Consumer Reviews of United States Stove Company wood furnaces

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Date created: 2013-03-21 Name: alisa
Location: new york

Satisfaction Rating:
Review:
"Junk"
6041 pellet stove is a pos ... Nothing but problems with this stove and the company is just as bad as the product .. Never again will a stove made by ussc be in my home ..

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Date created: 2013-02-21 Name: Sarah Diegel
Location: diegels@michigan.gov

Satisfaction Rating:
Review:
"Blowers Dont Last"
I have bought the 1500 hot blast wood furnace and had it for 4 years. On my 3rd set of blowers, they only have a 1 year warranty and cost $200 to replace each blower. It's pretty sad because they only get used 4 months out of the year.

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Date created: 2013-02-10 Name: T. Heim
Location: Ktown, Pa.

Satisfaction Rating:
Review:
"junk"
I bought the model 6041 pellet stove from U.S. Stove Company. I had the stove for 3 weeks and nothing but trouble from day 1. It would burn for good for 2 days then the fire box would be overflowing with hot pellets. The last straw was when the auger kept jamming on the pellet feed to the point we could not keep the stove running anymore. Countless hours trying to work with the stove and make it operate correctly. The customer service is a joke they do not help at all. A 3 week old stove and they want you to try and repair it yourself. After sitting 3 days with no heat in this part of our home and no help from U.S. Stove Company I finally took the stove back where I got it for a full refund. Thank god those people were better than U.S. Stove. I would never buy another product from this company. I understand problems or defects can arise with these stoves but you need to stand behind what you sell. All my neighbors have Harman stoves and love them. Good stoves good service. Too bad I tried to save a couple dollars lesson learned.

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Date created: 2013-02-06 Name: Mark
Location: Craftsbury, Vermont

Satisfaction Rating:
Review:
"US Stove model 30 A wood/coal furnace"
This my 3rd heating season with the 30a and it continues to perform flawlessly. I installed it myself as a standalone wood heater in my 2500 sq, foot northern Vermont home. The winters up here are long and cold, but this furnace is the most efficient and economical wood burner I've ever owned in 62 years of wood heating. I've read the negative reviews and believe most issues people have with these furnaces are based in the fact that they don't really know what they’re doing. You have to use dry wood; mine is seasoned 2 years and you have to have a proper cold air return to the furnace to circulate heated air. Use this heater as directed; it cannot think for you. Burning wood is more complicated than throwing wood into a flaming fire box. I would definitely buy this product again.

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Date created: 2013-01-03 Name: scott
Location: indiana

Satisfaction Rating:
Review:
"owned three years and I burn wood and coal"
I purchased this stove used. I heat only with wood 24/7. My home is 2200 square feet and has 50' s Windows. This unit does the job! My temps inside are around 73, warm wood floors and leather furniture, try and get that with natural gas! The furnace is simple in design and really easy to diagnose. I've had zero problems with mine. I use lump coal and this thing pumps out more heat than you would ever need. The twin blowers could be bigger. I installed a larger blower on my unit. Everyone that comes in my home can't believe how warm it is. My furnace room is around 90 degrees in a concrete basement.

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Date created: 2013-01-03 Name: Justin
Location: Indiana

Satisfaction Rating:
Review:
"us stove 1600 efficiency"
We have owned it for 1 winter and have had to replace the limit control switch 3 times!! If the electricity goes off it will melt the limit control because of the way it sits right next to the firebox:(poor design). All parts on their site is way over priced! Their customer service department is extremely hard to contact by phone. We will sit on hold for up to 15 minutes waiting for a person. And when your limit switch does go out you are without heat and at their mercy because their parts can not be found at a local store. Buy something else and save a headache!

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Date created: 2012-11-24 Name: N. Broughton
Location: Bronson KS

Satisfaction Rating:
Review:
"DO NOT BUY US STOVE OUTDOOR FURNACES"
I have a clayton 1600. Its just horrible. It has a limit switch with a plastic casing that sits three inches from the firebox. Every time the power goes out the stove gets hot and it melts down. To make it worse us stove overprices their parts and you cant get them anywhere else. Also its the most inefficient stove I've ever seen. I burned 10 times more wood than my sisters family who have a central boiler. My burn time is only 10 hours compared to their 24. Spend the extra money and get a good quality boiler.

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Date created: 2012-08-13 Location: San Antionio TX

Satisfaction Rating:
Review:
"Great size and does the job."
I have owned this for awhile now. It has great efficiency and doesn't take up much room. My house isnt very big so it easily heats it quickly. I am very happy I got this product.

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Date created: 2012-07-06 Location: Tampa, FL

Satisfaction Rating:
Review:
"US Stove Company Wood Furnace"
I've owned this furnace for about 6 months now and have been very satisfied with it. I like this model because it is cleaner than previous models that I've owned in that the ash is separate from the rest of the furnace. It is capable of producing a lot of heat which is obviously important. The double air blowers allow for this furnace to provide a lot of air flow and as a result can deliver more heat, faster. My only real complaint is that I don't find it that appealing in terms of aesthetics but I can deal with that considering everything else it offers. I have never had any issues with it and have never had to have it repaired. It's been pretty much ideal! I would absolutely recommend it although it does come at a pretty high price. In my opinion you get what you pay for and in this case it's worth paying more for.

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Date created: 2012-05-24 Location: Oswego, NY

Satisfaction Rating:
Review:
"U.S. Stove Company 2000 Wood Stove, Works Great!"
I bought my furnace last October, right before it got cold out. I like that I only have to feed it a few times a day. It has cut my heating bill by 60%, and with the high oil prices I couldn't be more pleased. Like most indoor wood furnaces it can be messy, and I often have to vacuum or sweep at least once a day due to ash and dust. So far (knock on wood) there have been no problems and I have not had to replace it. I would recommend U.S. Stove Company to a friend, and would buy from them again. Definitely a great product, and while I have not used any of U.S. Stove's other products, they seem to be a high quality brand with friendly support staff and great customer service.

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