TRANE XE 1000 Heat Pump

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Consumer Reviews of the TRANE XE 1000

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Date created: 2010-02-14 Name: Brad
Years owned: 9

Satisfaction Rating:

Review:
"Trane XE1000 Heat pump"
We bought the house when the Trane xe1000 heat pump had just been put in. I never liked heat pumps and now I remember why. It has cost us over three thousand dollars in repairs in the last three years. Trane does not care about there customes at all. It is junk!!!

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Date created: 2010-01-09 Name: Chuck Quest
Years owned: 6

Satisfaction Rating:

Review:
"twr036 lemons"
I purchased a Trane twr036 Heat Pump and a Variable Speed Air Handler with a Clean Effects Air Cleaner. I have been through a compressor, a txz metering device, cell replacement on air cleaner all under warranty in the first five years. Right after the warranty expired, the second compressor failed and it is going to cost me 2300 bucks to repair. I asked the tech. who was here about the compressor about the air cleaner, and she said that they were a piece of junk that the factory hyped up as the best thing in the world with a huge sales campaign. That unless kept extremely clean, they had as much restriction as putting another coil in the furnace and the failure rate would be even higher if homeowners realized most had stopped working the first time they were washed. She said her company just wanted to sell new equipment and the sales staff was now larger than the service dept. The day after the tech. left, I was contacted by a sales woman who wanted to know if I was aware of how a new system would save me 100s of dollars a year and would I be interested in having a sales person stop in to talk to me. Sigh..

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Date created: 2009-06-13 Name: D Carpenter
Years owned: 15

Satisfaction Rating:

Review:
"15 Year Old Trane XE1000"
Got a new Trane xe1000 Heat Pump in 1994. Air Handler had to be replaced around 1999. About 2 years ago, the coil started to corrode. Overall, the heat pump only needed about $500 in repairs in 15 years, but the air handler hasn't lasted for 10 years and now am having to replace the whole system since r22 will be hard to get after 12/31/2009. Would recommend seeing if there is a better system out there.

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Date created: 2009-04-13 Name: TRANE
Years owned: 11

Satisfaction Rating:

Review:
"This brand name means nothing"
Xe 1000 model. Original unit installed in 1997 at a cost of $5600. The "factory certified" clowns who installed it did not install a filter in the refrigerant line, and less than 3 years later the outside compressor unit had to be replaced at a cost of $1477 due to "foreign particles" jamming the reversing valve. Now, 6 years later, the outside compressor unit must be replaced again due to the compressor shorting out. The repairman quoted me $1200 to replace it this time. The 5-year warranty did not cover the reversing valve the first time, and the second time it was out of warranty by 1 year. I told the repairman I would install my own package unit this time, and I would recommend anybody to stay away from Trane. This is a prime example of a once good brand name being turned into a piece of sh*T.

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Date created: 2009-01-25 Name: M. Burbage
Location: Montpelier, VA
Years owned: 12

Satisfaction Rating:

Review:
"Very Reliable Unit"
We have owned our xe1000 system for twelve years. The unit has been flawless. We noticed that our bills were starting to go up so we had the unit checked. Turns out that the air handler is rusting out from the moisture in our crawlspace. Not Trane's fault. Living in Virginia everything condensates with our hot and humid summers. I am replacing it with a 15 seer unit this week. I am confident that it will be flawless as well. A clean install will keep the unit from failing. It is difficult to keep contaminates out of the line set. But if your tech is careful the unit will last for years. If not the compressor and everything else will fail early.