Consumer Reviews of TRANE heat pumps

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Date created: 2009-09-11 Name: Beverly
Location: Tampa, FL
Years owned: 20

Satisfaction Rating:
Review:
"Quality...20 years old, working good."
My trane is 20 years old and is working great, and I live in Tampa, fl, so it takes a beating...I Am going to replace both units this year only because of the sier rating (I would like to have a 16 sier rating), and the $1500 tax deduction that is being offered. I will probably sell my old unit because it is still in great working shape. By the way, I am guilty of not having it serviced every year like I should, but it still works.

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Date created: 2009-09-10 Name: John
Years owned: 23

Satisfaction Rating:
Review:
"Trane Heat Pum"
I have two trane heat pumps, 2 ton unit and a 1.5 ton unit, for 23 years and still going only problem have had is the 2 ton had to replace a switch in it after 18 years cost me $70 bucks than had a blown fuse on electrical supply bad,

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Date created: 2009-08-20 Name: Robert D.
Years owned: 2

Satisfaction Rating:
Review:
"RESEARCH YOUR DEALER FIRST!"
I had an XL19i installed May of 08. I had 5 other bids including 2 other trane dealers. I made the decision to go with the Trane Comfort Specialist from recommendation off the Trane website. They were the only ones to do a heat load and determined that my existing Carrier was oversized and that the ductwork installed was not size per cfm requirements of the oversized Carrier let alone the smaller properly sized trane. This dealer was 5,000 more than the second highest estimate but was the only one to do a heat load, inspect the ductwork and guarantee not only their craftsmanship for a Lifetime but they gave me a 10 year parts and Labor warranty STANDARD...They were also the only ones to give me references.. Not one or two but 20 pages of satisfied customers with phone #'S.... My house now is the most comfortable house I have ever been in and my heating bills have dropped 50%!!!!! My advice to you all is to research your dealer first. Like Steve from Advantage Heating From Selah wa told me, you can purchase the best equipment available but if it is not installed properly it is worthless... Also, look at the other manufacturers on this site and they all have the same amount of bad ratings. Read the reviews and it becomes clear that 90% of the complaints are because of poor decision of choosing a dealer no matter what brand.

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Date created: 2009-08-11 Name: J. Brown
Years owned: 16

Satisfaction Rating:
Review:
"heat pump A/C Package Unit"
Heat Pump/ a/c Unit is a 16 year old Trane 4 Ton Package Unit. Replaced the compressor 5 years ago. That was the only problem I have had yet, Unit still running today. Usually People will only post opinions if they are mad and have bad experiences Think about how many satisfied people that are out there happy to own a Trane. If you want to know the truth ask your neighbor or someone who owns one. No I do not work for Trane I am a Very Satisfied and nice and cool homeowner.

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Date created: 2009-07-21 Name: John Smith
Years owned: 14

Satisfaction Rating:
Review:
"Trane XE1200"
We have a xe 1200 unit and we have not experienced any issues for the 14 years we have owned it.

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Date created: 2009-07-07 Name: Charles B.
Years owned: 1

Satisfaction Rating:
Review:
"Trane XL15i"
I had a Trane unit before and it lasted 20 years and was still working but I took advantage of a sale and tax break and replace the heat pump and air handler with new ones that are more energy efficient. The new XL15i and 2/4Tee air handler work efficiently and are much quieter than my old unit. So far I am very please with the new system and it's heating and cooling of the house.

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Date created: 2009-06-15 Name: B. MacWilliams
Years owned: 20

Satisfaction Rating:
Review:
"Good Heat pump"
Well, I got bad news today, my heatpump needs replaced. I've had a 2.5ton Trane heatpump since 1989. I had one outside board replaced and and inside switch. Added some freon every two or three years but otherwise, I think it's been a very good unit. Now, I hear that Trane doesn't make a very good unit. Well, I was very happy with this one.

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Date created: 2009-06-03 Name: R. Koebbe
Years owned: 15

Satisfaction Rating:
Review:
"Very pleased with Trane"
My Trane 3.5 heat pump furnace unit has run flawlessly for 15 years. Not one service call for problems. I had it cleaned about three times. I am planning to replace it for the tax credit.and naturally favor Trane but am concerned about all the negative feedback.

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Date created: 2009-05-19 Name: Tim Mercier
Years owned: 3

Satisfaction Rating:
Review:
"Refrigerant and Tubing Installation is Key"
I find that Trane equipment is very good, but the installation work, especially the refrigeration piping installation, tends to be poorly done. Unfortunately, r-410a refrigerant is much less forgiving than r-22 when it comes to line sizing, length of run, purging and brazing, evacuation and charging. Installation expertise required for r-410a systems is two or three levels higher that that for r-410a. R-410a systems operate at much higher pressures and leaks form easier, especially when the tubing and joints is not purged and brazed as it should be. r-410a refrigerant must be weighed in and must be gaged to charge precisely. If you are disappointed in your system performance, refrigeration charge and tubing issues are the most likely culprits.

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Date created: 2009-05-17 Name: D. Hunt
Years owned: 9

Satisfaction Rating:
Review:
"Very Satisfied"
My Trane XL14i with a 4tee3f31 has been flawless and made our lives much better. Mt previous Goodman was a piece of junk( 4 repairs in 1st year,coil,compressor,contactor,capacitor) I work in construction and thought since I seen alot of goodman s they would be ok. Wrong, you see them alot because their cheap! And installed by less than competent technicians in my opinion,they were very ignorant of their own system. Get a quality Trane heat pump and use a Quality company, not pick up truck Joe!

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