Consumer Reviews of GOODMAN heat pumps

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Date created: 2010-04-26 Name: David
Years owned: 12

Satisfaction Rating:
Review:
"Goodman heat pump"
This heat pump has never given me any problems until last year. The coil in the attice has a small leak and I have to believe that's because the unit wasn't installed correctly in the attice. The bottom of the coils set in water are really rusted. Only service call I've had was to put freon in once a year for the last two years. So now, I'm considering an Amana brand.

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Date created: 2010-04-14 Name: Jim Guynn
Years owned: 1

Satisfaction Rating:
Review:
"Loud Starting Noise"
In March of 2009, I installed a 3 ton 14 seer Goodman Split Unit Heat Pump. Compressor unit is Model gsh140241. From Day 1, the unit has made an extremely loud and irritating "metal-on-metal" noise when the compressor (scroll type) starts, both on heating and cooling. Installer says that is normal for a scroll compressor. Manufacturer will not confirm or deny.

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Date created: 2010-04-05 Name: Michael Chapman
Years owned: 6

Satisfaction Rating:
Review:
"Goodman Heat Pump"
The Goodman heat pump is very loud! I am having to work it all the time. Never buy a Goodman!

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Date created: 2010-02-19 Name: James A. Lott
Years owned: 10

Satisfaction Rating:
Review:
"J A LOTT"
Air conditioner coil had to be replaced at just over 9 years of age. This just does not compare to the previous we have owned that lasts 15 to 17 years.

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Date created: 2009-02-08 Name: K. Newland
Location: Brighton, MI
Years owned: 1

Satisfaction Rating:
Review:
"Agree with B. Gallagher"
We replaced our gas furnace and central air conditioning system with a Goodman Duel Fuel Heat Pump System (heat pump outside with gas furnace that kicks in when temp drops below 32 degrees). One word: Noisy! Outdoor unit makes a loud buzzing noise while the fan is running (which is pretty much constantly). It wakes everybody in our 2-story house. Plus, we are never comfortable. For some reason, we are cold in the winter and hot in the summer despite the thermostat being set at 70 degrees. I realize that this makes no sense scientifically (heated air should be heated air regardless of its source) however, this is what has been happening for us. We have regrets.....

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Date created: 2009-01-09 Name: P. Siegel
Location: Phoenix, AZ
Years owned: 12

Satisfaction Rating:
Review:
"Goodman Heat Pump"
I have reservations about the build quality of my Goodman builder special heat pump installed on my Phoenix home. After just a couple years, the unit stopped cooling. The problem was traced to some improperly installed refrigerant lines that chaffed, developed a hole, and leaked. The local Goodman distributor was much less than helpful in getting the problem fixed. He finally agreed to pay for half of the repair costs. I have had a recurring problem with the contactor burning. The compressor will run, but the fan does not come on. When that happens, I know enough to just go get another contactor. Several technicians have been unable to identify why this keeps happening. When the unit got to be about 8 years old, it developed a slow leak in one of the coils. Repair estimates were about $750. I elected instead to recharge the unit, which would last for 8 - 9 months. Now a recharge gets me about 4 - 5 months.

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Date created: 2008-12-11 Name: Charlie Patton
Location: Bethlehem, PA

Satisfaction Rating:
Review:
"Sounds like a Cessna"
I am writing my opinion on the heat pump at my Grandma's 3,800 square foot condo in PA. The house was built about 1994 and the central air/heat pump are believed to be original. It is single-zoned and is a little weak when it comes to keeping the second floor comfortable. The unit does a very good job of heating/cooling the house even in the most extreme of temperatures, but it is noisy as hell and makes a noise like an airplane and vibrates the floors of the master bathroom, as well as keeping anyone sleeping in the basement bedroom next to the air handler awake. In my opinion it is a very reliable unit, just kind of cheaply made and noisy. Also, no matter how good the unit is (even expensive Trane units have this problem), heat pumps will struggle to heat a house in temperatures below 32 degrees.

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Date created: 2008-12-11 Name: Daniel Fisher
Location: South Lebanon, OH
Years owned: 2

Satisfaction Rating:
Review:
"Engineer"
New home installation. Sub-Contractor did a "development" type installation - as fast and as dirty as possible. My unit runs 24/7, but I have to say - bill is cheap when comparing other 1900sq. ft. homes. Furthermore I am investigating some a botched insulation install from the builder. My unit had to be serviced 9 times before the A/C contractor found a defective restrictor in the compressor (was machined too small - simulating a low freon condition) WOO-HOO!!! Recently - my emerg. heater coils have been tripping their breaker - here we go!

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Date created: 2008-11-22 Name: J.GAINER
Location: Pineville, WV

Satisfaction Rating:
Review:
"gph1360h21ab"
Very noisey, air is cool when heat is on

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Date created: 2008-08-05 Name: P Swackhammer
Location: Ohio
Years owned: 10

Satisfaction Rating:
Review:
"My Goodman Heat Pump"
This unit lasted 10 years without any trouble, then all of a sudden the compressor went out. We are going to get another heat pump instead of putting more money in this one.

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