Consumer Reviews of Rheem heat pumps

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Date created: 2011-05-12 Location: Las Vegas, NV

Satisfaction Rating:
Review:
"My review of the Heat pump in my new condo."
I have really been amazed by the performance of this model. Coming from Virginia which is a tricky climate to heat and cool, I was very worried about how comparable units would preform in a desert environment. Luckily our condo came equipped with this unit and we couldn't be happier! The response time is very fast, and the airflow is beyond what I expected for the price range. All in all it's a great product, and after talking to several other owners, I can say for sure that it's a quality product, with a long expected life, and a repair budget that I believe I can manage.

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Date created: 2011-05-12 Location: L.A. CA

Satisfaction Rating:
Review:
"Rheem EcoSense 40 Gal"
I have owned my Rheem EcoSense 40 Gal. 12 Year Hybrid Electric Water Heater for three and a hlaf years. I Love that i can have hot water whenever I want it and it was verry easy to install. there is nothing i disslike about it. never had to replace it in three and a half years. I would buy it again if i had to. Deffinatly recomend this to a friend or family member because its verry verry easy to install and hastle free.

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Date created: 2011-04-20 Name: dave cooper
Location: Culpeper, Va.
Years owned: 4

Satisfaction Rating:
Review:
"unhappy in va."
Had new system put in less than 5 years ago. New gas furnace with heat pump, gas to be emergency heat. worked fine until this year and the compressor went out. Had 10 year warranty but labor not included. Installer wants $1200.00 dollars to replace. I think I could replace the unit for that. NOT A HAPPY CAMPER.

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Date created: 2011-04-16 Name: HappyCamper
Years owned: 1

Satisfaction Rating:
Review:
"Very Satisfied"
My review below, from "HappyCamper", should note VERY SATISFIED.

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Date created: 2011-04-15 Name: HappyCamper
Location: Midwest
Years owned: 1

Satisfaction Rating:
Review:
"Exceptional product, great service"
Replaced dead builder grade A/C unit in 11 year old two story, 3000 sq foot home (old, single unit was pushed to the limit in summer) Got 4 competitive bids (Trane, Carrier, Goodman, Rheem), installed Rheem RPQL048JEZ Heat Pump and matched it with a new RGRM10EZAJS high efficiency (95%) furnace. Specifically requested new Rheem A coil (instead of Aspen, or off brand) allowing us to take advantage of Rheem's extended 10 year replacement warranty for all components (no extra cost - it pays to read the fine print). Federal Tax rebate ($1500) and local Heat Pump incentive ($600) saved us lots of money. Couldn't be happier. Flawless performance so far. Dramatically lower heating and cooling costs, quiet operation, better "conditioned" air (AprilAire whole house humidifier). Impressive air flow! Bedroom on the 2nd floor with lot's of windows facing west (afternoon summer sun) was a real challenge to cool with old unit. The Rheem can actually chill the room on a 100 degree day. Only hiccup was a buggy new Honeywell Thermostat, but the local installer replaced at no charge.

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Date created: 2011-04-12 Name: M Green
Location: Comanche, Texas
Years owned: 3

Satisfaction Rating:
Review:
"Bad air"
From Day one this unit gave us trouble.. When we switche the unit form heating to cooling we have to have it manually switched over and somettimes during the winter the outside unit would shut off all together and run the inside heat strips running my light bills up into $600-650.00 They have replaced three circut boards and two motors on the outside unit and two motors on the inside unit.. All together I have 16 repair oreders after 2 and 1/2 yrs of this unit being put in I will never buy this brand again or anything made from this company

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Date created: 2011-04-05 Location: Bethlehem, PA

Satisfaction Rating:
Review:
"My First Heat Pump"
I currently have a Rheem heat pump in my home and since this is my first home away from my parents' house, this is the first heat pump I have had to deal with. I am not sure when the previous owners had it installed, but I have had no problems since moving on one year ago. Having a heat pump is very advantageous in the summer months and even the spring and fall because it cuts down on the electric bill. It keeps keeps the house cool or warm depending on the weather. It even works efficiently during most of the winter months. The only disadvantage to a heat pump is on those cold winters where the temperature drops below freezing. In my area we usually don't have more than a months worth of these days, but this past winter was very bitter. Since we would turn the heat down when we went to work, it would take some time to warm back up once we got home. I would definitely recommend this brand to a friend in this area. It has certainly met my needs and I have had no problems as far as the way it works.

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Date created: 2011-04-05 Location: Chicago, Il

Satisfaction Rating:
Review:
"I love my Rheem 15PJL Series."
Four years ago, when I bought my first house, I needed a heat pump. I bought a Rheem 15PJL Series heat pump with tips from my father. I am in love with it. My house stays warm all winter, and it saves me so much money. I've had it for 4 years and I have never needed a repair or replacement. I couldn't ask for more from this heat pump. I recommend this to anyone that needs a heat pump. Rheem is the best. The quality is unbeatable!

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Date created: 2011-04-05 Location: Lynnwood, WA

Satisfaction Rating:
Review:
"An average heat pump"
Although I have not owned the heat pump for very long, only about three months, I already know from my experiences that it is a very dependable pump. There are no major downsides but it doesn't do anything above and beyond what a regular heat pump would do. Though there are no real customizable functions on the heat pump, however it was all of the features that are listed on the product's page that attracted to buy me. As far as I can see, these all have worked so far. Of course, I haven't tried to use it for much more than the basic functions so my knowledge about this is limited. So far I have not had to make any repairs, nor do I see any signs of a repair being necessary any time soon. This brand was recommended to me by a friend and I, in turn, have also recommended it to a friend of mine when her previous heat pump broke.

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Date created: 2011-04-05 Location: South Dakota

Satisfaction Rating:
Review:
"Solid and Effective"
I have owned my heat pump for the last year and it has been a good heat pump. This heat pump will get the job done effectively most of the time. However, there were a few occasions where the pump did not kick in right away and took a few extra seconds to work properly. I have not had my heat pump repaired after my 1 year of use. I would probably buy the same heat pump again unless someone offered me a comparable quality heat pump for a cheaper price. I would definitely recommend this heat pump to a friend, but I would tell my friend to shop around to see if they could possibly find something better. However, I think they would have a difficult time finding something better if you combine the quality and cost effectiveness of this heat pump. A good product at a good price!

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