Consumer Reviews of Central Boiler wood furnaces

Read more about Central Boiler wood furnaces

Read reviews of other Wood Furnace brands

Write a review

<< Previous 1 2

---

Date created: 2012-08-01 Name: K. Ehrler
Location: elizabeth IL

Satisfaction Rating:
Review:
"Hope it doesn't break or you're on your own"
I have had my centrail boiler wood stove for 2 years works very well. This spring I went to fill it and noticed a hole in the fire box. I like other consumers of the wood stove called central boiler and was suprised by how rudely I was treated. They basicaly told me I was stupid and didnt know how to operate the machine, and that I was burning creasote utility poles in it. I have about two years of oak sitting by my stove as of now, so I don't think I was using utility poles! The company didn't stand behing the stove at all. They basically said I was on my own, so I fell back on my dealer to help me out. He was supposed to be a certified welder came out to fix the issue and kinda skabed it together and left. Now two weeks later I still have a leaky stove and just recieved a $500 dollar bill in the mail for his services. I don't know what to do, Bad product and terrible Company.

---

---

Date created: 2012-04-24 Name: S. Johnson
Location: Rockford, mi
Years owned: 7

Satisfaction Rating:
Review:
"Not so sure anymore!!!"
This is my second central boiler, first one had solenoid problem but no big deal. We put a bigger one in to heat two houses with and it had been working great till this weekend when I found a leak in it, scraped the rest of the fire box and had two streams spraying out. Called central boiler and talked to a vary rude person which made me call a dealer, he wouldn't give me the time of day. The steel used on the side walls of the fire box is too thin and or bad steel, it's only 3/16 thick as where the bottom is 3/8 thick. They have a terrible warranty, it will cover the cost of the steel to fix but not labor great 25 year warranty, or I can pay to ship it from Michigan to them and pay 2700.00 for them to put a new heat exchanger in with probably the same 3/16 steel which will do the same down the road. If buying a wood boiler first check the quality and thickness of steel and the warranty, central boilers 25 year doesn't cover crap, for a company that says they do all this testing I think they need to thicken the walls and stand behind there warranty!!!! Would not recommend to anyone to buy anymore in fact would tell everyone to stay away find a different brand. Forgot to mention that I am no stranger to boilers I own my own heating company and the guy still tried telling me it wasn't there fault, he's nuts cheap design.

---

Date created: 2012-01-27 Location: Newton, New Jersey

Satisfaction Rating:
Review:
"Central Boiler Best Around"
I have had my Central Boiler Classic wood furnace for a year and a half and love it. After last year's winter, I knew it was time to invest in a new wood furnace, and I have been very satisfied with my choice. I have never had to repair mine but I have read reviews in which customers have had to have repairs done. Most complaints have been about the spark plug, which though important, is quite an easy fix. I have had no such issues with the spark plug. Other issues have also been reported but none of which I have also had happen. That could possibly be due to rough handling, but I have no complaints about mine thus far. I would defiantly recommend and buy from Central Boiler again for my wood furnace needs.

---

Date created: 2011-11-19 Name: W Perry
Location: Truxton N.Y.
Years owned: 2

Satisfaction Rating:
Review:
"great when it works"
When the boiler works it is very clean and burns less wood than others. I have had the boiler for one and a half season and in that time we have had the air values fail, by pass door fail, the main electric box burn up,gas value fail, main blower fail on the coldest night of the year and last but not least when we cleaned it this spring we found a hole in the fire box. When we tried to get it welded we found that the fire box had failed as well it has at least ten holes. There is water treatment in the water and it look like it is bad steel as it is failing from the fire side. There is a big sign on the side of the boiler that say 25 year warranty, but the truth is that there is just 10 years on the fire box and that is for the parts only. To have it fixed by central boiler it will cost $4800 for a boiler that cost $13000 two years ago. With all the things that has happened I wish they would make a visit to my hone and find a fare fix to this. For now we are using electric and hoping for help.

<< Previous 1 2

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.