Consumer Reviews of GOODMAN heat pumps

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Date created: 2012-06-13 Name: andy offman
Location: verona va

Satisfaction Rating:
Review:
"Owner"
I was contacted by the company today and they are taking care of everything now. Thanks

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Date created: 2012-06-05 Name: Howard Schwartz
Location: Charles Town WV

Satisfaction Rating:
Review:
"I install Goodman through my company Heatman.com"
Last year we installed 320 units. We had 2 call backs. 1 a mouse got into the fan cage and the other a f=condenser fan motor burned out. This year I expect to install over 350 Goodman replacement systems. I install them correctly measure amp draw superheat airflow and duct temps and have no problems with them. I believe most of the problems I hear about are from folks either not changing the linset of pulling a proper vacumn.

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Date created: 2012-05-28 Name: Jay
Location: Chesapeake Va

Satisfaction Rating:
Review:
"Quality at a fair price and a great warranty"
I'm a technician that started a company to provide people with quality work at a fair price we install many different brands of equipment and they all can have there share of problems but a huge part of any heating and cooling equipment is checking your installers reviews cause most problems with equipment goes back to it being installed or maintained incorrectly we have installed over 1000 goodman units in the past and we had one unit with a refrigerant leak from the factory that goodman paid us to repair other than that we have had no failures we have had problems with units that others have installed goodman warranties parts with no questions ask then we advice customers on the corrections that need to be made that caused part failure to begin with. If the installer had done their job correctly they would not be losing a customer to us and blaming it on the equipment. Bottom line check the company out before you let them install your system that you will be stuck with for 15+ years I love when customers ask for reviews and my customers love to tell people what a great job we did that's the way it should be

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Date created: 2012-03-19 Name: R. G.
Location: Kent, WA
Years owned: 4

Satisfaction Rating:
Review:
"Goodman Systems"
This unit continually breaks down, it seems to be the same part that has problems, there is a fan that comes on first to do what I don't know however it continually becomes plugged up where there is a small connection to a fail safe system, this must be a design flaw have never had this problem with any other furnace.

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Date created: 2012-02-14 Name: Howard Schwartz
Location: Martinsburg WV
Years owned: 2

Satisfaction Rating:
Review:
"I install Goodman through my company Heatman.com"
So it was natural that I would install 1 in my own home. The heat pump works great. We control it with a Honeywell 8000 with outdoor sensor. My total electric bill is $75-80 a month and my house is very comfortable. If I did not believe in them I would not have put it in my house. No problems at all. We install them right then test them for air flow, heat rise, etc. Last year we installed over 300 replacement sytems with 1 callback. With a 10 year warranty on every part I do not see why anyone would want to pay more for any other product. I also believe that the"secret" to a great system is in the install.

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Date created: 2011-12-02 Location: Nashville, TN

Satisfaction Rating:
Review:
"Goodman heat pump has been an excellent addition to our house."
My husband and I were in need of a new heat pump after our old one gave out. After shopping around, we decided that Goodman was a really good choice. We've owned our heat pump for about 2 years now and haven't had any problems with it. It wasn't as expensive as some other "name brand" heat pumps, and came with an excellent 10 year warranties as well as a lifetime limited warranty. The pump is still fairly new, so we haven't had any problems with it. It hasn't needed any repairs or fiddling with. Since our heat pump is so much newer than our old one, my husband and I have also seen a drastic decrease in our energy consumption and a decrease on our utilities as well. We talked it over, and if we had to shop around and purchase another heat pump after this one gives out, we would still choose Goodman. I don't know that much about heat pumps, but this one has just been an excellent buy for us.

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Date created: 2011-12-02 Location: Oceanside, NY

Satisfaction Rating:
Review:
"Goodman best Heatpump Money can buy"
Our Goodman heat pump offers us year round indoor heating and cooling comfort. Its very durable but if it does break down they bring another one free of charge. Goodman offers the best warranty in the business. I would definitely recommend it

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Date created: 2011-10-09 Name: B White
Location: fred,va
Years owned: 7

Satisfaction Rating:
Review:
"Goodman heat pumps"
I have a 3 ton 10 seer unit in my commercial garage that has cranked out heat or air every day for over 7 years with no problems. Also lowered the electric bill by 50 to 75.00 per month, and the cost of the unit in 2004 was half of other major brands. I think some of the bad reviews are due to poor quality installations. I also had a 2 ton 13 seer put in my attic at home in 2005, and now in 2011, no problem whatsoever! I guess I had a good technician install these units.

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Date created: 2011-09-18 Name: Harry Laytos
Location: Scottsdale AZ

Satisfaction Rating:
Review:
"Update on our Goodman"
Had a compressor blanket placed on the compressor and it reduced the start up noise by 50%+. It is working very quiet now and cooling very well here in the Phoenix desert. We are very pleased with Goodman heat pump.

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Date created: 2011-08-30 Name: M. Hall
Location: Phoenix AZ
Years owned: 2

Satisfaction Rating:
Review:
"Runs like a champ"
I see a lot of bad press about Goodman, but my own experience has been good. This unit has been running like a champ for a couple of years now - it's quiet, efficient, & the price was right.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.