Consumer Reviews of York heat pumps

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Date created: 2010-06-17 Name: D. Chizmar
Years owned: 30

Satisfaction Rating:
Review:
"2 ton inside and outside units"
I have been extremely satisfied with my York heat pump. I haven't put more than $350.00 in repairs in the 30 years that I owned it. I believe that proper sizing and installation had a lot to do with the longevity of the unit. A good York dealer, like I have, is very important too.

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Date created: 2010-06-16 Name: S. Layton
Years owned: 22

Satisfaction Rating:
Review:
"York head pump"
You might want to take a look at who installed your York and not at York itself. I've had the same two 3 ton York heat pumps for 22 years and needed service twice. I'll be looking for another York if these ever fail.

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Date created: 2010-03-29 Name: T. Balon
Years owned: 23

Satisfaction Rating:
Review:
"Great reliability"
After reading all of the negative reviews on Yorks, I feel lucky that I have had such good luck with mine. The present unit was installed in 1987 and in all of those years, the only service calls were a bad relay, a bad start up capacitor and a crimp that vibrated off that was put on at the factory. This was in spite of the gypsy/fly-by-night installation company that is now out of business. I am in the market for another unit since the new ones are so much efficient, but have a nagging feeling I shouldn't dump this one yet. We'll see.

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Date created: 2009-12-23 Name: L
Years owned: 2

Satisfaction Rating:
Review:
"York Heat Pumps"
I have had some problems with the two units we have (3 ton 18 seer and 2 ton 15 seer). Had to have both coils replaced. They leaked. Replacement was no charge. While dealer was here, they also updated the circuit board with the latest version board. Again no charge. Glad I have a dealer that stands behind their products and customers. As a side note, Johnson Controls purchased York last year and closed down the manufacturing factory in Mexico. All coils and other parts are now made and tested in USA. They even look better quality. Even with the issues I have had, I would purchase again since these heat and cool very well. My two units replaced the 10 year old Tranes the builder installed which were failing fast.

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Date created: 2009-12-09 Name: G. Jernigan
Years owned: 2

Satisfaction Rating:
Review:
"York saves money"
Had a York 3-ton 18 seer heat pump installed in my house two years ago. Since then my power bill has went down to 30%. Unit is very quiet. You have to put your hands on it to see if its running. Would and have recommended this unit to friends and family.

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Date created: 2009-04-27 Name: YORK
Years owned: 26

Satisfaction Rating:
Review:
"Very Durable"
I bought my York heat pump back in 1983. It is still going strong after 26 years. But now, needing a much more efficient unit, I'm looking at replacing it. If I were rating it after only 5 years I would have given it a "somewhat satisfied" rating as the heating performance has always been somewhat lacking; but given it's logevity and low maintenance, I find it difficult to complain at all.

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Date created: 2009-02-26 Name: R. Auxier
Location: SW Florida
Years owned: 29

Satisfaction Rating:
Review:
"the old ones are the best"
The unit was new in 1980 minimal repair, functioned well and economically only reason replacing Florida insurance will not insure units over 15 yr.

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Date created: 2008-11-15 Name: Keith

Satisfaction Rating:
Review:
"Good equipment"
I have installed a lot of York equipment, they are a good product.

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Date created: 2008-06-05 Name: Stan Okon
Location: Merritt Island, Fl
Years owned: 25

Satisfaction Rating:
Review:
"homeowner"
I have had just normal maintenance required over the time frame. Replacement of condensers and electrical relays due to power interruptions caused by lightning. After about year 9, yearly freon toping off was required. Cooling seemed to degrade after year 11 and finally would not cool below 78 degrees. The system has never required any major component replacement. The unit finally died on year 26.

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