Consumer Reviews of JANITROL heat pumps

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Date created: 2007-08-26 Name: D. Garrison
Location: Paris, Kentucky
Years owned: 9

Satisfaction Rating:
Review:
I am writing to let everyone know that I purchased a Janitrol 3 ton unit approximately 9 years ago. I have had nothing but trouble out of it. Less than two months after installing, the blower in the air handler began to "wobble" and the tech had to tighten nuts and bolts. Didn't help, the blower went out. Replaced it with and "industral" type blower. Less than a year later, the transformer went out. That was replaced. On three different occasions, I've had to have the "wires" in the air handler replaced because they have burned apart from the heat strips. Not only that, I've had to have the compressor replaced, only 4 years old at the time. Now, I'm sitting here in 90 degree weather with the heat pump once again down. The transformer had blown once again on Thursday night, was replaced on Friday morning, and blown out again on Saturday morning. Hopefully the tech will come tomorrow morning. In all honesty, I could not recommed this product. I am currently looking into a replacement unit this week.

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Date created: 2006-07-25 Years owned: 1

Satisfaction Rating:
Review:
Unit worked ok for the summer of 2005 (we moved into this new house in March 2005). The heat pump cools the second floor. Three days ago we noticed that it was not working. Called the installer. We have a maintenance/service contract. It was fixed at a cost of $109. It seems that a wire burned out. Last summer the gas furnace/ac which cools the downstairs stopped working. Same problem - a wire burned out. The repairman told me that Janitrol is inferior equipment - his explanation for the wire burning out. Is this going to be a continuing problem?

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