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LENNOX XP15 Heat Pump
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Read more about LENNOX Heat Pumps
The Lennox XP15 heat pump offers high efficiency heating and cooling up to 16.7 SEER and 9 HSPF. Advertised by the manufacturer as the "quietest heat pump you can buy," the XP15 features cooling operation as low as 63 db.
This model includes the Lennox System Operation Monitoring, which constantly monitors the unit in order to provide quick and easy diagnostics for a technician. Additional components include a heavy gauge, pre-painted steel cabinet; scroll compressor; high efficiency outdoor coil; a soft operating fan; and noise-suppressing fan grill.
The XP15 is compatible with Lennox’s Humidor whole system dehumidification system for increased air quality and climate control. It is also Energy Star-qualified, and carries the Good Housekeeping promise.
Consumer Reviews of the LENNOX XP15
Date created: 2012-02-25
Name: J. Davidheiser
Location: Birdsboro, PA
Years owned: 4
Satisfaction Rating:
Very Unsatisfied
Review:
"LENNOX HEAT PUMP IS A "LEMON" - NEVER BUY LENNOX"
I purchased a Lennox xp-15-042 Heat Pump in March 2007. Had 18 Service Calls since installation, not including 2 yearly maintenance service calls. Every January and February (wintertime), this heat pump failed...either low pressure lockout or running continuously. Both problems caused high electric bills due to running on resistance/backup heat. Spent $3800 on electric bills alone due to this heat pump's failure each winter. Unit is a total "lemon." Neither Lennox nor the Attorney General's Office would provide any assistance, resolution, or replacement. Never ever buy a Lennox heat pump. Lennox doesn't stand behind their products and cares even less about their customers.
Date created: 2010-09-01
Name: S Cameron
Location: Nanaimo B.C. Canada
Satisfaction Rating:
Very Unsatisfied
Review:
"Leaking freon gas"
My less than 4 year old #xp15-042-230-01 heat pump leaked it's freon gas and shut down. The repair bill came to $976.22 ! The soldered joint where the suction line enters the compressor was cracked. The technician who repaired the leak said this had been a quality control problem caused at the factory. Lennox refused to warranty the heat pump because there was not a broken part ! They also said " how can I expect a joint to last longer than 4 years.? " This has been my 1st experience with heat pumps and it has not been a pleasant one.
Date created: 2010-01-13
Name: B Milligan
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"Burl Milligan"
The biggest mistake I made when building my house was installing Lennox heat pumps. I have 3 xp15 signature units ($ 18000). I have had numerous service calls. The most recent for a refrigerant leak (unit is less than 3 yrs old). I have replaced the motherboard & compressor before. Hell will freeze over before I purchase another Lennox item of any sort & I will do anything to dissuade anyone from purchasing any Lennox products. Any questions email me.
Other XP15 Reviews
Aside from a few complaints on the cost of this unit, consumers around the web seem generally positive about the XP15. A review on greenoptions.com notes how quietly the unit operates and the excellent efficiency it provides while heating and cooling the entire home.
Reviewers on diychatroom.com mention the heat pump’s solid warranty and its smooth operation throughout the seasons. Contactors on this forum mention the quality and high performance of this unit as well.
Consumers mentioned on both greenoptions.com and the diychatroom.com that the extended service plan is an overly pricey commitment.
LENNOX XP15 Model Numbers
The XP15 is available in different models which vary in efficiency and capacity.
| Model Number | HSPF | BTUs per Hour |
| XP15-024-230* | 8.5 | 21600 |
| XP15-036-230* | 9 | 31000 |
| XP15-042-230* | 8.5 | 36600 |
XP15 Warranty
Lennox provides a 10-year limited warranty on the compressor and all remaining components. No registration is required to receive the full coverage, although the warranty only applies to residential consumers. Extended warranties are available for equipment installed after May 2009 but must be registered online within 60 days of installation.
