Consumer Reviews of TRANE heat pumps
Read more about TRANE heat pumps
Reviews by Series
Date created: 2011-06-04
Name: rosalind marie
"trane 2 ton losers"
I have two of these units, plenty of trouble in the seven years I have owned them, (new home installed by builder). Now at 7 years, they both crap out. inner coil leak on one, have not had service call on other yet. I will cannibalize one of these losers, stick the junk leftover in my garage for parts and buy one other brand.
Date created: 2011-05-27
Location: Gulf Shores, Alabama
"Trane Heat Pumps are Awesome !"
We purchased a beach house almost 3 years ago and one of the first upgrades we made was to install two new Trane Heat pumps. Not only does the Trane XR15 heat pump meet and exceed the Energy Star requirements, but it also meets the federal energy-efficiency requirements for additional tax credits. I love the warranty and consistent temperatures that the Trane Heat Pumps provide. Our older heat pump would freeze up in the winter time and blow cold air, we have not had this problem once with our new Trane Heat Pumps. We do have it serviced annually just to insure it is running properly and have not had to make a single repair to either unit since we purchased them in September of 2008. I would highly recommend Trane heat pumps to friends and family in a heartbeat!
Date created: 2011-05-27
Location: Panama City Beach, FL
I own a Trane XB14 heat pump. I have own it for about three years now. I completely love it! It does and excellent job at heating my entire house even in the coldest weather. I have actually seen my utility bill go down from the usual high bills that I use to get in the middle of winter. Of course a lower utility bill makes everyone happy. I have not had a single problem with my Trane xb14 heat pump since the day I bought it. I do have a reputable company come out every year and check it out to be sure everything is working properly, but they have never found anything wrong with it. I highly recommend purchasing the XB14 heat pump. I have even recommended it to my family and friends that they should change heat pumps, even though there is nothing currently wrong with theirs.
Date created: 2011-05-24
Name: Susan Hinson
Location: South Carolina
Years owned: 5
"Don't buy a Trane"
5 years ago we needed to replace our heat pump. We went with a Trane because we had believed it to be the best. We have to have it fixed every year since we had it installed. The second year we had it, the computer went out the hottest week of the year.Even though the warranty covered the $1000 bill, we had to suffer without air for 2 weeks. I live in South Carolina where the summers are very hot. I regret ever buying a Trane. I would never recommend it to my friends. Their slogan needs to be changed from "Its hard to stop a Trane" to "Its hard to stop a Trane from breaking"
Date created: 2011-05-14
Name: Bill D. Bailey
Location: Hot Springs Village, AR.
Years owned: 3
I had a Trane 16i 5 ton heat pump installed in my home in AR. and so far have had to replace the plantom (sp)because of a gas leak and now have to replace the compressor. This unit is only about 3 years old. Have been told to replace the compressor is going to cost me $500.00 for labor. Have also been told the gas leak caused the bad compressor. I'm not sure if I would ever buy Trane again.
Date created: 2011-05-03
Name: D. Manley
Years owned: 25
"25 years old !"
We have 2 Trane heat pumps installed the year our house was built, 1986. No problems until recently. Upstairs is not cooling. These units are 5 Seer, outdated & inefficient by today's standards. For now, a window air conditioner in our bedroom is working well while we shop around for new units. I see many people recommend proper installation. So far I have 2 quotes for 15 Seer. Trane is $1400 more than Bryant, both include 10 year warranty on parts AND LABOR. Both will install new duct work, pull 2 permits and arrange for 2 city inspections. I checked both companies online with the Better Business Bureau. Both are licensed with no complaints filed in the past 3 years. One is in business 10 years, the other 4 years, this info. provided by BBB. With spending $11,000--$13,000 for 2 new units, I'm taking my time to research as much as possible. I have one more company coming tomorrow with quotes. RESEARCH before making a big investment !
Date created: 2011-04-25
Name: Chris Metz
Location: Jacksonville FL
Years owned: 5
Have two XB12 units. The first had a compressor failure at the 4 year mark. The second units compressor failed at the 5 year mark. Both expansion valves failed at 5 years. When they work they are good units just made with poor substandard materials.
Date created: 2011-04-20
Location: Bowie, MD
Years owned: 1
"People who are not happy shouldn't blame Trane"
Bottom line... My bill dropped $60-$80 a month. It has a 10 year parts and labor warranty. I got a huge tax break. My electric company cut me a check for "going green". and If you are having issues, I put the house on it that it is because of a bad install and not the unit itself. Get a tried and true pro to do the install and come off of the $60. a year for the service contract.
Date created: 2011-04-16
Location: Beaufor County N,C.
Years owned: 4
"Hard to START a Trane"
I have a XL 15 for about 4 yrs now. First the fan motor went out but was covered under warranty. The the TXV stopped up and killed my compressor. Two years later leak. And yesterday the varable speed blower motor module went out. Too much money for so many problems. Believe it or not I miss my old nordyne
Date created: 2011-04-05
Location: Conyers, GA
"XL20i Pumps Up the Jam!"
I've had my XL20i for about 4 years now. I like this brand because it gets the job done. I've never had a problem. The XL20i keeps me toasty in the winter and other than that I never really notice it. I don't think about it except when it kicks in on cold nights and I feel a -- literal -- warm sensation of gratitude from head to toe. There's nothing like coming in from a chilly, wet night and snuggling up in a warm house. I feel fine leaving the house to go out for the day or off for the weekend knowing that my cats will be safe with the heat on. I would definitely buy this brand again. Installation went fine. The guy came, brought the heat pump, set it up and left. No worries. My bills aren't outrageous either. I've read that it has a pretty good energy saving rating too.
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