Consumer Reviews of GOODMAN heat pumps

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Date created: 2011-06-16 Location: Toledo, Ohio

Satisfaction Rating:
Review:
"Keeping Warm in the Winter"
I have only had my heat pump for about six months now. I like how it is very consistant and I have not had many problems with it yet. I purchased it off of ebay because at the time I was very desperate and my old heat pump had just broken and my landlord was out of town at the time for a few weeks. One thing i dislike about it is that it seems to take a while to get working before I notice a difference. I have not yet had to replace my heat pump and I hope to not have to replace it for a while. I would recommend this heat pump to anyone looking to purchase one because it has been very reliable to me thus far. If I know anyone is looking to purchase a heat pump I always recomment they check out the 2.5 Ton Goodman heat pump.

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Date created: 2011-06-16 Location: Chapel Hill, NC

Satisfaction Rating:
Review:
"It does it's job"
I have owned my heat pump for roughly 10 years (I've been in the house that long I think the pump is about 12 years old), it is still running strong and it keeps me and my wife cool in the summer and warm in the winter. It is defiantly dated I'm sure newer models would take less energy to operate, and if it gets left on for too long it will freeze up. The fan motor burnt up a couple of years ago but the cost wasn't too high to replace so we did that, had a repairman out and he had us up and running in a few days. It has been a good heat pump I definitely would recommend the brand, as a matter of fact It is about time for a new one so I plan to look into one of their more energy efficient models.

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Date created: 2011-06-15 Location: Manchester, KY

Satisfaction Rating:
Review:
"Heating Our Home"
In my home we own a Goodman Heat Pump. When my father passed away 6 years ago in September 2006 we had our heat pump installed. Since we have had it we have not had any maintenance done to it. What we like about it is that it keeps every room a constat temperature whether it's hot or cold. It doesn't run the electricity bill up as much as long as you keep the thermostat on one constant temperature. For what we paid for it we got a great deal on it. There is nothing in particular that I can say I dislike about our heat pump. The only thing I don't like about it is that living in a rural area our electricity goes off often and we wish it ran on a battery to keep the house warm or cool! I live in a brick 1500 sq. ft. 8 room home and it keeps it warm in the winter and cool in the summer so it is the idea heat pump for us. I would recommend it to anyone and I will defenitley buy the same brand again for my next purchase.

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Date created: 2011-06-10 Name: R, Petrey
Location: corbin KY

Satisfaction Rating:
Review:
"JUNK"
Have had 5 ton unit 3 years, has been repaired every spring for not cooling, 4 different repairs, and still down.

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Date created: 2011-06-08 Name: Michael Breyman
Location: Carrollton, Ohio

Satisfaction Rating:
Review:
"Heatpump"
Bought this unit in 07 for just under $3000.00 installed. Worked good for the first year. 2nd thru the 4th year has been a maintance nitemare. Unit would not heat, unit would not cool. 2 thermosatas, 1 transformer, 2 enviromental kits, a re-charge, later and all under 5 years, and it still does not work, Oh did i forget to mention the reverse valve also was replaced!!! Told my dealer that a new unit was in order, nah, will get this fixed. When ???, I would not recomend this company to anybody.

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Date created: 2011-05-27 Location: Seattle, WA

Satisfaction Rating:
Review:
"Review of Goodman Heat Pump"
I have only owned this heat pump for approximately 8 months (it was purchased and installed October 2010). It functions well, and worked properly through the winter, even in Seattle, where it became very cold. The only problem we've had is the capacity, which is not very great. Meaning, sometimes we find that it does not work after extended use, but this has only happened on a couple of occasion. That being said, it has never had to be repaired. I would recommend this brand and model to a friend as I found it affordable and it works properly. This is my first home owning experience, and we purchased this heat pump as the one that had been there before was far too old to function. However this new Goodman one works great. That being said, I would be open to trying out other heat pumps to compare the experience.

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Date created: 2011-05-25 Location: Long Island, NY

Satisfaction Rating:
Review:
"Goodman Heat Pump"
I have had the unit for 3 years. The first feature of the unit that I liked, and was the main reason I bought it was that it has an environmentally friendly refrigerant. Which means I won't be harming the environment and I would be able to stay comfortable in all seasons. I like that it was inexpensive, but because it was inexpensive that means it was downright cheap. There were a lot of problems keeping the unit to both cool and heat properly. I constantly had to have maintenance work on it, and it would constantly break down. I spent more in maintenance than I did on the pump, so next time I am buying a better one so I save money on forcing it to work. They just could not make it work. One time it would be the coils, other time the valves. I would NOT buy this brand again, nor would I recommend it to a friend. I wish I had done more research before buying this unit.

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Date created: 2011-05-25 Name: Scott Cooke
Years owned: 4

Satisfaction Rating:
Review:
"Terrible"
Unit is not yet 4 years old and it has been a maintencne nightmare. Terrible from the start. I will never buy another goodman unit. Very poor quality and poor quality parts.

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Date created: 2011-05-18 Name: Karen Melton
Location: Myrtle Beach, SC
Years owned: 6

Satisfaction Rating:
Review:
"Piece of junk"
This was installed in my home when we bought it 6 years ago. Nothing but trouble, always something going wrong. Had to have it serviced every year since we moved in. Electric bills go sky high in the winter because it never heats our home, even set on 75. Now the inside coil is bad, $700 to replace because warranty went out in 5 years- not 10(always read the fine print in the warranty). Each time serviced has been over $200. Looking for new unit now and will NOT buy a Goodman.

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Date created: 2011-05-16 Name: Gary
Location: Skaneateles, N.Y.
Years owned: 1

Satisfaction Rating:
Review:
"STAY AWAY"
Owned a Goodman heat pump less than a year. Did a good job of cooling but not heating. The fan on the outside unit iced up in the winter during very cold periods when the unit was not running. Then when the amibient outside temperture rose to above 30 dgrees, where the outside unit could efficiently run, the the unit to vibrate violently because of the ice build up on the blades. Called Goodman and they had no solution to the problem, other than only running the unit when the outside temperture is above 40 degree. What's the sense in having a heat pump if it can't be operated in the 30's? Later found out that heating contractors refer to Goodman units as being "price based," which is a nice way of saying they are CHEAP! Made the company come and rip it out. If you live in a climate subject to snow, I would recommend staying away from these units.

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