Consumer Reviews of AO Smith water heaters

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Date created: 2011-12-02 Location: Atlanta, GA

Satisfaction Rating:
Review:
"We trust our plumber: He recommended the A O Smith Pro Max"
When our old 25 gallon gas water heater needed to be replaced, I called our plumber. He recommended we replace with Pro Max. He assured us we were choosing the "best." Indeed we have been pleased. Mr. C also suggested we install a 50 gallon heater to guarantee hot water would always be available. The heater was delivered and installed that afternoon over six years ago. Everything about the Pro Max has met our expectations. It is energy efficient and the recovery time for hot water is less than 40 minutes. The controls are easily accessible, enabling us to regulate the temperature as needed or to lower the temperature when we are away. Also the operation is very quiet. In our yearly home inspection, the Pro Max passes with flying colors. Should we ever need to replace, I will choose a Pro Max. I can recommend it as highly as did Mr. C.

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Date created: 2011-06-20 Name: fred weaver
Location: hanover pa 17331
Years owned: 9

Satisfaction Rating:
Review:
"home owner"
will not buy there product again the weld at top of 80 gal hot water heater was not done right from factory started to leak all over basement fred weaver 717-4656100

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Date created: 2011-06-16 Location: Charleston, WV

Satisfaction Rating:
Review:
"Great Water Heater"
I own the Vertex GPHe50 water Heater, I have owned the unit for 6 months now and I am happy to say that I am very pleased with the Unit; it is quite and delivers a large amount of seemingly never ending hot water. I could have gone with a cheaper unit, but being as energy efficient as this unit is, it more than makes up for the extra price I have had to pay for the unit. It was an easy installation process, I was able to move the unit to the side of the house that actually required hot water, the water is always hot, and with the big 50 gallon tank I never have to worry about waiting on the tank to fill up to do my business. And my wife loves the unit, so I guess it goes without saying, no more cold showers for me, that's for sure.

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Date created: 2011-05-27 Location: Rancho Santa Margarita, CA

Satisfaction Rating:
Review:
"Great Water Heater For A House Of Four"
Our current water heater was installed about a year ago, as our last one sounded like it was about to blow. We live in an area with very hard water, so our water heaters last about 8 years max, even with a water softener. This new water heater heats the water quickly and barely makes a sound while it's filling or heating. The only thing I've noticed, since we bought it, is our gas bill has gone up quite a bit. Now, before I blame this on the water heater, I must say that it could be due to the fact that our old water heater wasn't heating our water beyond luke warm temperatures. This water heater makes the water really hot, so we've turned the thermostat down. It may be that we need to turn it down even further, to help lower the cost of gas. Plus, the cost of natural gas has gone up anyway, so it could be unrelated. Only time will tell. I would recommend this brand, as it heats water quickly and provides enough hot water for a family of four. We can get in 2-3 showers, or 2 showers with the dishwasher going at the same time, without having to wait for the water heater to fill and re-heat the water. Nobody has experienced a cold shower yet. So far, I am happy with this water heater, and as long as it holds out at least 8 years or longer, I would buy it again.

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Date created: 2011-05-06 Location: Provo, UT

Satisfaction Rating:
Review:
"The Pilot Switch needed replacement"
I have been taking comfort of this water heater for over 8 months now. And my experience with it has been mixed. The water heater's volume is small which means the hot water finished soon. We also have had a lot of problems with pilot light switching off and had to manually fix it at least three times a day to get hot water. The Pilot light would work just fine for some days and would stop working out of no where. Finally, after much trouble, I asked the Landlord to fix. Apparently, the pilot light was repaired, and it has been working fine since then. The only thing I like about it is that it heats the water in a reasonable time. I live with 3 other roommates and all of us would take showers every morning. Each one of us would spend a long time in the shower(well, until the hot water finishes). We only had to wait for less than 20 minutes to get real hot water again.

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Date created: 2011-05-06 Location: Milaca, MN

Satisfaction Rating:
Review:
"My Water Heater Review"
I have owned my electric water heater since I purchased my home in August, 2009. My house was brand new when I purchased it, so the water heater was brand new as well. I like my water heater because it is very efficient and reliable. I have never had any issues with water heater. That could be that it is quite new still. My water heater had a great temperature control system and it can put it to any temperature I want it at. It also is a fairly large unit. We are able to take fairly long showers without running out of hot water. Typically I am able to run the dishwasher and take a shower with no issues of running out of hot water. I have never had to fix or replace anything on my hot water heater, so I do not have any reason to dislike it. I would definitely recommend this to friends and family looking for a new water heater and I would use the same brand again.

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Date created: 2011-04-08 Name: John Holloway
Location: S E Michigan
Years owned: 6

Satisfaction Rating:
Review:
"A O SMITH VERTEX WATER HEATER "AMAZING""
I would recommend this unit to anyone. This is not your normal storage tank type water heater. The exhaust does not travel straight through the tank to the flue, instead it twist through the tank like a corkscrew giving up all its heat and requires a exhaust fan to remove the exhaust gases. The initial cost when compared to a tank-less system that would provide an equivalent supply of hot water the Vertex is by far cheaper. I cannot compare operating costs, not having any experience with a tankless system, but published information would put costs of tank-less as much or more than what I am experincing. The cons are; the installation, mine was done by an installer that was possibly 3 yrs. in the profession and an apprentice that shouldn't have been. Also I think our hot water use has gone up, now that we never run out people are less conscience of usage. This heater is worth looking at. I am very pleased with it.

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Date created: 2010-09-30 Name: Rick Stafford
Location: Bainbridge ohio 45612

Satisfaction Rating:
Review:
"ever kleen brand?"
Has given us good service. Its electric so it uses of lot of electricty. 10 years old.

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Date created: 2010-09-28 Name: Jerry
Location: Atlanta Ga

Satisfaction Rating:
Review:
"Functions as advertised"
My only grip if you will is that exhaust flang which pops into slots also pops out easily. Sheet metal screws did not fit well. Install crimped screw threaded insert on assembly line already. Make the hot and cold bungs out of brass.

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Date created: 2010-09-24 Name: Bruce Kalas
Location: Harwood Heights, Illinois

Satisfaction Rating:
Review:
"HOME OWNER"
When my in law suggested this unit,I was skeptical. But after he installed it,I was impressed with it.

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