Consumer Reviews of HEIL heat pumps

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Date created: 2009-03-01 Name: M. Graveman
Location: Kansas City, KS
Years owned: 3

Satisfaction Rating:
Review:
"Heil Heat Pump"
I have had this unit for three years now and am very happy with it. I felt I had to post on here. Knowing a fair amount about the operation fo this system, I'd have to guess that about 90% of the people unhappy with the equipment or heat bills are having problems because of poor installation. There is a lot of adjustments and settings on this and if it's not set up correctly, it will cause lots of problems like what is being described. My savings using this and nat gas backup heat resulted in a $500/year savings on heating bills over the same furnace heating the whole house. I left the nat gas furnace in place - a lot cheaper to run than resistance backup heat.

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Date created: 2009-02-19 Name: M. Bryan
Years owned: 18

Satisfaction Rating:
Review:
"I LOVE my Heil Heat Pump"
I've had my heat pump for so long I almost forgot I have it. I've had 1 minor problem 2 years ago. The Capacitor to the outdoor motor went out and had to be replaced- probably due to a lightening strike somewhere in the area. Only cost me a little over 100 dollars to have repaied. Glad I did'nt pick one of the so called "big guys" trane, carrier or I know I would be out a lot of Needless Overprice. I also found out that Carrier is the parent company of Heil. wow... I thought Heil was Better than Carrier. Owning a Heil myself,I love it!

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Date created: 2009-02-02 Name: Mr Clark
Location: Smith Mountain Lake, VA

Satisfaction Rating:
Review:
"Mr Clark"
I am a Lennox and Trane dealer. Have worked on very many systems and so far I have seen that Heil might be the best put together systems. Most of the complaints on this review are form people who paid poor installers to put the equipment in. It takes one tiny careless mistake to ruin a good system. If 3 compressors fail its the service guys not the manufacturer.

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Date created: 2008-07-18 Name: Andrew Korte
Location: Grants Pass, Oregon
Years owned: 2

Satisfaction Rating:
Review:
"HVAC Dealer"
I have been a dealer and a installer of Heil heat pumps for almost two years, and have had not one problem or part fail. We have installed hundreds of heat pumps. The only complaints have been minor noise issues which were resolved with vibration isolation pads.

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Date created: 2008-04-16 Name: Joe Hussar
Location: Roanoke, VA
Years owned: 2

Satisfaction Rating:
Review:
Replaced York systems with Heil systems (2.5 ton and 2.0 ton) -- absolutely no problems in first two years. Electric bill significantly lower as well.

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Date created: 2007-12-30 Name: lakeman
Location: NW Arkansas
Years owned: 10

Satisfaction Rating:
Review:
I worked for ICP for 23 years and was present after the company was purchased by Carrier whose parent is United Technologies. The units are now manufactured in the same plants as Carrier products and share many of the same componets and technologies. All of there brands will give you a good product whether it is Carrier, Heil, Tempstar or the other brands sold through Heil.

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