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Sears, Roebuck, and Co. (Sears) manufactures residential and commercial appliances for air conditioning and heating. Sears is a publicly owned company, trading on the New York Stock Exchange under the symbol (NASDAQ: SHLD). With its headquarters situated on a 200-acre campus in Hoffman Estates, Illinois, today the annual revenue is more than $40 billion.
Sears, Roebuck and Co. was officially formed in 1893 although its history dates back to 1886 at which time Richard W. Sears, a railroad agent in Minnesota, received a box of gold watches and sold them to other agents.
- 1908: Hercules steam heating systems were advertised as heating plants and began replacing many cast iron stoves and fireplaces with central heating sources
- 1927: Sears launched its Kenmore brand, although air conditioners were not offered to consumers until 1977
- 1928: Coldspot air conditioners were offered to the public until the popularity of the Kenmore brand pushed it out of contention in 1977
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Sears markets high-efficiency air conditioners and heat pumps under the brand names of Kenmore and Carrier. The most popular types of cooling and heating systems include central air conditioners, individual window and wall units, heat pumps, forced air furnaces, hot water and hydronic heating systems, and heat pumps. Sears also sells Whirlpool room air conditioners.
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Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
(800) 4-My-Home (800-469-4663)
Sears provides limited warranties up to 10 years on selected systems, as well as 24-hour emergency maintenance in most areas. In addition, Sears provides a Price Match Plus guarantee and a "Satisfaction Guaranteed or Your Money Back" policy. Finally, every cooling and heating system sold is automatically covered by a full one-year written warranty on installation along with the manufacturer warranty on the actual product.