Consumer Reviews of GOODMAN heat pumps

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Date created: 2011-05-27 Location: Seattle, WA

Satisfaction Rating:
Review:
"Review of Goodman Heat Pump"
I have only owned this heat pump for approximately 8 months (it was purchased and installed October 2010). It functions well, and worked properly through the winter, even in Seattle, where it became very cold. The only problem we've had is the capacity, which is not very great. Meaning, sometimes we find that it does not work after extended use, but this has only happened on a couple of occasion. That being said, it has never had to be repaired. I would recommend this brand and model to a friend as I found it affordable and it works properly. This is my first home owning experience, and we purchased this heat pump as the one that had been there before was far too old to function. However this new Goodman one works great. That being said, I would be open to trying out other heat pumps to compare the experience.

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Date created: 2011-05-25 Location: Long Island, NY

Satisfaction Rating:
Review:
"Goodman Heat Pump"
I have had the unit for 3 years. The first feature of the unit that I liked, and was the main reason I bought it was that it has an environmentally friendly refrigerant. Which means I won't be harming the environment and I would be able to stay comfortable in all seasons. I like that it was inexpensive, but because it was inexpensive that means it was downright cheap. There were a lot of problems keeping the unit to both cool and heat properly. I constantly had to have maintenance work on it, and it would constantly break down. I spent more in maintenance than I did on the pump, so next time I am buying a better one so I save money on forcing it to work. They just could not make it work. One time it would be the coils, other time the valves. I would NOT buy this brand again, nor would I recommend it to a friend. I wish I had done more research before buying this unit.

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Date created: 2011-05-25 Name: Scott Cooke
Years owned: 4

Satisfaction Rating:
Review:
"Terrible"
Unit is not yet 4 years old and it has been a maintencne nightmare. Terrible from the start. I will never buy another goodman unit. Very poor quality and poor quality parts.

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Date created: 2011-05-18 Name: Karen Melton
Location: Myrtle Beach, SC
Years owned: 6

Satisfaction Rating:
Review:
"Piece of junk"
This was installed in my home when we bought it 6 years ago. Nothing but trouble, always something going wrong. Had to have it serviced every year since we moved in. Electric bills go sky high in the winter because it never heats our home, even set on 75. Now the inside coil is bad, $700 to replace because warranty went out in 5 years- not 10(always read the fine print in the warranty). Each time serviced has been over $200. Looking for new unit now and will NOT buy a Goodman.

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Date created: 2011-05-16 Name: Gary
Location: Skaneateles, N.Y.
Years owned: 1

Satisfaction Rating:
Review:
"STAY AWAY"
Owned a Goodman heat pump less than a year. Did a good job of cooling but not heating. The fan on the outside unit iced up in the winter during very cold periods when the unit was not running. Then when the amibient outside temperture rose to above 30 dgrees, where the outside unit could efficiently run, the the unit to vibrate violently because of the ice build up on the blades. Called Goodman and they had no solution to the problem, other than only running the unit when the outside temperture is above 40 degree. What's the sense in having a heat pump if it can't be operated in the 30's? Later found out that heating contractors refer to Goodman units as being "price based," which is a nice way of saying they are CHEAP! Made the company come and rip it out. If you live in a climate subject to snow, I would recommend staying away from these units.

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Date created: 2011-05-12 Location: New York, NY

Satisfaction Rating:
Review:
"Heat pump works great"
I have had it only for a few months, I like that it works great, there has been no problems with it at all. I would buy the same brand again if I had to and yes, I would recommend it to anyone that asks about goodmans heat pump products.

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Date created: 2011-05-12 Location: Houston, TX

Satisfaction Rating:
Review:
"Goodman heat pump condenser SSZ14 series."
I am a a new home owner and I had to get a heat pump for the air condition system. I choose the Goodman heat pump condenser ssz14 series with it's outdoors air handling unit because the price was very affordable for the features it has and I read good reviews online about it. I have been using the heat pump for over 5 months now and I have had no problems or issues with it. It works very well in extracting heat from the small house on hot days, and when it gets cold it is very efficient at reducing costs of heating since it doesn't add up too much money to the utility bills. This system works by gathering heat and introducing it to the inside of the house. Unlike the unit in my old apartment it is very quiet. The company claims that instead of loosing efficiency over time this unit actually becomes more efective, hopefully that is a true statement. The company also claims that it can reduce the cost of the electricity bill by up to 50 % because of its heating efficiency ratings. There is nothing I dislike about it, even the color is of my taste, it comes in a very nice black tone. In case I need to buy another air condition/ heating system I can honestly say that so far this brand would be my first choice.

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Date created: 2011-05-10 Name: Tom Burton
Location: Noblesville, IN
Years owned: 3

Satisfaction Rating:
Review:
"Worthless Junk"
I have striffed to be nice and think of a good word to say, "junk" plus the warranty is not worth the paper it is written on. Have several yearly maintenance calls and now they say the compressor is shorted. Ten year waranty is we will replace it but you need a entire new system for the compressor failed and contaminated the system.

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Date created: 2011-05-06 Location: Logan, WV

Satisfaction Rating:
Review:
"Somewhat satsified with Goodman"
I had a Goodman 15 SEER system installed last summer after the compressor went out in my old Trane Unit; so far so good, this unit cools all parts of the house sufficiently, all of the temperature problems I have had before are gone now, and the unit seems to not have any trouble keeping up with cooling or heating some rooms as opposed to others, so all rooms hold a steady temperature now, and the unit auto shuts off after the temperature reaches what that thermostat is set to after 10 minutes, and this helps us save money. Since I have had the unit installed I have cut my electric bill by 15%. The only complaint that i could possibly have about the unit is that it is rather noisy outside, and when it goes into the defrost setting it gets really loud, all in all I would have to recommend this unit because of the savings and so far the dependability.

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Date created: 2011-05-03 Name: Dwaine Harris
Location: Summervile,SC
Years owned: 2

Satisfaction Rating:
Review:
"1530 nightmare peace of junk don't buy"
(1)nothing(2)LOULD AS HELL 30SERVICE CALL'S A YEAR(3) NO!!

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