was fine, and then out of no where it burnt up. While the compressor is still under warranty, my dealer has no explanation why this happened and that's the best they can do. Do not buy this bryant a/c product. I only use it 4 months out of a year!!!
Date created: 2012-08-17
Name: Neil C. Hopkins
Location: Irving, TX (Dallas)
"Worst decision ever"
I have 19 year old home with 4,092 Sq Ft. The old a/c system went out after 15 years. no major problems. It was just old and leaked and needed repairs every year. My a/c guy sold us 2 split system Bryant 598b Evolution a/c systems installed in 2008. Cost $7,000ea installed. Total of $14,000 After 4 pleasant years of very efficient usage, the downstairs condenser in the attic began leaking so we bought a new condenser. $1,800 installed. why was this not under warranty? Yesterday the upstairs compressor unit locked up with no warning. Estimate $3,950 for whole new unit or $1,500 for compressor replacement (labor only if Warranty kicks in for parts). Wtf?? This system should run for at least 10 years with no trouble. I may sue for damages. Bryant products are crap! I will never buy another Bryant product. ever!!!!
Date created: 2012-05-07
Years owned: 3
"Bryant should be ashamed"
My Evolution four ton unit is almost four years old .The air compressor died. The parts are covered but labor and Puron cost $1,400. My brother has the same unit and his compressor also failed. Bryant knows they have sold junk and don' t care. I would never by another Bryant product, and advise you to do the same.
Date created: 2011-06-18
Location: Cypress, TX
Years owned: 3
At first was terrible noise (compare to old one- that worked perfectly 15 years-without any technical support). After 2 years working , it stopped at night and started afternoon (itself)-magic.... Since than nobody can fix it. Solutions- many: depends on who will come next time...PROBLEM--STILL HERE. I WILL NEVER BUY BRYANT
Date created: 2010-07-03
Name: S. Woods
Years owned: 16
"AC finally crashed"
We had a 16 year mid level furnace and A/C. The A-coil finally got a hole in it and leaked freon, our first major problem. We replaced the entire system with the Evolution and have already noticed a big difference in the energy bill - for our good. The furnace never needed a service call but we decided to replace both at once. I am really looking forward to see how my heating bill will be affected.
Date created: 2010-06-23
Name: M. Blarney
Years owned: 1
"Bryant Evolution System - Poor A/C Controls"
We purchased the top of the line Bryant Evolution Furnace and AC. The furnace kept faulting all winter. Installer finally found the problem (I hope), but the biggest problem I have is with the ac unit. With humidity control turned on, the blower will only run on low speed, doesn't matter where I set the manual fan speed setting, it will only run on low! I spoke to a Carrier engineer and this is how it is programmed to increase efficiency, he said “very unfriendly user design”. This won't cool my house. The first twelve vertical inches in all rooms are freezing. Our feet are real cold, and the floor to floor variation is ridiculous. So after figuring out how to turn off the humidity control, it runs a little better. The fan will run at any speed (which helps circulate the air properly) until the room temp is with 2 degrees of thermostat setting. You guessed it, it will only run at low speed again. So we have a constant battle trying to maintain an even temperature in the house. I’ve been told there is no way around this. If you own a larger home with multiple floors and want even temperature control, don’t be fooled with this system. Buy another that gives you fan control. It might work better if you have a zoned system but I don’t at this time.
Other Evolution Reviews
Several owners and users of Bryant Evolution air conditioners have queried on gardenweb.com whether or not the Bryant units, which advertise “perfect humidity control,” are worth the high price. Another user replied that this claim is only meant to justify the price and that all central air conditioners control humidity if they have been installed correctly.
Another user on the same forum asked if he would lose efficiency if he didn’t use an Evolution air conditioner with his existing Evolution furnace. Fellow posters suggest he was likely to lose on efficiency if installing a different brand of air conditioner as there would be no guarantee he’d reach the highest SEER rating with a mismatched system.
Bryant Evolution Model Numbers
The Evolution is available in different models which vary in efficiency and capacity.
|Model Number||SEER||BTUs per Hour|
Bryant offers a limited warranty on parts that spans 10 years, subject to on-time registration after purchase. If the product isn’t registered within a period of 90 days, the warranty is valid for five years only. For jurisdictions where benefits aren’t applicable post registration, a 10-year limited warranty on parts is offered. You may enquire with your dealer about optional warranties for extended periods that may include costs such as labor.