Consumer Reviews of TRANE heat pumps

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Date created: 2008-07-03 Name: Brian Hall
Location: Dunkirk, MD
Years owned: 2

Satisfaction Rating:
Review:
"TRANE - reputation undeserved!"
Bought a 5 year-old house (now 7 years old) with a Trane heat pump (Actually 2 - 1 upstairs, 1 downstairs). The first winter here the upstairs unit wouldn't heat the house and the monthly electric bill was >$500. The repairperson said the unit was kicking into emergency heat mode improperly and we were lucky it didn't burn out (or burn us up!) Our second summer here and the downstairs unit won't keep the downstairs cool. Repairman says the "valves are shot" and the entire unit needs to be replaced - "...they don't usually fail this fast" - recommends new $9k Trane unit - hah! Wouldn't install another Trane if you paid me.

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Date created: 2008-06-15 Name: Gary Walchshauser
Location: Knoxville, TN
Years owned: 5

Satisfaction Rating:
Review:
"Would not consider anything else!"
This unit replaced a "Coleman" (made by another company/name used under license) that came with my new home. It was constant trouble from day one. The Trane xl 14I has been totally problem free. The electric bills are low! The variable speed indoor unit provides extreme continuous comfort. Don't buy anything else.

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Date created: 2008-05-07 Name: R Seaton
Location: Evansville, Indiana
Years owned: 2

Satisfaction Rating:
Review:
Absolutely the worst purchase I have ever made. This 16 sear 3 ton unit is on the third compressor in just 28 months and the entire unit has never performed right from day one and I cant find a Trane tech that can fix it or even tell me what is wrong with it.

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Date created: 2008-04-01 Name: Morris Wallace
Location: Upper Marlboro, MD
Years owned: 20

Satisfaction Rating:
Review:
My home when purchased had a GE Weathertron system that functioned superbly. The first problem was the outside heat-pump and I had it replaced with a Trane xl1200. I did not have the inside air handler replaced because it was functioning 100%. Here it is 2008 and the only problem I'm having now is the blower motor has a noise. I'm considering replacing just the inside handler with a Trane 2tgb 2.5ton unit. Can't beat a Trane.

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Date created: 2008-03-26 Name: C Holden
Location: Central Florida
Years owned: 19

Satisfaction Rating:
Review:
We own two units, and in 19 years, we've only had to replace a switch.

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Date created: 2008-01-16 Name: p. smith
Location: Topeka, KS
Years owned: 5

Satisfaction Rating:
Review:
My Trane Heat Pump has been the worst mechanical product I have ever owned in my entire 52 years. I wouldn't even consider a Trane product for future purchase. Our local grade school chidren could build a better product out of Leggo's.

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Date created: 2007-11-26 Name: Paul
Location: Lyncburg, VA
Years owned: 16

Satisfaction Rating:
Review:
"This Unit is Still Going Strong"
This unit is still going strong after 16 years of service (xe1000). The neighbor's Trane still works well after 15 years. The only issue I had with the unit was a starting capacitor that went bad at year 8 - an $80 repair including the technician's time.

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Date created: 2007-10-01 Name: D. Ramirez
Location: Phoenix AZ
Years owned: 1

Satisfaction Rating:
Review:
Trane AC Unit Model Number 2WCX3060A1000AA I owned this unit less than 2 months, and then the compressor goes out. When I contracted Trane, all they would offer is to the have the compressor replaced. I would expect Trane to replace the unit. I paid top dollar for the unit, and with less than 2 months of usage they are offering to dismantle and rebuilt the unit. This is unacceptable coming from a company that stands behind the word “reliability.”

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Date created: 2007-07-23 Name: harvey schur
Location: 24478 lanark. rd. brooksville fl 34601
Years owned: 2

Satisfaction Rating:
Review:
its the best unit i ever had. tweo49el3fb 4.0 ton var spd. ah i need to buy a tfm260 filter. at cost . please can you help?

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Date created: 2007-06-30 Name: Rick Passan
Location: Bethlehem, PA
Years owned: 19

Satisfaction Rating:
Review:
Our Trane XL1200 has been terrific. It heats well for low cost and rarely calls for back up heat. The cooling is great also. We had one minor repair on the indoor unit in 19 years.

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