Consumer Reviews of GOODMAN heat pumps

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Date created: 2011-01-30 Name: T.Randall

Satisfaction Rating:
Review:
"BAD-MAN"
I've had lots of repairs on my 2-ton Goodman too, but even when it operates fine, it's NOISY. Honestly, even my neighbor asked if something was wrong with it. It wakes me up at night.

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Date created: 2011-01-25 Name: L. Ellegood
Location: Keystone Heights, Fl.

Satisfaction Rating:
Review:
"Compressor Defective"
We bought this unit for our home less than two years ago. It hasn't worked right for over a year. The service technician told us to close the registers in our back rooms to keep the rest of the house cool in the summer and warm in the winter. It didn't work. Now that the warranty is out on labor, so is the compressor and we were told it was probably defective to begin with! I am ready to junk the whole system.

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Date created: 2011-01-25 Name: T. Combs
Location: Statesville, NC

Satisfaction Rating:
Review:
"TERRIBLE"
Contractor put in Goodman unit in my new home. I've been there for less than 18 months and have had several issues. Reverse valve stuck in spring = no a/c for a week. Now winter hit and guess what reverse valve needed replacement, compressor went out, coils replaced and still NO HEAT! I've been running emergency heat for 27 days and counting. So upset/mad I really can't see straight! Thinking about going to court...

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Date created: 2011-01-22 Name: wmiller
Location: levittown, pa

Satisfaction Rating:
Review:
"junk"
circuit board replaced & reversing valve is stuck. Im running emergency heat$$$$$

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Date created: 2011-01-19 Name: sharon holt
Location: goodlettsville tn

Satisfaction Rating:
Review:
"New system is horrible!"
we purchased a new 5 ton efficiency rated government rebate quilifying hvac in april of 2010. Nothing but problems, leaks freon, our electric bill went up over 25% first month during the ac weather, electric bill went up 50% winter months. Needs to be named BADMAN instead of Goodman.

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Date created: 2011-01-18 Name: T. Barnette
Location: Moncks Corner, SC

Satisfaction Rating:
Review:
"Don't waste your money!"
We have a two-ton and four-ton Goodman unit that I wouldn't wish on my worst enemy. We built 5 years ago and have had numerous repairs performed. While some factory defects covered the cost of parts, labor was not a part of the deal. We constantly have to charge the units with freeon. Our electric bills are sky high and I hate to think that of the thousands of dollars we payed to purchase and install the units. They have been a nightmare since we've had them. Simply junk!

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Date created: 2011-01-15 Name: Theresa Stocks
Location: Wade, NC

Satisfaction Rating:
Review:
"Unsatisfied customer"
We built our home three years ago. The contractor uses a company that installed a Goodman. We have had them come out 3 times for the air conditioning, wasn't cooling the fan just ran continuiosly, and we had freion leak with the copper tubing.This has been every summer. Now this winter the heat unit would not get the temp in the house but up to 66, the fan is continuosly ruuning. We had the company come out and the service man said the unit is just working hard because it has been in the 20's for several days. Now when I put the temp to 68 it doesn't cyle to shut off just runs continuosly but the temp gets to 68 in the house. This was the 4 service call in 3 years. I wish I would of read the reviews before we built the home. I believe I would of spent the money on a Train.

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Date created: 2011-01-14 Name: j menard
Location: milton fl

Satisfaction Rating:
Review:
"can't afford the electric bill with the pump"
Pump runs all the time and it still stays very cold in the house. Installer came to check it out and said it as fine. Huge electric bill with a cold house. When it first starts up cold air comes out then almost nothing. Looking for a new place cause thank god I'm a renter and not going to pay for heat I don't get. I have a disabled son who has had to stay in bed for three days now cause it's so cold in here.

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Date created: 2011-01-13 Name: robert barnes
Location: missouir

Satisfaction Rating:
Review:
"goodman unit is great"
i recently put in a goodman 3 ton 16seer heat pump and new a/coil. i purchased it off ebay and i did all the grunt work. when i had evrything in place i called an installer. he did all the soldering and startup everything went perfectly. in cold wx of dec. our el. bill went up 60.00 we were using propane before. this unit runs so quit we dont know when its on except when it goes to defrost and i guess they are all noisy then. i would gladly purchase again very good unit.

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Date created: 2011-01-11 Name: D .Hucks
Location: South carolina

Satisfaction Rating:
Review:
"HORRIBlE"
goodmans are nothing but problems no matter how good of a deal you think you are getting they do not last and you WILL have to replace it. I think the company needs to stop making them. You should take your money and flush it down the toliet if you are willing to buy a goodman

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