Consumer Reviews of TRANE heat pumps

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Popularity:
#27  of 56 brands of heat pumps

33% of customers recommend
2 of 5 stars 369 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2010-09-21 Name: L. Robison
Location: Gilbert, az

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Weatherton 1997 4 ton-never a problem"
Never a problem with our Weatherton 4 ton!!!

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-16 Name: yvonne lewis
Location: gordon, ky

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"my trane heatpump"
I have had my heatpump for about 15 years and have had no problems so far. I am a little worried that it may go out anytime. If I have to buy another it will be a trane.

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-16 Name: d minnehaha

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
"14 SEER XL"
Sounds familiar. Had a Trane heat pump replaced in 2002 because of a jammed compressor. Now in 2009 same thing happened. Only 7 years!! Too costly to keep replacing every 7 years

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-15 Name: G. Swift
Location: Cleveland, TN

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
"XE 1000"
Both inside and outside coils failed after 14 years.

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-12 Name: T. Tray
Location: Sedalia, Missouri

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"home use"
People, stay away from the trane brand ! i bought one 8 years ago and just had my 26th repair call done last week. don't bother with custome service, they could care less. pass this on to all friends and save yourself all kinds of problems.

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-10 Name: Craig Knowlton

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Love It!"
Quality

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0 of 1 people found the following review helpful:
 
Date created: 2010-09-02 Name: D. Fowler
Location: Ohio

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Trane should guarantee labor as well for faulty parts"
Compressor went out after 4 years, Part on warranty, labor isn't. $1200 to fix. I won't buy anothr Trane until they stand behind their work. If a part is fauty, Trane needs to pay to replace it.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-15 Name: T. Tray
Location: Sedalia, Missouri

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"home owner"
after reading all the reviews on Trane heat pumps, I will keep mine short. I hope everyone that is about to buy a heat pump reads these reviews ( I sure wish I did ) Stay away from Trane !!!!!! unit number does not matter, they are all bad ! I, like everyone else, contacted customer service and they just don't care what your problem is, they have your money and are done with you.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-14 Name: Realistic
Location: Atl Ga

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Dont blame just trane"
I am a professional in the hvac industry. I myself installed the trane XL16i in my home a few years ago. Have had not one problem because it is installed correctly. All equipment makers do the same with the parts warranties by making the consumer pay for the labor. so by bashing trane for this you may want to look into others. i promise you will find the same result. Other companies i promise u will use the "warrany" more than you would like. What good is a warranty ff you have to use it all the time. It is also true that a majority of equipment failures are due to improper design and installation. Do your homework before deciding on a contractor. When things are cheap they are cheap for a reason. YOU GET WHAT YOU PAY FOR!!.i will recommend trane from a pressional stand point until they give me a reason not to. i have installed it in my parents home as well as my own. So before the rest of you make your ignorant remarks, read up on everything and dont blame the equipment maker for your poor decision making on a shady dealer.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-06 Name: D Arthur

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Danny"
At this point very unsatisfied. Replaced a unit after about 20 years and now have humidity problems, water dripping out of the vents and mold. I am told the unit is just too efficient and I can spend $ to install a dehumidifier (in unit would be near what I paid for the unit itself) First time I think I have paid for something that was just too good for me

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.