Consumer Reviews of EdenPure space heaters

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Date created: 2012-12-10 Location: Travelers Rest, SC

Satisfaction Rating:
Review:
"EdenPure Gen 4: All it's cracked up to be?"
Last winter we heated or 2200 sq. foot home almost exclusively with our no-vent gas log fire place. This year we are not using gas due to a health concern, so we did some research and opted for the EdenPure Gen4. Now, we knew going in that heating with electric would be more expensive. If you think about it, coal or natural gas power plants burn fuel to create power, so rather than just putting all that heat into your home, the plant uses that same heat to make electricity which you then use to make more heat. Obviously, this is less efficient. Last year, we calculated that we could run our fireplace for 7 hours per day for one dollar. Heating the house for about $30 bucks a month. Not too bad. One advantage is that we live in SC, so the demand is fairly low, but here in the upstate our temperatures are in the high twenties, low thirties in the dead of winter. The EdenPure is 1500 Watts so when running at full power, it is costing us $1.08 per hour. At about the same as our fireplace, that impressed us, so we decided to give it a try. First impressions were not that great since the first unit they sent us was malfunctioning right out of the box. Customer service was not so great either, they refused to replace our unit until they received ours back, so there was a 17 day delay between placing the order and receiving a functioning heater. We ordered two units, one large, one small, and the small was on backorder, arriving 16 days after the order was placed. I guess we should have been skeptical when upon opening the boxes we were met with a huge warning to keep the packaging for warranty returns! Anyway, first impressions aside, we are not very excited about this heater. It seems to put out a fantastic amount of heat from the front of the unit, and it does hold true to its claim of staying cool to the touch except for the outlet, however, the claim that this unit could heat a 1000 square foot space quickly and evenly falls well short. With temperatures in the mid forties, the heater was not able to keep the lower level of our house at 65 (900 sq. ft.) even running on high for the ENTIRE DAY! And virtually NO heat made its way upstairs. Our home is only a few years old, and has good insulation, windows etc, and our fireplace could heat the entire house to 73 up and downstairs running 4-6 hours per day. So much for the promise of cheap heat this winter. Of course, our fireplace puts out up to 25,000 BTU's, whereas the EdenPure can only muster 5000. I understand that it will cost more to heat our house with electric vs. gas, that is not EdenPure's fault. But I'm dissapointed with EdenPure's claims that their unit gives you even "...soft, even, penetrating heat" for up to 1000 sq. ft. That was definitely not the case. However, if you were wanting to heat a smaller, closed space, I think the unit would be fantastic.

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