Consumer Reviews of GOODMAN heat pumps

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Date created: 2010-02-25 Name: L. Caylor
Years owned: 4

Satisfaction Rating:
Review:
"3 ton and 2 1/2 ton Goodman heatpumps"
I am very satisfied with the Goodman units I installed in my new home. I have a well insulated 3200 square foot home and average summer cooling is $175. Winter heating cost average $160 with a high bill of $225. I have had no problems at all with the units. In my opinion, the units represent the best value in the industry. My total installed cost was less than half the cost of some of the other brands.

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Date created: 2010-02-25 Name: Chuck T.
Years owned: 6

Satisfaction Rating:
Review:
"Goodman heat pump"
Unit 6 years old, had to have repaired in year 4, now just found out unit is shot and needs to be replaced. It will not be a Goodman.

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Date created: 2010-02-23 Name: John Wood
Location: South
Years owned: 15

Satisfaction Rating:
Review:
"2,5 Ton Goodman Heat Pump"
In 15 years, I have had two service calls. One for low on freon and the other for the capacitor. When I had the unit filled with freon, the service man told me that I needed to replace it because of the leak. That was 5 years ago and it is still cooling my house very well. I live in the South, so it is very hot and humid most of the year.

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Date created: 2010-02-21 Name: David & Carol Grassi
Years owned: 2

Satisfaction Rating:
Review:
"NO GOOD GOODMAN"
Built the house 2 years ago. Installer put in a 31/2 ton Goodman heat pump. After the 1st week of not cooling an 1800 sq. ft. house, the 3 1/2 ton was replaced by the installer with a 4 ton Goodman unit, which is very loud and noisy. This still does not heat nor cool our home. Heating unit is completely gone out now and we replaced it with another brand!! Certainly not a Goodman!! Will not recommend Goodman brand or this installer to my worst enemy. They at least deserve better than we got!!

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Date created: 2010-02-20 Name: Lina
Years owned: 1

Satisfaction Rating:
Review:
"Huge electricity bills!!!!!!"
I have the gsh13 for the last two months and my 2 electricity bills were $650 and $475 each!!!!!! With a setting of 65 to 68 max!!!! And a 1350 sq. ft. house only!!! THIS IS ABSURD - DO NOT BUY GOODMAN PRODUCTS!!!!!!!!!!!

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Date created: 2010-02-19 Name: James A. Lott
Years owned: 10

Satisfaction Rating:
Review:
"J A LOTT"
Air conditioner coil had to be replaced at just over 9 years of age. This just does not compare to the previous we have owned that lasts 15 to 17 years.

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Date created: 2010-02-18 Name: R. McGee
Years owned: 1

Satisfaction Rating:
Review:
"Goodman Heat Pump and Furnace"
The system was a lemon from day one! Significant failures include the thermostat, the humidifier, the condenser fan and a valve in the condenser. Finally, the heat pump failed completely when the condenser housing filled with ice and snow with no means of removing it. The dealer, Santa Fe of Gardner, Ks finally said I should find another service company.

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Date created: 2010-02-12 Name: G. McKenzie
Years owned: 1

Satisfaction Rating:
Review:
"Junkl that costs you money"
About a month ago, I had a Goodman 15 Seer unit installed for an 1800 square foot home. It comes on every 5-7 minutes. My electric bill is $440 a month with with the thermostat on 65. If you want to throw money away, buy a Goodman. It should be called a Not=so-Goodman.

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Date created: 2010-02-08 Name: James House
Years owned: 1

Satisfaction Rating:
Review:
"Leaky Goodman Heat Pump Unit"
The 3 ton Goodman Heat Pump that I bought from AC Whole Sellers has a slow freon leak. Neither Goodman or AC will pay for the labor to find the leak and repair it. I've spent $350.00 in the last year just replacing the freon and now I'm told they'll need 3 to 4 hours to go through the unit to find the leak. I need to replace my upstairs unit but I won't buy a Goodman because this is a flaw in their warranty.

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Date created: 2010-02-05 Name: Mark Lovell
Years owned: 10

Satisfaction Rating:
Review:
"HVAC"
The equipment is far less the problem than the quality of workmanship. We installed all brands and have absolutely 0 complaints.

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