Consumer Reviews of GOODMAN heat pumps

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Date created: 2010-07-25 Name: P. Hicks

Satisfaction Rating:
Review:
"On my second Goodman"
The original unit was a Goodman and lasted 18 years with absolutely no problems. My wife and I were rough with the lack of changing filters and I never cleaned the outside unit until someone told me it was a wise idea. I failed to do so for the first 7 years we were in this house. The original unit just went out and we had a second Goodman installed. Now that I read the other reviews, I hope this one is as good as the last.

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Date created: 2010-05-18 Name: J. Walker
Years owned: 2

Satisfaction Rating:
Review:
"Retired"
Installed a new 3 ton and a 5 ton seer 14 heat pumps two years ago. 3 ton unit is fine. Reversing valve in 5 ton developed a leak in about a year. Repaired under warranty, parts and labor. After 2 years, labor warranty ran out, reversing valve developed another leak. This time it cost me over $400 for labor and 18 pounds of freon.

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Date created: 2010-01-23 Name: Danny M
Years owned: 1

Satisfaction Rating:
Review:
"Goodman works great!"
Great! Model ssz140241af provided excellent cooling last summer and when the temps went down to 29 degrees for the whole night, the heat pump only ran about 55% of the time. It heats so well, I disconnected the aux circuit to save even more. At 12 cents per kwh, my electric bill was only $80 for the last month including lights! (Dec-Jan) My only complaint is that in defrost mode, the fan cranks up to a higher speed with added draft and noise.

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Date created: 2009-05-27 Name: B. Kendrick
Location: Coastal Florida
Years owned: 9

Satisfaction Rating:
Review:
"A Good Nine Years"
It's a 5 Ton heat pump unit (12 seer) that functioned without needing repairs for right at nine years. It has has developed a slow (tiny) coil leak, burned the compressor contacts, begun to occasionally rattle loudly in the condenser (outside unit), and shows extreme oxidation of the aluminum vanes on the condenser (they are falling off in small chunks by the handful), which should be no surprise in coastal Florida. Air handler and heating strip (inside portion) are still working well despite being improperly installed (just found out the main ducts are too small).

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Date created: 2009-02-11 Name: N.D.
Location: St Petersburg, FL
Years owned: 1

Satisfaction Rating:
Review:
"Goodman 2.5 ton Heatpump"
Bought a bank repo and for most who are unaware of the florida copper hounds. I needed to have a new heatpump installed as condition of the purchase. The heatpump works well but the unit was installed(2.5 Ton heatpump) with a 2.0 ton airhandler that was not a goodman airhandler. Suprisingly the system has worked great and with the exception of a little noise when it first kicks on has been more reliable than I expected. I have recently replaced the airhandler with the proper goodman air handler and due to mild florida winters buying the minimum heat strip for it. will let you know if the electric bill goes down.

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Date created: 2009-01-08 Name: M. McBroom
Years owned: 8

Satisfaction Rating:
Review:
"OK so far"
My unit is 8 years old. So far, it's operating okay. I've had only a couple of minor problems. It is slightly noisy, but not any more so than other brands that we had previously.

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Date created: 2008-12-21 Name: Alan
Location: Portland, OR
Years owned: 1

Satisfaction Rating:
Review:
"Works GREAT - So Far"
Only been 6 months but it works really well - puts out way more heat than our 27 year old Westinghouse Hi_Rely did. This is the 14 seer system with the variable speed blower. Really nice airflow, love the slow start up, outdoor unit is very quiet - except when it goes into defrost - then it buzzes pretty loudly for 20 seconds or so.

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Date created: 2008-12-19 Name: R Carr
Location: S E Pennsylvania
Years owned: 1

Satisfaction Rating:
Review:
"Goodman Heat Pump"
Heat Pump works good and backup heat seldom needed. However, the unit is noisey! 3 1/2 ton unit with a scroll comp. Whenever it goes into defrost it sounds like it is going to blow up for about 5 to 10 seconds then it settles down and defrosts itself but then the noise returns again when it comes out of defrost and lasts about the same amount of time. It is coming from the compressor and sounds like liquid being sucked into the unit. It is not overcharged and I guess it is just the nature of the beast.

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Date created: 2008-05-29 Name: G.P.
Location: Alabama
Years owned: 9

Satisfaction Rating:
Review:
"Almost made it"
My 3t split unit lasted nine years. I had to call service technicians for the summers of 2006 and 2007. They replaced a relay and capacitor respectively. The service calls were inexpensive, but now the compressor had died (summer of 2008) and I received an estimate of $1000 for parts and labor. The technician said the average life span for the Goodman’s in my area (North Alabama) is 10~12 years. I wished I had received that many trouble-free years out of my unit.

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