Consumer Reviews of RUUD heat pumps

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Date created: 2013-01-11 Name: Rudy Barnes
Location: Rowland, NC

Satisfaction Rating:
Review:
"Amazing life span"
My ranch style brick home was built in summer of 1982 with approximately 1700 square feet heated. An extra 280 feet added in 2006. It is still heated and cooled by the original Ruud 2.5 ton package heat pump. The only repairs have been thermostat, control relay, and condenser fan motor. Not bad for 30 years. Even though it is still working I will be replacing it with a new Ruud rqpm 14 seer unit in a few weeks. Can't say enough good things about Ruud.

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Date created: 2012-11-14 Name: C. Nealy
Location: Florida

Satisfaction Rating:
Review:
"Great system"
Electric bills cut in half on 8th year with no issues.

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Date created: 2011-11-21 Location: Charleston SC

Satisfaction Rating:
Review:
"Ruud Heat Pump review"
This heat pump system was manufactured in February of 1998. It was the original system in my sister's house. I do hvac work, so when I upgraded them to a new unit, I kept this one and installed it in my house. I have had this unit since 2006. I like the fact that it has been reliable and only required one major repair and several minor ones. The major repair was replacing the coil in the air handler section, which is no reflection on the actual outside heat pump condenser unit. As I am in the hvac industry, I used to sell similar models of Ruud units, which I recommended. However, Ruud no longer makes this exact style of unit, and based on what I know of newer Ruud units, I would not recommend them nowadays.

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Date created: 2010-10-07 Name: N. Neiman
Location: Tampa, Fl.

Satisfaction Rating:
Review:
"14 year old heat pump vey little problems"
My Rudd has been running for 14 years and has had very few problems over the years. It had a time delay problem and needed gas added 1 time . I want to replace it and hope to get a scroll compressor with my new heat pump. Hope they are built as well as there old ones!

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Date created: 2010-06-28 Name: Mike G.
Years owned: 20

Satisfaction Rating:
Review:
"Has Quality Really Gone Down ?"
Our current Ruud heat pump has served us well for over 20 years with minimal service. A contact switch and fan motor were the only repairs that I could begin to label as serious. Last winter, the defroster went out so we had to use the heat strips. Not the most economical but it kept us going. It is now time to replace it and as I research on what to replace it with I find the more I look, the more confused I get. I see numerous negative reviews here. However, even with them, Ruud still has a higher rating than Carrier & Trane. Satisfied customers are typically less likely to post a review than an unsatisfied one. If you have the best equipment installed by the worst installer, is it still the best? I like my Ruud.

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Date created: 2010-06-28 Name: G. Banks
Years owned: 26

Satisfaction Rating:
Review:
"great Rudd unit"
I have a 26 year old Ruud 2 ton heat pump system that's still going strong! What a great unit! I'm thinking of updating to a new Trane or Carrier but not sure I'll ever get one as good as this ole Ruud.

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Date created: 2010-06-08 Name: M. Marti
Years owned: 26

Satisfaction Rating:
Review:
"Home owner"
This 2.5ton unit was installed in 1985 by a local contractor, and the only problem that we had with it has been in my opinion due to poor installation, mainly electrical and drain system. Fortunately, I've been able to correct the problems myself. Now I've been told that the new units are so much more efficient that if I have a new one installed it will pay for itself, specially with the fpl rebates, factory incentives and tax breaks. After reading some reviews of newer units, I wonder?!

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Date created: 2010-05-06 Name: Tom
Years owned: 17

Satisfaction Rating:
Review:
"Works very well"
We had a Ruud heat pump installed at the time we built this house. It has always cooled and heated well. I think most of the complaints I have seen would point to poor service on the installers part. I'm buying a new one this month and will be buying a Ruud.

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Date created: 2010-04-04 Name: Kim R.
Years owned: 6

Satisfaction Rating:
Review:
"RUDD Heat Pump"
The unit is from 1984. I have owned the home for 5.5 years and have never serviced it. I am doing some research on replacing it for the tax credit and to increase the energy efficiency. Not sure if I will buy another one as it seems like the quality has gone down over the years. Seems like the quality of all heat pumps has gone down over the years when I read reviews on the different makers.

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Date created: 2009-11-07 Name: B. Mullins
Location: Florida
Years owned: 24

Satisfaction Rating:
Review:
"Excellent Ruud Heat pump"
We had our 3 ton Ruud heat pump installed in 1985 and it has been a great unit. It works hard, as our 1883 wood frame home is anything but airtight, and we live in Florida, but we haven't had to do anything in all of these years other than replace a capacitor. The case is getting rusty (due no doubt to soakings in salt water during hurricanes), so I think we'll be replacing it soon. I suppose I should be smart and replace it with another Ruud.

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