Consumer Reviews of GOODMAN heat pumps

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Date created: 2011-05-12 Location: New York, NY

Satisfaction Rating:
Review:
"Heat pump works great"
I have had it only for a few months, I like that it works great, there has been no problems with it at all. I would buy the same brand again if I had to and yes, I would recommend it to anyone that asks about goodmans heat pump products.

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Date created: 2011-05-12 Location: Houston, TX

Satisfaction Rating:
Review:
"Goodman heat pump condenser SSZ14 series."
I am a a new home owner and I had to get a heat pump for the air condition system. I choose the Goodman heat pump condenser ssz14 series with it's outdoors air handling unit because the price was very affordable for the features it has and I read good reviews online about it. I have been using the heat pump for over 5 months now and I have had no problems or issues with it. It works very well in extracting heat from the small house on hot days, and when it gets cold it is very efficient at reducing costs of heating since it doesn't add up too much money to the utility bills. This system works by gathering heat and introducing it to the inside of the house. Unlike the unit in my old apartment it is very quiet. The company claims that instead of loosing efficiency over time this unit actually becomes more efective, hopefully that is a true statement. The company also claims that it can reduce the cost of the electricity bill by up to 50 % because of its heating efficiency ratings. There is nothing I dislike about it, even the color is of my taste, it comes in a very nice black tone. In case I need to buy another air condition/ heating system I can honestly say that so far this brand would be my first choice.

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Date created: 2011-05-10 Name: Tom Burton
Location: Noblesville, IN
Years owned: 3

Satisfaction Rating:
Review:
"Worthless Junk"
I have striffed to be nice and think of a good word to say, "junk" plus the warranty is not worth the paper it is written on. Have several yearly maintenance calls and now they say the compressor is shorted. Ten year waranty is we will replace it but you need a entire new system for the compressor failed and contaminated the system.

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Date created: 2011-05-06 Location: Logan, WV

Satisfaction Rating:
Review:
"Somewhat satsified with Goodman"
I had a Goodman 15 SEER system installed last summer after the compressor went out in my old Trane Unit; so far so good, this unit cools all parts of the house sufficiently, all of the temperature problems I have had before are gone now, and the unit seems to not have any trouble keeping up with cooling or heating some rooms as opposed to others, so all rooms hold a steady temperature now, and the unit auto shuts off after the temperature reaches what that thermostat is set to after 10 minutes, and this helps us save money. Since I have had the unit installed I have cut my electric bill by 15%. The only complaint that i could possibly have about the unit is that it is rather noisy outside, and when it goes into the defrost setting it gets really loud, all in all I would have to recommend this unit because of the savings and so far the dependability.

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Date created: 2011-05-03 Name: Dwaine Harris
Location: Summervile,SC
Years owned: 2

Satisfaction Rating:
Review:
"1530 nightmare peace of junk don't buy"
(1)nothing(2)LOULD AS HELL 30SERVICE CALL'S A YEAR(3) NO!!

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Date created: 2011-05-03 Name: cary cohen
Location: gaithersburg, md.
Years owned: 7

Satisfaction Rating:
Review:
"I am freezing"
I wnt for some time without sufficient cooling.. My system has red valves and runs through my hot water tank. I just found out that the valves have to be set for each season (That is odd for a heat pump.) I found a good reliable service firm who took care of my problem. It now cools adequatly. I am running at close to 71 degrees.I am on my scond compressor. The first was replaced under the warranty. When the unit trips on, it isn't the quietest in the wrold.

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Date created: 2011-04-26 Name: Bob Pisula
Location: berea,ky.
Years owned: 1

Satisfaction Rating:
Review:
"furnace and heat pump"
I bought my new home on 12/3/10, and in March of 2011 I came home one evening and found my home at 80 degrees when the the temp. was set at 70. The furnace would not shut off, and I called the builder who came and shut the power off. If it would have kept running it could have possibly burned my house down. No one knows what happened, or if it would ever have shut off. This is a fire hazard if there ever was one. I'm afraid to leave my house on vacation because I don't know what will happen.

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Date created: 2011-04-24 Name: Mike
Location: North Charleston ,Sc
Years owned: 1

Satisfaction Rating:
Review:
"up in the air ...."
ok so bought a new goodman a/c unit everything worked fine cooled house down real quick turns out the control board is bad.The fan would not shut off. Getting a new one shipped to my house now cause it's under warrenty. I was pleasently surprised to see goodman is using copper lines inside the air handler !!! but none the less bought new for 2400 and i'm still with out a/c. Had sears at my house they wanted 7-12 grand to do the same system. Had a goodman at my old trailer it's 20 years old and still works really well. Sticking with goodman ! there are alot of people complaining about goodman . They did at one time make a base model that contractors where using when they where building big developments these systems where not that good. but over all they are making a come back and very happy with the system!

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Date created: 2011-04-20 Name: R. Freeland
Location: Chesterfield, VA
Years owned: 12

Satisfaction Rating:
Review:
"Excellent Service"
I have a 3400sqft home with 2 Goodman 2.5 ton units which were installed when the house was built in 1999. The past 2-3 summer seasons I have had to have some freon added to my twins, but other than that they have been maintenance free for the most part. Today, I found out that twin one has lost it's compressor. I figure 12 years on today's equipment is not too bad. Seriously thinking about putting in another Goodman to replace the one that died. Again, I agree that some of the ill fate that people have had with these units is in the quality of the installation job.

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Date created: 2011-04-19 Location: Laurel, MD

Satisfaction Rating:
Review:
"Heat Pump Excellent Option for Apartment Living"
I've had my heat pump for just about a year now and am very satisfied with it. At first, I wasn't aware that the apartment unit I rent used a heat pump. When I initially found out I was unsure as to whether it would adequately heat the apartment. I have since found out that it has no problem heating my 580 square foot apartment, and it does it very inexpensively. I very much like the efficiency of the heat pump. I can't say that there's anything I really dislike about itâ€"as it has met all of my expectations. I have never had to repair either the pump itself or the thermostat interface. I would recommend this product to anyone in similar circumstances. It is ideal for a small apartment in climates that do not sustain long periods of intense cold. Reliability for me has been excellent and the cost reduction is fantastic.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.