Consumer Reviews of Waterfurnace International, Inc. heat pumps

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Date created: 2012-12-17 Name: ken miller
Location: burnsville nc

Satisfaction Rating:
Review:
"very bad"
Had a geo-thermal system installed in September 2010. I have had operational problems since day one. 1st contractor was so bad I secured another authorized one. He came once and said I was to far away. The third has tried many times to fix problems ($ 2,000 worth) and has giving up. I have been told it will take 2 new wells and new piping to the cost of $12,000. I have called and written Water furnace and was told that they have no control over their dealers and I am on my own. Getting bids on heat pump.

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Date created: 2012-12-10 Name: ken miller
Location: burnsville,nc

Satisfaction Rating:
Review:
"homeowner"
Had unit installed in 2010. It has not run for more than 3 months without service. Just told I need new wells to the cost of 15,000. I have called and wrote water furnace and their response is we just sell the product and do not control the dealers. I now have a non heating unit that is 2 years old.

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