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American Water Heaters

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American Water Heater Company manufactures and distributes residential and commercial water heaters. They sell gas and electric models. The company is headquartered in Johnson City, Tennessee.

Corporate History

American Water Heater Company was created in 1915 and is owned by A O Smith Corp. Although headquartered in Tennessee, American Water Heater Company was incorporated in Ohio. The company prides itself on 'continuous improvement and exceptional product quality" as well as being an innovative leader responsible for energy saving and safety improvements that are now commonly found on all water heaters. The company also includes American Parts Supply which provides plumbers and retailers with replacement parts.

Product Lines

In the American Water Heater Company's line of electric product line, consumers can find water heaters from 2.5 to 119 gallons. The smallest heater, called the Tiny Titan, is designed for out-of-the-way places such as a wet bar, the garage, or a small office.

The gas product line includes water heaters from 34 to 100 gallons. Additionally, there are six on-demand water heaters which offer significant energy cost saving.

Contacting American Water Heater Company

American Water Heater Company
Warranty and Service Support
P.O. Box 1597
Johnson City, TN 37605

Phone: 1-800 999-9515 (residential)

American Water Heater Company's Warranty

American Water Heater Company offers 1- to 12-year warranties on tanks and parts, depending on the model. Please consult your owner's manual or the company directly for more detailed information.

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