Consumer Reviews of Rheem heat pumps

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Date created: 2011-10-08 Name: Rheem Dealer
Years owned: 1

Satisfaction Rating:
Review:
"Newer Rheem systems have defective expansion valves"
Most of the Rheem RPNL equipment failures of the last 5 years or so are usually due to a defective expansion valve. All large domestic(USA)manufacturers of residential hvac equipment have had the same issues. Rheem installs their expansion valves at their factories so the expansion valve failures are covered under the parts warranty. Other manufacturers equipment is designed to have the expansion valve field installed by the installer. Those expansion valves have a 1 year parts warranty with no labor allowance. The point is if your experiencing issues with your Rheem system (the need to reset power, compressor overheating, freezing up coil) you need to have the expansion valve replaced. Any Rheem dealer can do the repair, not just whoever installed the system. The longer you wait the more likely you'll end up paying the cost of the repair of the defective expansion valve.

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Date created: 2010-11-19 Name: Johnny Wonny
Location: LV, NV

Satisfaction Rating:
Review:
"Beat it"
My two year old Rheem heat pump started having problem. I called two technicians and one paid advice. One tech said bad air compressor and txv and the other said txv. Paid internet advice indicated reversing valve. While I'm waiting the warranty parts I studied heat pump mechanism on internet and fought for 5 days testing and checking. Finally it dawned on me that it quit running with icing on capillary tube attached to txv. The returning liquid should vaporize at the coil not capillary tube. There must be restrction at the txv. So I beat the txv with hammer heck out of it. Wow, now it runs like a champion. You go any web site, you will hear theory of heat pump like rocket science from all the experts. It seems they want to show off their knowledge than get to the point. AC and heat pump is high school level thermo-dynamics. Don't need to be a engineer. All you need is common sense and a hammer which solves any kind of problem including whinning spouse and barking dogs. Rheem's heat pump are not rated positively. They must manufacture the parts in factory in China.

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