AMANA Distinctions Central Air Conditioner
Updated: Jun 28, 2016
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Overview of the Distinctions
The Amana Distinctions is a split system air conditioner with five models ranging in efficiency from 13 to 18 SEER. The 16 SEER DSXC16 and the 18 SEER DSXC18 have two-stage Copeland UltraTech scroll compressors with foam compressor sound blankets for noise reduction, while the 13 SEER GSX13, 14 SEER GSX14 and 16 SEER GSX16 have single-stage compressors. A filter drier is factory-installed in each unit to help extend the life of the compressor, while sweat connection service valves and easy-access gauge ports provide easier installation and maintenance. The heavy-gauge galvanized steel cabinet features a corrosion-resistant powder paint finish with 500-hour salt spray approval and a sound control top.
Consumer Reviews of the AMANA Distinctions
Date created: 2016-06-28
"Amana AC warranty is not good"
I installed two Amana Distinction heating/AC units at the same time, one was a heat pump and the other was not. Both started having issues at year four after installation and should have had 10-year warranties. One required a new cooling coil, which was covered by warranty; the second unit had the fan and circuit board fail and Amana refused to honor the warranty even though both were installed at the same time. Repeated attempts to get Amana customer service to respond failed. Their local service rep was timely however they tried to charge me 100% markup on the fan and circuit board. Amana will never get my business again.
Date created: 2015-08-10
Name: F Weir
Location: Atlanta, GA
Unit is five years old, we have had two compressors fail and the evaporator coil leak. The unit is very unreliable and prone to break. Horrible warranty support from Amana/Goodman as well! We will never have another Amana AC product! Buyer beware.
Date created: 2015-07-29
Name: Scott Brown
Location: Arlington, TX
I bought this unit in 2009. In 2014 the coil went out, it was under warranty, but to wait for the time to get the part and pay for the Freon - they used r-22, which is very expensive - it cost me a few thousand dollars before the fix was complete. In June of this year, less than one year later, I needed 5 pounds of Freon again, and today I returned home and yet, again, it is not working. I will be calling Trane and get a real piece of equipment like my neighbor bought. Please do not go for the price, this is unacceptable and the equipment is sub-standard.
Date created: 2015-06-29
Location: Green Cove Springs , FL
"The worst AC unit"
We have owned our brand new home for less than 3 years, we have had our AC unit repaired 4 times already. From the condenser, drip pan, relay, now the fan motor! They have repaired it 3 times in the last 4 months. It is noisy. Do not purchase a home that has one of these units. When asking the AC company why his company even carries this piece of crap, is it for job security, all the repair men say the same thing - it is a junk unit but the builders want the cheapest. I plan on replacing the unit soon, what I will pay in repairs I will end up saving with a Carrier or Trane.
Date created: 2015-04-07
Name: Ms. Shaw
"Very, very unhappy!"
I have been having issue with this air conditioning system freezing up. I built my home in 2008 and had to replace the coil 3 years later. I was told they used copper coils and they were replacing the copper coils with aluminum coils and that would fix my problem. Well, 3 1/2 years later I'm having the same problem. Now the same company that installed the unit and replaced the coil is telling me the new coil has gone bad too. I've paid out over $1,500.00 in repairs on this unit and I still can't use my air conditioner without it freezing up. The builder, Southern Homes, and the manufacturer need to be held responsible for the issues we're having with these units. I'm very upset and I still have to send more money to either replace the coil again or the unit.
Date created: 2014-08-23
Name: J St. Pierre
Location: Lantana, TX
"Horrible AC Unit"
I do not know the exact type of Amana AC unit I have, but it states Distinctions Amana. I lived in my starter home for 10 years, and even though my AC Unit ran non-stop, it never broke down. Six years ago, I was fortunate enough to be able to move to a larger home built by Highland Homes and was very excited. The home has been great, minus the AC unit by Amana. In my six years of living at this house, today 08/23/14(two days before school starts) my AC Unit went out again and this will be the sixth service call to Houk on this unit. Looks like the same issue with the line that supplies the Freon went out again, just like two years ago. I do not have the most expensive house in Lantana, TX, but it is mine and I do not plan on leaving. I hope a builder like Highland Homes does not use Amana again. It breaks down during the hottest time of the year and is not dependable. I would rather have my first AC unit from my first house that ran all the time to keep the house cool and not this supposedly great brand of AC for a nicer home. Very disappointed in Amana and even more disappointed in Highland Homes for using this brand. My neighbor next door and down the street also had problems. One of them had to replace their AC after six years. Not acceptable.
Date created: 2012-07-22
Name: Willy g
Location: Aurora Ontario Canada
"Amana distinctions 14 seer"
This Ac unit was the most difficult purchase to make because many reviews said stay away from Amana. I called a few companies all which had their own brand and labour warranties. However we decided to go with direct energy, even though they were big bucks. But, I know that if any issues they are a phone call away (12 year parts and labour) Ac working great house is cold Period!!! All Ac units use pretty much same parts except trane This site really confusing with many different reviews!! Just picked one !!
Date created: 2012-06-30
Name: Larry R
"Amana distinctions units"
I bought 2 Amana Distinctions units in March 2011, a 4 ton and a 3 ton. Both are 2 stage 16 seer. I haven't had anything but good out of both units. They are quiet and reliable. The only thing I have done is change my filters on a regular bases and washed the coils on the outside units in the spring. I think that installation has a lot to do with them and I found a nice fair independent installer. I saved about $5000.00 over the next lowest bid (for both units) and love bragging about my electric bill with my neighbors.
Date created: 2008-07-30
We just purchased a new construction home that has 3 Amana Distinctions compressors and units. So far, we have been very unhappy with them. The compressors are very loud!! Not sure why the company write up claims them to be one of the most quiet on the market. The compressor located near our guest room, kept our guests up their entire stay. When it would click on the noise and whir was almost too much to handle. Luckily the compressor outside our master bedroom is buffered by our closet, but you can still hear it come on with a bit of a bang. I'm hoping after a few service calls to tweak or further insulate the compressors will lessen the noise. Never knew that Amana was made by Goodman. Told by my trusty HVAC guy that Goodman is no GOOD..It is builder grade. Really pissed that my brand new million dollar home has builder grade AC/Heat.
Other Distinctions Reviews
There are several posts on sites such as hvac-talk.com from consumers asking the difference between a Goodman air conditioner and an Amana Distinction air conditioner. While a few members said Amana Distinctions is a good unit, nearly all professional members have replied that the Distinctions is literally the same product as Goodman, with a different logo. On gardenweb.com this is also mentioned several times.
Online product registration is required within 60 days of installation for maximum warranty coverage.
The warranty for the GSX13, GSX14 and GSX16 is comprised of the following:
- 10-year limited parts warranty
The warranty for the DSXC16 and the DSXC18 is comprised of the following:
- Lifetime compressor limited warranty
- 10-year unit replacement limited warranty
- 10-year parts limited warranty
Labor costs are not covered by the warranty.