Consumer Reviews of TRANE heat pumps

Read more about TRANE heat pumps

Read reviews of other Heat Pump brandsWrite a review

<< Previous 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Next >>

---

Date created: 2009-12-24 Name: BW
Years owned: 8

Satisfaction Rating:
Review:
"Trane has been good to me so far."
My Trane packaged unit heat pump has only had one service call the last 8 years and that was for a defective thermostat that went out the first month. This unit replaced a Tempstar that developed a bad leak right after the warranty expired which burned out the compressor. My next unit will probably be a Trane, but I hope to get a few more years out of this old unit first.

---

---

Date created: 2009-12-23 Name: Jim LeCuyer
Years owned: 4

Satisfaction Rating:
Review:
"XR11 Heat Pump - Split System"
Xr11 compressor failed after 4.5 years. Lucky, I have the Trane warranty (1-5-10). 1 means one year parts and labor, 5 means five years parts, 10 means ten years on the compressor. So, I get a free compressor - sort of - the final repair bill is projected to be $1,000+ to diagnose the problem, repair said problem. Not happy!

---

Date created: 2009-12-18 Name: C Rogers
Years owned: 7

Satisfaction Rating:
Review:
"REPLY TO DEX's REVIEW ON 10-19-09"
I'm not sure why Dex thinks a Trane Comfort Specialist is so special. I found out that any dealer who pays the associated fees can be one and use the Comfort Specialist logo. Big fat deal for me, the consumer. My XLi unit's top & sheet metal is faded so bad the unit looks twice as old as it is. On top of that, my compressor went out and my TXV inside the house went out. Trane has a huge problem with these TXVs and will help out if you complain loud enough. I was told that I should have purchased the extended warranty. My Comfort Specialist was not very helpful through my ordeal and has since started selling another brand of equipment. I thought I was buying the best but now I can see that buying a Trane is all about the advertising they do and quality control is secondary.

---

Date created: 2009-12-16 Name: David Brimer
Years owned: 2

Satisfaction Rating:
Review:
"My Trane Heat Pump Has Been A lemon Ever Since We Have Had It It"
Motors burning up, squirrel cages coming all to pieces. We have already replaced 2-motors and 2 squirrel cages and we cannot hardly stay in the house at nights and early mornings when the temperature drops into 30% for the stinking odor when the heat pump is running. You cannot get your breath in the house. I have coped and most of the time I have to sleep in our motor home. It's a crying shame we have a 2-year old heating unit that's been nothing but trouble since we have had it. We are afraid to leave the house for something will tear up and set the house on-fire. We already have had 3-trained Trane dealers in our area to come and try and fix it but no one can fix it. I am getting so fed up with Trane heat pumps, I would not recommend a Trane to anybody. We want someone to contact us and tell us what Trane is going to do about this matter or tell me how to get in touch with the main one that makes Trane so I can talk to him personally. We have a 4-ton 13-seer package unit, installed 1/3/07.

---

Date created: 2009-12-14 Name: C. Byrd
Years owned: 3

Satisfaction Rating:
Review:
"Bad Trane Units continued"
In my earlier post about the Trane units, I failed to mention one of the problems was with a relay board that our supplier asked around and no one had see the issue before. Our service technician (a Trane Supplier) didn't even replace our unit with another Trane because of all of the problems we had. He used another brand of unit. After we get through, we will have spent $1,700 on our system from August until December. This is with the unit being replaced under warranty.

---

Date created: 2009-12-14 Name: C. Byrd
Years owned: 3

Satisfaction Rating:
Review:
"Bad Trane Units"
Trane is the most unreliable unit I have ever owned. We have had to replace defrost boards in our outside units twice. As I am writing this, we are having our downstairs air return replaced with another brand. We have had to add freon to the units as well. I purchased Trane units because I believed that they were going to be of great quality. They are far from that. The frustration I feel is that we had to spend vacation money to have the unit repaired in the summer and now we are spending Christmas money to pay for additional repairs. This is tough on a family that is supported by teachers.

---

Date created: 2009-12-12 Name: K Hanner
Years owned: 2

Satisfaction Rating:
Review:
"Mr"
Trane unit model2wcc3030a1000aa serial# 7042wk29h came with new home has failed-blower wheel broke at hub damaged heat strips, motor and capacitor. the quality of this product sure don't fit trane's advertisements.

---

Date created: 2009-12-11 Name: Ann

Satisfaction Rating:
Review:
"Trane Platinum Duel Compressor Unit"
Owned this two months. Stated we would see a big difference in our heat bills. Bill went up $30 first month and it hasn't been cold yet and has doubled this month. We never had bills like this with our old Rheem unit even in the coldest months of winter. Spent $17,000 to replace and regret this now.

---

Date created: 2009-12-09 Name: M Rubin
Years owned: 17

Satisfaction Rating:
Review:
"Admin. Coordinator"
Never had any repairs on the outside unit. Maintenance done every year with small repairs on the air handler. Installing a new unit in 2009. The air handler went out.

---

Date created: 2009-12-08 Name: Jerry
Years owned: 2

Satisfaction Rating:
Review:
"Trane sucks"
Again, we've had trouble from day one. No response from Trane. We've spent $3000 on repairs after installation. We tell everyone we know that Trane sucks.

<< Previous 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.