Consumer Reviews of GOODMAN heat pumps

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Date created: 2009-11-15 Name: Dave E
Years owned: 1

Satisfaction Rating:
Review:
"Installed 2 days Ago - Blown Away"
Two certified and very qualify technicians showed up here yesterday at 10am and finished the changeout at 7:30pm last evening. powered the unit up and instaneous heat, the system ran for 30 mins and had reached desired heat within 30 mins. One thing I noticed immediately was that a room in the lower level was toasty warm where it never was before. Woke this morning and the entire house was all toasty warm and even the kitchen area which is routinely chilly in the morning was very confortable. As for noise, well I dont know if it's the unit but wow, not at all what I expected, actually not even enough to know it's there. My only complaint is that my home has now become a showroom for Goodman with five neighbours having visited to have a look. One is definitely going for a changeover themselves.I Know it's only been 24 hrs but on first appearance wow. If allowed I'll check back with another review come Spring!

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Date created: 2009-10-24 Name: Rob
Years owned: 2

Satisfaction Rating:
Review:
"Goodman Dual Fuel Heat Pumps"
Both of the Goodman Heat Pumps that were installed in my new home have performed flawlessly. They are both 13 seer and I have the lowest utility bills ever.

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Date created: 2009-10-04 Name: Joe
Years owned: 6

Satisfaction Rating:
Review:
"Hvac Contractor"
Installed two split system Goodman Heat pumps in my residents, no problem. Followed install guide as closely as possible.Service them occasionally.I Have over 30 experience in hvac. Point being high quality install occasional service, matched eqiuptment, correct line sizes. extends the life. Problem with Goodman is they sell to diy who buy video and install buy that.Mismatched ductwork,air flow.Also Contractors have different levels of experiences in tech.and it's just a job for many. No professionalism or pride.

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Date created: 2009-08-10 Name: Al
Years owned: 1

Satisfaction Rating:
Review:
"Works Fine"
It's been a year since we got the Goodman to replace a still working 27 year old Westinghouse Hi-Rely, and we've been very pleased with the new system. Puts out way more heat and cold than the old one, quieter and lower energy costs. We just had the hottest weather on record, and the system was able to easily deal with it, and last winter the system ran beautifully even below freezing. I would recommend these to friends.

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Date created: 2009-08-09 Name: B. Grigsby
Years owned: 1

Satisfaction Rating:
Review:
"Goodman 3 ton unit"
New unit installed in January of this year. It has been providing excellent service at very low cost compared to previous units. Mine is a split unit. I believe the key to satisfaction is in the quality of the installer.

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Date created: 2009-08-05 Name: B. Carlton
Years owned: 1

Satisfaction Rating:
Review:
"Happyone"
First system installed was mis-matched do to a factory error. 12 Service calls in one year. I complained about the noise and reliability and Electricity cost. They finally installed a completely new system (ssz 14036 and aepf 426016 in a 2129 Sq. ft. home). It works flawlessly so far. Electric Bills continue to decrease, and the unit is quiet. Some of the complaints I have read could have been written by me. (icing, noise, low heat, high electric cost) If the unit is matched and installed well they do work.

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Date created: 2009-07-29 Name: Mike
Years owned: 1

Satisfaction Rating:
Review:
"Goodman is good"
I had my 4 ton Goodman packaged heat pump installed in september of 2008 and I am realy happy about it!

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Date created: 2009-07-21 Name: Dave C.
Years owned: 14

Satisfaction Rating:
Review:
"Great unit"
I have had my Goodman 4 ton heat pump and Goodman propane furnace for a little over 14 years. It has been a fantastic unit. Around here, heat pumps have a 9 month season, so, it's used alot. The unit was installed when the house was built in 1995. In all this time, I replaced the fan motor, contactor and capaciter one time. That's it. Did the work myself, was simple and inexpensive to do. Goodman uses easy to find standard parts. The propane furnace has never needed a thing. Now the heat pump has a substantial R22 leak. I'm going to replace the whole system and salvage the furnace for my barn. The new one will almost certainly be a Goodman.

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Date created: 2009-07-15 Name: S. Watson
Years owned: 8

Satisfaction Rating:
Review:
"CPKE24"
This unit was here when I bought the house. It's still running strong, never needed freon.

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Date created: 2009-07-09 Name: don
Years owned: 20

Satisfaction Rating:
Review:
"Sorry to burst your bubbles for complaints"
I am going to tell you all one time only...it is how it is installed. without some of you giving all of the details, how can you blame the equipment and not the installers. I see some have improperly sized units...2200 sq ft with a 2.5 ton unit that runs all day....surprise...it will. but its not the equipment it was the installers. or actually the salesman selling you a small unit. dont blame the equipment goodman is the 2nd largest manufacturer in the nation they must be doing something right. ive been selling it now for 16 years...and very few problems, and with the problems we do have are minor. sorry to burst your bubbles to complain but goodman is good equipment.

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