Consumer Reviews of TEMPSTAR heat pumps

Read more about TEMPSTAR heat pumps

Read reviews of other Heat Pump brandsWrite a review

<< Previous 1 2 3 4 5 Next >>

---

Date created: 2010-07-28 Name: D. Brooks

Satisfaction Rating:
Review:
"Never a tempstar"
Built house in mid 2002. Installed a 4 ton package unit for downstairs and a 3 ton for upstairs. Within 3 years, blades fell off, compressor stopped, valves leaked, motherboard needed replacing on the 4 ton. Local company, who was great, actually worked on my behalf to have replaced by manufacturing (but it took 2 years of fighting). New 4 ton installed and less than a year later - out of refrigerant - a leak somewhere. 3 ton system - coils are now leaking. Customer service manager and field inspector for Tempstar were both rude and incaring (should see the written response I received from manufacturer where they said that I should be appreciative that the local company didn't charge me a service call fee during the problems). Never ever purchase a Tempstar.

---

---

Date created: 2010-07-08 Name: Bryan J.
Years owned: 4

Satisfaction Rating:
Review:
"Don't Purchase"
I have an upstairs Tempstar heat pump that was installed by my contractor. Bottom line, it is a piece of garbage. Very unreliable. Have had service techs repair it every year since owned, costing me between $600-$800 dollars and that was on top of normal maintenance. More importantly, Tempstar doesn't stay behind their product and customer service is very poor. Do not buy!!!!

---

Date created: 2010-06-25 Name: JE
Years owned: 6

Satisfaction Rating:
Review:
"Tempstar heat pump CHP236AKC3"
Just quit shortly after the warranty period. When it worked, it made loud whistle noises starting up. Neighbours complained. It is rusting badly in the tray and it sits on a pedestal a few feet off the ground? Sears recommended this one. I had originally asked for a Carrier. When I replace this piece of junk, it won't be a Tempstar or Sears model of any kind!

---

Date created: 2010-06-12 Name: S. Tracy
Years owned: 4

Satisfaction Rating:
Review:
"terror"
5 ton commercial. The worst ever. Outside unit replaced afer a couple of months. Inside coil leaks every year (winter and summer), not to mention everything in the furnace replaced. Never will I have another Tempstar installed at work. It has not been repaired this summer (yet).

---

Date created: 2010-06-09 Name: S. Parsons
Years owned: 6

Satisfaction Rating:
Review:
"Failed coils"
We have 7 units for our building, from 2004. All of them have had coil leaks, which they admitted came from a bad batch of Chinese-made coils. They replaced one. It failed again this year. ICP & the local distributor have done nothing to rectify the problem. The HVAC installer quit helping after the first year. This has been a real nightmare. I'm looking into a class action lawsuit if others have experienced this same problem.

---

Date created: 2010-05-04 Name: L. Brad
Years owned: 16

Satisfaction Rating:
Review:
"2- Tempstar Units, Junk"
Had 2 new units installed, a 1.5 ton upstairs and a 3 ton downstairs. Had 1 of the best Co. in town do the install and add duct where needed (to push the right CFM's). Had at least 2-3 service calls per year. Plus I had them serviced every year. Filters changed monthly. Nothing but problems. The first 2 years was install problem (leak). The rest was just valves, boards, motors, compressors, txv, ect... I'm going to replace the 3 ton now and the 1.5 later. I hear someone bought Tempstar. I will not purchase another one. My opinion is to purchase something else. Of course, installer is the key plus service.

---

Date created: 2010-02-02 Name: D. Jackson
Years owned: 8

Satisfaction Rating:
Review:
"mad in kentucky"
We built our house in 2002. We have a 3 ton unit and a 2.5 ton unit. Nothing but trouble since day one. Non-existent warranty condenser fans circuit boards capacitors etc. time and time again. I would use window units and kerosene heaters before I would purchase another Tempstar.

---

Date created: 2010-01-04 Name: R. McCarty
Years owned: 2

Satisfaction Rating:
Review:
"Buy the Extended Warrenty"
My first Tempstar heat pump failed four times in the first year. I asked for and received a new unit. Now, it has failed within six months. I'm normally not an extended warranty kind of guy, but THANK GOD I bought one for this hunk of junk. Next failure, I'm going to try to get my money back and start from scratch with ANYTHING other than a Tempstar. I don't care WHAT your contractor says. DON'T buy. But if you must, you'd better get the extended warranty.

---

Date created: 2009-12-08 Name: B. Gibson
Years owned: 6

Satisfaction Rating:
Review:
"Tempstar is basically junk"
We've had our Tempstar for 6 years. We had our home built and the contractor installed the Tempstar. Every winter, we have to call the repair man out to fix it - new boards, new fan, new motor. Defrost cycle will not work most of the time. These problems have been since the very beginning. It usually quits working on the coldest days of the year. I am just sick about the costs of the repairs. Have just about replaced everything and still having problems. Replacing the unit today.

---

Date created: 2009-08-24 Name: Rene Hales
Years owned: 5

Satisfaction Rating:
Review:
"Turned 5 Out of Warrant - Died"
Had to completely replace the outside unit. Had to replace the condensor coil or something on the part of this unit in the attic. I would say it is costly junk.

<< Previous 1 2 3 4 5 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.