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GOODMAN SSZ14 Heat Pump
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Read more about GOODMAN Heat Pumps
The Goodman SSZ14 heat pump is a currently manufactured model that achieves up to 15
SEER in efficiency and has a heating efficiency of up to 9.0 HSPF. This heat pump uses a scroll compressor, which is encased in a sound blanket and comes equipped with a muffler to ensure quiet operation. The compressor also has short-cycle protection, and the heat pump comes installed with a filter dryer.
Goodman utilizes R-410A refrigerant, which is considered environmentally-friendly, in the
SSZ14 heat pump. The SSZ14 is AHRI certified.
Consumer Reviews of the GOODMAN SSZ14
Date created: 2013-05-14
Name: bruce paulson
Location: spokane washington
Satisfaction Rating:
Very Unsatisfied
Review:
"Home Owner"
Got a Goodman 5 years ago. Had to fix it every year a hunk of you know what seems like that how they make their money by selling you know what.
Date created: 2013-02-16
Name: David Johnson
Location: Atlanta, GA
Satisfaction Rating:
Somewhat Satisfied
Review:
"Smarten up people"
90% of these bad reviews are because of improperly installed and/or improperly sized systems!!!!!!! People need to learn that having a system installed properly is way more important than the brand. There's no such thing as a brand that's "better" than another. I am a homeowner who had a Goodman ssz14 heat pump installed for my finished basement last year and it has performed flawlessy. Of course more unsatisfied people will come on here and ignore this post and continue to blame Goodman when it was not Goodman's fault. There are way more bad and unqualified techs out there than there are good ones. Is Trane, Carrier, Lennox, Rheem/Ruud, Bryant all better brands? Nope! Every brand has bad reviews and most brands share the same or similar internal components (Such as Goodman/Amana uses Copeland scroll compressors in their newer units, just like Rheem/Ruud, Carrier/Bryant). Some units might be better built than others, but proper intall matters more. I read a bad review of a Goodman packaged unit that the homeowner said "It wasn't because of install. You just place the unit down, connect the ductwork, and then plug it in." Well, is your unit sized properly? Probably not. Bigger systems is not better. whenever you need a new unit installed, choose a very reputable company and ask friends and/or neighbors for recommendations. read the reviews for the company first, then check to see if they are bbb accredited or not! I know that Goodman had quality issues in the past, but they mostly corrected the majority of the problems now (like switching over to all aluminum evaporator coils).
Date created: 2012-09-07
Name: Garry Thompson
Location: Diamondhead, MS
Satisfaction Rating:
Very Unsatisfied
Review:
"Goodman Heat Pump"
This is the worst experience I've ever had with an air conditioning system. You better buy the extended service warranty. By now, I bet the service guy is making about $5 a visit considering how many times he's been here to service this crap. Once again, the reversing valve is leaking. It's a nightmare! Why me! I think every part that can be replace has been changed on this system. Oh yes, the compressor was changed out last year...or was it the year before last? I can't keep up with all the a/c repairman visit and part repairs...THE WORST...and don't waste you time trying to call Goodman either...over there in Texas...you won't get past the telephone gate keepers! Never Again! Looks like I'll be getting another new reversing valve tomorrow when they come to repair this system again! This will be number 4?...5??? who knows!
Date created: 2012-02-04
Name: Ed
Location: Twin falls Id.
Years owned: 4
Satisfaction Rating:
Very Unsatisfied
Review:
"homeowner"
After having compressor changed out, 2 reversing valves, 3 defroster boards with sensors. It still runs 2 to 5 defrost cycles in a row. So while that happens my main heating strips run to heat house. Which equals a higher electrical bill. So as far as energy efficient goes it equals zero. buy a better brand name with a true ice sensor instead of a timer and get a true heat pump.
Date created: 2012-01-25
Name: Doug
Years owned: 4
Satisfaction Rating:
Very Unsatisfied
Review:
"Doug"
Have a house that's less than 5 years old and all 3 units are Goodman. I've had service guys here every year -- sometimes twice a year since the first year. Recall on on some valves, leaking puron, sky-high gas bill because the heat pump was low on puron so unit not working properly. Now the coil on one unit is leaking. All this and the contractor told me they were high quality and high efficiency units when I was deciding what brand to use when building. Had Trane units at previous home and never had a bit of trouble. hvac guy told me these were super efficient, now I see that it's only a 14 seer system. My advice, buy some other brand, any brand.
Date created: 2011-11-25
Name: K. Walke
Location: Warner Robins,Ga.
Years owned: 4
Satisfaction Rating:
Very Unsatisfied
Review:
"Worthless JUNK"
I am lucky to have a wonderful a/c contractor,Pikes Peak Performance, Perry, Georgia. They have been great! They installed, at my insistence, a Goodman A/C heatpump SSZ140421A* unit. What a terrible mistake! The first year wasn't too bad, but it needs repair almost constantly since then. Goodman hasn't helped much at all, my contractor has done all the repairs out of his pocket with little or no support from Goodman. A class action law suit needs to be started to pay for replacement with a better brand. Do not buy a Goodman unless you like being screwed!
Date created: 2011-10-20
Name: BTP
Location: Bentonville, VA
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"Goodman Heat Pump"
I had the combination ssz14 Heat Pump and gmh95 Gas Furnace installed in December 2009. Both units worked great for about 10 months but then the heat pump stopped working. After about 6 months, a Goodman Factory representative was finally sent and a replacement unit was installed. The replacement heat pump has been working fine since then with the exception of an annoying, persistent, high pitch humming noise coming from the air handler unit every time the heat pump comes on. The factory representative acknowledged the noise exists (and he said it's not the fan) but has done nothing address the problem. I guess it's a Goodman "feature" that I'll have to live with until I can afford to buy another brand.
Date created: 2011-10-08
Name: M. Loeb
Location: Durham, NC
Years owned: 1
Satisfaction Rating:
Very Unsatisfied
Review:
"leaking evaporator coil"
After only 16 months, freon leaked out and evaporator coil needed to be replaced. The technician said that he owned the same Goodman SSZ140181A* unit and had to replace his evaporator after the same length of time. Neither Goodman nor Lee Air Conditioner covered the labor costs. This is ridiculously poor quality equipment. My original heat pump was Trane and lasted 20 years.
Date created: 2011-07-22
Name: M Pow
Location: Pelee Island Ontario
Years owned: 4
Satisfaction Rating:
Very Unsatisfied
Review:
"A Real Lemon"
Heat pump has never worked. Have to use the emergency back up all the time. Air conditioner broken twice - both times with coolant leaks. When a/c is working, it sounds like a car crash when the unit starts up. This a been a real lemon!
Date created: 2011-06-22
Name: R.F
Location: Sellersville
Satisfaction Rating:
Very Unsatisfied
Review:
"OWNER"
GOODMAN HEAT PUMPS ARE CRAP
Date created: 2011-05-12
Location: Houston, TX
Satisfaction Rating:
Very Satisfied
Review:
"Goodman heat pump condenser SSZ14 series."
I am a a new home owner and I had to get a heat pump for the air condition system. I choose the Goodman heat pump condenser ssz14 series with it's outdoors air handling unit because the price was very affordable for the features it has and I read good reviews online about it. I have been using the heat pump for over 5 months now and I have had no problems or issues with it. It works very well in extracting heat from the small house on hot days, and when it gets cold it is very efficient at reducing costs of heating since it doesn't add up too much money to the utility bills. This system works by gathering heat and introducing it to the inside of the house. Unlike the unit in my old apartment it is very quiet. The company claims that instead of loosing efficiency over time this unit actually becomes more efective, hopefully that is a true statement. The company also claims that it can reduce the cost of the electricity bill by up to 50 % because of its heating efficiency ratings. There is nothing I dislike about it, even the color is of my taste, it comes in a very nice black tone. In case I need to buy another air condition/ heating system I can honestly say that so far this brand would be my first choice.
Other SSZ14 Reviews
A prospective customer writes to the experts at gardenweb.com about a decision between a Carrier Infinity system and a Goodman system including the SSZ14 heat pump. The quote for the Goodman system was less, but most of the installers responded that the Carrier product is superior. One expert stated that the difference in price was not worth it, and the Goodman heat pump is a good product.
A search of various web forums did not reveal many problems voiced online about the
Goodman SSZ14 heat pump. A SSZ14 owner wrote to justanswer.com about a problem with the compressor operating in a loud manner and the indoor coil experiencing icing during the heat cycle. An installer answered that the problem is either with the unit switching to heat mode or in the indoor coil.
GOODMAN SSZ14 Model Numbers
The SSZ14 is available in different models which vary in efficiency and capacity.
| Model Number | HSPF | BTUs per Hour |
| SSZ140181A* | 8.1 | 18000 |
| SSZ140301A* | 8.5 | 28000 |
| SSZ140421A* | 9 | 41000 |
| SSZ140481A* | 8.5 | 47000 |
| SSZ140601A* | 9 | 57000 |
SSZ14 Warranty
Goodman provides a lifetime limited warranty on the compressor of the SSZ14 heat pump, as
long as the installing owner owns the home. A ten-year limited warranty on parts is also offered. To obtain these warranties, the customer must register online within sixty days of installation.
