Consumer Reviews of Central Boiler wood furnaces
Read more about Central Boiler wood furnaces
Date created: 2014-01-08
Location: bainbridge ny
"Central boiler E-Classic 1450"
Advertising and markings on furnace are very misleading. The door allows smoke out and has from day one. Have problem with reaction chamber plugging up with ashes. No help from tech support or dealer. Bought unit in Feb Last yr from dealer in Madison,NY. Had water level sensor fail in Oct. Was told by dealer he had one if I wanted to drive over an hour and pick it up. When asked to have it put in was informed that he is not a traveling salesman. Unit still has sensor bypassed and again no help from tech support. Do not buy..
Date created: 2014-01-05
Name: PAUL CUNNINGAM
"Very bad management and no warranty"
Central boiler scam people, rodney tollefson had to call me to find out what a mill test report is. He bad mouthed my family to the point I was going to charge him with criminal harassment and he is suppose to be a V.P. there is no warranty with them, you pay for shipping and repairs and most of the time material. How could a boiler start to rust out after 3 years. Ask for milltest report or carbon content of their steel you will recieve no reply. Better yet buy a boiler with a warranty and good steel. How could somebody claim to work there but no nothing? Paul
Date created: 2013-12-31
Name: paulette triemstra
Location: Greenville, Michigan
"E - Classic"
We purchased this boiler 4 yrs ago (fall of 2013) for propane savings as advertised. Thank goodness my husband was a millwright or there would be a lot of out of pocket expense. There is so much monthly maintenance and grief from this boiler we wish we would never of brought it. Last yr it over heated / ash box warped causing other damage. Guess what the company sent parts but we still had to pay shipping & labor to install. Prior to that the heater exchange for the water heater was leaking and had to pay for that . Never before seen occurrence but approx. $500 later no sympathy from the company or dealer. Give the dealer credit though he has answered a lot of questions and helped talk my husband though a lot of the problems . Course he's so far away he doesn't want the drive to our house. Nor do we want to pay the drive time / labor. Our neighbor brought a cheaper brand with no expense or problems / no maintenance / just throws the wood in and leaves it.. Other then emptying the ash box occasionally. Isn't it suppose to be that simple .. now this yr after my husband replaces all the parts / fire brick even though the company said they weren't needed any more (hubby didn't trust that one ) the fire keeps going out and he has to go out and get it going again. Called the company and no answers for the problem. We're so sick of the stupid thing .. not worth the headaches its causes or the money . don't waste your money or your time thinking your buying an up standing product with a good company . The only thing we do enjoy is the type of heat with burning wood & heating the hot water as well. In my opinion it's not worth it. Sorry I didn't recall the model # but it wasn't cheap.I'm sure they all have the same results. Bad
Date created: 2013-12-29
Name: greg pastri
Location: Littleton, CO
"1450 Central Boiler wood furnace"
I am on my third season with this unit, and, so far, no major problems. It took me a season or two to figure the right settings and find that using 16" split/dry/pine gives me 12-14 hours of burn time with temps in the 15 degree range at night. Using longer whole logs does not work as well. When I have had questions about my furnace Central Boiler never returned my calls. I am not sure how they can charge 9k plus and have such poor customer service. I have lived in mn, so I know the cold weather can make it hard to talk freezing your jaw.... Would I recommend it? I am not sure, because if I did have problems I am afraid I would be "left out in the cold" with their lack of customer service, and the dealer not only is two-hours away he takes a ho-hum attitude towards responding.
Date created: 2013-12-22
Name: josh skidmore
Location: west central illinois
4 years and counting of maintenance free heat in multiple buildings. I wouldn't even consider another brand after seeing others and how much wood they have to feed. A wheel barrel full a day keeps me toasty for 24 hours.
Date created: 2013-12-07
"Don't buy a Central Boiler"
I am a master plumber in the Philadelphia area that had a customer that bought a Central Boiler. Dealer mislead customer on many accounts regarding ease of installation with no regard for codes for a safe installation. Do not trust dealers. After installation the draft regulator was not closing and boiler was overheating. Central Boiler basically said "is your problem we are not there so figure it out yourself or call dealer". Also, technical support rep is just a salesman with no technical experience. Same problem on the draft regulator with another boiler. Bottom line don't buy a Central Boiler.
Date created: 2013-11-28
Name: Robert L. Maske
Location: Mt.Pulaski, Il 62548
"Robert L. Maske Mount Pulaski, IL"
I bought my 2400 outdoor furnace in August 2013. I wrote out a check for $12,000. Furnace never came until October 2013. Then I was told that I needed another $3,000 worth of material to hook it up. After all this, material was picked up from my dealer. He informed me that he was too busy with his construction business to worry about installing it. I have not had one day of use from it without trouble. It won't stay burning and after repeated calls to Central Boiler, I am draining the entire unit and leaving my 18,000 monster sitting in my yard until I find someone who come out and show me what is wrong with it. They keep telling me to read the books and see the video. That does not help in keeping this monster burning. Think twice before you think that you are going to get an easy source of heat. I would not recommend anyone buying one of these expensive pieces of junk unless there is a guarantee that it will be in working order before you pay for it.
Date created: 2013-11-11
Name: Paul Cunningham
Location: Ontario Canada
"Central Boiler Junk"
Had Central Boiler for seven years when it burned out. Dealers told me to contact Central Boiler, Central Boiler told me to contact dealers. Refused to stand behind their product, accused me of burning garbage in the unit. I timed going to our local dump we live 4 minutes from our dump so why would I burn garbage. Was told by vice president, must clean the boiler out and scrape with wire brush in minus 30 degree weather. That was not stated in the manual. When the rubber meets the road, the quality of steel used is very poor. Asked for mill test report 4 times, no response. I would stay as far away as possible from Central Boiler.
Date created: 2013-11-10
"Central Boiler Warranty 25 Years???? Is Really 10 Because Of Corrosion Wording"
My Central Boiler boiler was directly plumbed to my 15-year old Weil-McLain oil boiler. The Weil-McLain is much thinner and older when the Central Boiler was hooked into my heating system. 10 years later, my older now 25-year old Weil-McLain (much thinner cross section) is still going and the Central Boiler started leaking. I kept the pH and Nitride level testing perfect due to my direct plumbing method to protect my older house boiler. I also ran into a rude Central Boiler rep and I think all their boilers are failing well within their 25-year claim, and it's wearing them down. I only have experience with Central Boiler products, so I can't compare but I can tell perspective buyers to only expect 10 years at best. Because I treated this boiler like a chemist with the water, and treated the firebox with Ashtrol and scraped it down every year and coated the inside.
Date created: 2013-11-09
Name: Mike Martin
Location: Whitehorse Yukon
"Too Many Electrical Breakdowns"
I have an older Central Boiler model that is quite inefficient with no reburner, so it smokes a lot. I really like the concept of the unit but between the inefficiency, environmental concerns of smoke, and the fact that there are so many electrical parts that break down repeatedly, I don't like it nearly as much. My unit broke down again on a Friday evening over a long weekend, so I won't get parts for a few days. There is absolutely no way that I could rely on this unit as being my only source of heat for my house. I would have frozen up many times over the years. I wouldn't recommend it unless the newer models have improved a lot.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.