Consumer Reviews of York heat pumps

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Date created: 2011-08-04 Name: J. Stockstill
Location: New Braunfels, TX
Years owned: 7

Satisfaction Rating:
Review:
"Has been a reliable Heat Pump"
Our York heat pump has been pretty reliable, but we have had to have repairmen out at least once or twice a year. Our condenser fan motor burned out this week, and we are getting it replaced. When it operates, it works well.

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Date created: 2010-06-14 Name: John Norvaisas
Years owned: 21

Satisfaction Rating:
Review:
"Decent York"
The unit is still running. Leaks some water on my basement floor. Sometimes but the old system is hanging in.

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Date created: 2010-03-31 Name: J. Petrell
Years owned: 14

Satisfaction Rating:
Review:
"York Heat Pump"
York heat pump was installed in 1996. It's now 2010. 4 years of service. Had one service call and tech added freon 4 years ago. I am now replacing the York with a new heat pump to take advantage of the tax rebate plus power company rebate. I have noticed that reviews for various on line heat pump makes are heavily in favor of "very unsatisfied". I believe that people who have good feelings about their installed heat pumps do not write reviews as often.

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Date created: 2009-07-22 Name: Ralf Kramden
Years owned: 17

Satisfaction Rating:
Review:
"Review"
10 seer York heat pump installed new when house built in 1992. 2 air handler circuit boards and one fan motor in that time. Drain pan rusted out but contractor installed supplementary pan underneath. a few other minor repairs here and there over 17 years plus occasional freon. Main problem now is auxilliary heat has started coming on while in cooling mode which is probably related to the circuit board again. Other wise this 17 year old unit still cools and heats great.

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Date created: 2008-12-31 Name: Gary E.
Location: Newburgh, IN
Years owned: 22

Satisfaction Rating:
Review:
"York Heat Pump"
I have a 3 ½ ton heat pump unit vintage 1986. The unit has worked remarkably well from a maintenance standpoint ( we don’t believe in yearly check ups from “service folks”; they chew into the “savings” in running a heat pump ....anyway, what can go wrong in a closed Freon system? ). For the time we have owned the unit, we had to only replace the suction accumulator and the outside unit breaker assembly. However, our major aggravation had been the condensate drain pan system….for some very odd reason, we experience “spray-over” of condensate where a majority of condensate never reaches the pan resulting in water draining into the base of the fan assembly. We had to get creative and make a pan to catch the over-spray along with siphon system going to a 1 gallon jug. Since we like to keep things running as long as possible, it has worked to an extent. We are about to retire the unit since we are now having issues with defrosting; we believe from those we have talked to that the part of the York Guard motherboard may have bit the dust; $1000 fix- it bill doesn’t excite me much for a unit this old. We may purchased another York once we determine the condensate accumulator issue has been addressed………..

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Date created: 2008-06-16 Name: M Davis
Location: Maryland
Years owned: 18

Satisfaction Rating:
Review:
"2 York Heat Pumps"
One unit died with a leak after 12 years, the second is going strong after 18 years. Only repair on the 18-year-old unit was a fan motor in the outside unit.

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Date created: 2008-06-09 Name: R Elliott
Location: Snohomish, WA
Years owned: 20

Satisfaction Rating:
Review:
"York has worked fine"
In 20 years I have had one problem with this unit. At about 10 years I had to replace the fan. We just had it serviced and there are three minor items that need attention.

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Date created: 2008-04-21 Name: Doug Thies
Location: Georgetown, TX
Years owned: 16

Satisfaction Rating:
Review:
Our 4 ton York has been fairly dependable...no coolant leaks, original compressor still intact, etc. The inside blower motor and outside fan have both been replaced. The biggest pain has been the evaporator coil draining system; every year now I have to take off the front panel and clean out the rust in the drain pan with bleach. I've been told by service personnel that York used to build a good system (excellent compressor), but the newer systems are not as reliable.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.