Consumer Reviews of State water heaters

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Popularity:
#32  of 37 brands of water heaters

36% of customers recommend
3 of 5 stars 30 reviews

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0 of 1 people found the following review helpful:
 
Date created: 2012-02-20 Location: Rockville, Maryland

Satisfaction Rating:
3 of 5 stars Neutral

Review:
"Powerful, but not very reliable."
We had the State gas water heater installed just two months ago. Our old water heater was 20 years old and we were getting work done in the house at the time so we decided it would be a good time to change the water heater as well. The State heater is very powerful. With our previous heater the hot water would run out fairly quickly, but this one will stay hot for what seems like forever. That said, the installation and the first month were hectic. The day after the water heater was installed we had a gas leak. We had to turn the hot water off for 4 days before we could it fixed. This may have been the fault of the contractors who did the installation, so it isn't fair to place blame on the product. Two weeks after the installation an error message saying "blocked exhaust" came up. This is a brand new heater, and we had a representative from the manufacturer make sure the installation was done correctly. They ended up solving the problem but within two weeks of owning the heater we had these two issues. Another small quirk is that after taking a shower the heater will display the tank temperature about 4 degrees higher than the temperature we set the tank to be at. I'm sure there is some brilliant engineering in this product but it seems unnecessary if the heater can't be as reliable as an older product.

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-28 Name: V. Cales
Location: Lafayette, IN

Satisfaction Rating:
3 of 5 stars Neutral

Review:
"It's sufficient"
I bought this house 3 years ago & have no idea as to the age of our water heater. We don't keep it on high. Just enough to take a warm shower. Have had no problems with it, so guess that's a good thing. Just hoping that it is energy efficient.

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