Consumer Reviews of HEIL heat pumps

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Date created: 2012-05-31 Name: Ken
Location: Florida Panhandle

Satisfaction Rating:
Review:
"Would buy Heil again but no distributor in this part of Florida"
Installed heat pump in 1999. No problems for 10 years then Air Handler blower control board failed. Replaced it myself (Board was 150 bucks) worked fine until the present 90 degree heat. Poor cooling and a check of system pressures show discharge air at around 70 degrees and should be 40 area. Technician thinks reversing valve for a thousand dollars or more but no guarantee that will fix the unit. Recommended replacement. I'd seriously consider another Heil but nobody around here sells them any more. Bottom line 13 years service in Florida with little to no trouble is, I think, pretty good.

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Date created: 2009-04-29 Name: HEIL
Years owned: 18

Satisfaction Rating:
Review:
"18 years"
Aside from a very immoral installer who ripped me off for my factory extended warraty money, the unit performed well enough. Over the years it needed the compressor replaced (under warranty) and the outdoor and air handler blower motors wore out . . . but this is 18 years. Finally, a weld on the outdoor condenser coil went and I have replaced it all with a Payne/Carrier combination (also made by Carrier these days). The reality is that ALL of these devices use Scroll compressors and motors from the same suppliers - I do note that new units are 'permanently lubed' which means that motors will likely not last as long. The manufacturers bend metal and weld up coil sets and put the devices on a pallet and ship them out. After reading all the tales, many (if not most) of the problems reported by ALL of the reviewers are lilely installer/installation issues and/or due to unreasionable expectations.

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