Consumer Reviews of TRANE heat pumps

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Date created: 2009-07-11 Name: KK
Years owned: 5

Satisfaction Rating:
Review:
"Worst equipment out there"
Tranes are the worst heat pumps out there. Mine is only five years old. It has leaked twice gone through two compressors. As I speak the unit has died and needs to be replaced. Do not buy a trane if you to keep wasting your money away.

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Date created: 2009-07-09 Name: P. Blowers
Years owned: 5

Satisfaction Rating:
Review:
"Beware of Trane"
We had a house built and put a Trane heat pump in 5 years ago, we have a had routine maintenance done every year. In January 2009 the fan went out and luckily it was still under warranty. May 2009 the compressor went out and the warranty was up in March 2009 an extended warranty was never offered and now they are saying that they are not willing to stand by their product. We will never buy another Trane anything. We will go back to Lennox products.

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Date created: 2009-07-09 Name: M. Fragnito
Years owned: 6

Satisfaction Rating:
Review:
"Trane XL13i nothing but problems"
Purchased 6 yrs ago, and has been nothing but problems since. Just recently, two pipes rubbing together, copper and aluminum, causing refrigerant to leak. This is a known issue given others have reported same problem. Also, had compressor changed, and they had to replace the complete unit. Cannot recommend Trane as a reliable product, do your homework and look at carrier and others.

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Date created: 2009-07-07 Name: Charles B.
Years owned: 1

Satisfaction Rating:
Review:
"Trane XL15i"
I had a Trane unit before and it lasted 20 years and was still working but I took advantage of a sale and tax break and replace the heat pump and air handler with new ones that are more energy efficient. The new XL15i and 2/4Tee air handler work efficiently and are much quieter than my old unit. So far I am very please with the new system and it's heating and cooling of the house.

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Date created: 2009-07-03 Name: Steve
Years owned: 5

Satisfaction Rating:
Review:
"Don't Buy a Trane!"
Purchased a new home with a new Trane unit (installed by Del-Air) and 4 years later the compressor failed ($750). A year and a half later had to have technician out for Freon recharge ($210). One month later coil had a leak and needed to be replaced ($750). Neither Del-Air nor Trane offered to stand behind this product. Do not buy a Trane or let Del-Air install your unit unless you don't mind paying for their mistakes.

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Date created: 2009-06-26 Name: Kris

Satisfaction Rating:
Review:
"CONSIDERING TRANE TOP-OF-THE-LINE"
Wow...i thought Trane was it! All the bad reviews on the new units just creep me out. We have three Ruud a/c units which are 23 years old. They run fine. Air handlers are rusted out and leaking...Considering 3 THREE new XL20i's to replace existing. All the negative comments about new equipment have me wondering about just keeping the old units and getting a fix on the condensation leaks.... Someone please help me understand why the newer units seem to suck?

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Date created: 2009-06-22 Name: G. LeMmon
Years owned: 9

Satisfaction Rating:
Review:
"Mad contractor"
As a contractor I despise Trane water source heat pumps always breaking down and I have to applogize to my customers. Don't buy Trane. It's hard to stop a Trane, that is unless you turn it on!

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Date created: 2009-06-21 Name: Florida Mom
Years owned: 4

Satisfaction Rating:
Review:
"90 degrees in my toddler's room"
We bought 2 Trane units for our two story house in 2005. Starting in 2007 each ac coil has had to be replaced once a year. Tonight both are acting up again (oh! It's been a year!!!) and my poor toddler's room was 90 degrees at bedtime! Thank goodness for ceiling fans and the fact that the house cools down after sunset. The main problem with each coil is that they all develop pinhole leaks and then the freon leaks out and we end up having them replaced... sometimes I question if we are doing something wrong (we tried to help by having our windows tinted) but after reading about everyone's similar problems, I know it is not us...

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Date created: 2009-06-19 Name: steve kent
Years owned: 4

Satisfaction Rating:
Review:
"unhappy customer"
New heat pump installed in 2005 during house addition / remodel. local dealer installed. it has failed twice in 4 years due to leaks. each time I had to pay the same dealer $500 to repair the leak and replace the freon. they said contact trane for warranty. trane website sucks. try to contact them is useless. email screen has bugs and errors and forces you to reset and rekey all info multiple times.

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Date created: 2009-06-16 Name: Shirley Goodwin
Years owned: 8

Satisfaction Rating:
Review:
"Not Happy"
Coil went out on our unit in the house. Repair man said they did not carry this coil anymore and it would be 3000.00 to have one made for this unit or we could just replace it for about the same amount of money. I can't believe that a unit only 8 yrs old the company would not have parts. We bought the Trane thinking we were buying the best. Boy we were wrong. Never will buy another and will also tell other home owners to stay away from them

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.